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Shoes International Reviews

4.9 Rating 4,311 Reviews
98 %
of reviewers recommend Shoes International
4.9
Based on 4,311 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shoes International Reviews
Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

Write Your review

Shoes International 5 star review on 9th August 2022
Anonymous
Shoes International 5 star review on 8th February 2022
Wafi Halid
Shoes International 5 star review on 11th May 2021
Caroline Lamont
Shoes International 5 star review on 23rd June 2018
Heather J Brooks
Shoes International 5 star review on 24th August 2016
Mr Said, England
Shoes International 5 star review on 24th August 2016
Mr Said, England
Shoes International 5 star review on 24th August 2016
Mr Said, England
5
Anonymous
Anonymous  // 01/01/2019
Dealing with Shoes International was definitely one of the best on-line shopping experiences I have ever had. I was worried about purchasing from a store in the UK (from California) but they were so all over it. I must have received three emails (from actual live people) and they immediately sent me exact tracking information when I requested it. The shoes arrived very nicely packaged and though I had concern about using their UK size chart conversion to US sizes, the shoes fit my girl perfectly! And the shoes arrived within about a week, all the way from the UK. I thought their service was blow away and even bettered Amazon which is pretty up there on their service. Would recommend to anyone.
Helpful Report
Posted 3 years ago
Dear Customer Thank you for taking the time to write such a kind review. I will ensure our team see your comments. Kind Regards Mike Shoes International
Posted 3 years ago
The shoes recently received are excellent and I am unlikely to use any other supplier in the future. However the time taken between order and arrival was longer than most other suppliers
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Posted 3 years ago
The helpful advice was generously supplied which was worth 4 stars. The 5 stars are for the prompt, good natured, refund for some returned shoes.
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Posted 3 years ago
Very pleased with the quick response following my order.
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Posted 3 years ago
Always lovely to deal with, I wouldn't purchase my shoes anywhere else.
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Posted 3 years ago
Fantastic range of products and wonderful customer service!! Would highly recommend.
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Posted 3 years ago
Very happy with the shoes (bought for my wife) she is very pleased. They arrived promptly.
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Posted 3 years ago
Shoes International have a good choice of footwear for those of us with slightly more challenging feet, they are very helpful and their overall service is very good.
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Posted 3 years ago
Excellent service.shoes arrived very quickly after ordering. Well wrapped. Nice comfortable green fitflop shoes. Will shop again
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Posted 3 years ago
Excellent service sourcing exactly the shoes I wanted. Thank you.
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Posted 3 years ago
Appreciated the “live person”attention that sorted a problem.
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Posted 3 years ago
Customer service is excellent in all respects, and staff go the extra mile to help when required. Choice of footwear is great, I can always find what I need
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Posted 3 years ago
As usual, ordering process was easy, and I was updated on the progress of my order, or any other choices to be made. Very easy to do, either by phone or by email. Order came quickly, well packaged and with personalised note from the packer, which is appreciated. Pleased with my selection, as usual. Highly recommend this shopping experience.
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Posted 3 years ago
Excellent service and clear communication throughout. Although it took a couple of weeks for my shoes to arrive from France I was kept informed of what was happening. Shoes are great. Will definitely use Shoes International again.
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Posted 3 years ago
Good communication.
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Posted 3 years ago
Quality shoes. Easy to order after sending an email to check stock. The website was a bit confusing and stock seemed to be an issue hence sending email. Shoes arrived promptly and very pleased with them.
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Posted 3 years ago
Very helpful and on top of things. The shoes I ordered were on back order so I was notified, in addition Shoes International recommended a similar pair that were on sale and delivery was with in 2 weeks from the U.K. To Canada.
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Posted 3 years ago
Very good service. Delivery always on time. Very good shop for shoes.
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Posted 3 years ago
Great product. I gave only 4 stars because your delivery partner in Romania is the state owned Postal Service, that is the worst courrier possible. Please next time choose as local delivery partner, a private courrier company. At least offer this option, even if there is an additional fee.
Helpful Report
Posted 3 years ago
Dear Customer Thank you for your review, and for giving us four stars despite your delivery disappointments. We are sorry that the delivery service was not satisfactory on this occassion. We choose our delivery services based on continous feedback from our customers - and we certainly consider making changes if there are recurrent issues. We can offer alternative shipping via DHL - which depending on your parcel and the destination may or may not incur an additional fee. Please add a note in the comments with your order and we will inform you of any additional cost. We do intend to add this option to the shopping basket when our site is updated. Thank you again for your constructive comments, and we hope we can be of service again in future. Kind Regards Mike Shoes International
Posted 3 years ago
Very good helpful service
Helpful Report
Posted 3 years ago
Shoes International is rated 4.9 based on 4,311 reviews