Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service”

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Posted 8 years ago

“Very good and quick service”

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Posted 8 years ago

“Great service would use again.”

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Posted 8 years ago

“Good service! Super quality good price”

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Posted 8 years ago

“I would recommend. This was my first purchase from Shoes International. Shoes were delivered in 4 days, using standard (free) delivery. Shoes were as described i.e. genuine article and new - not seconds. Value for money: I was after a pair of Grisport Dartmoor to replace my old pair. I checked Amazon, Ebay and Google for the lowest prices; Shoes Int were among the very cheapest. A couple of sites were slightly cheaper, but having checked consumer review ratings and their returns policy/procedure I ruled them out.”

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Posted 8 years ago

Many thanks for giving us 5 stars.We confirm all the items offered on our site are brand new and certainly not seconds. We work hard to ensure that we offer our customers value for money, are you aware of our 'price promise',full details on our site: http://www.shoesinternational.co.uk/price-promise.html, relevant for all brands including Grisport. Plus, for the time being we are offering 'free' returns. May we thank you once more, hopefully we will hear from you again. Kind regards Brian Shoes International

Posted 8 years ago

“I have trouble fitting my wide feet, but you've supplied a brand I know will be comfy for me. They're stylish and colourful, and I'm happy to have them in my wardrobe :)”

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Posted 8 years ago

Dear Customer, We are delighted to hear that you are happy with your Waldlaufer shoes, we often find that customers who have ordered them once will come back again and again. It is worth noting that in a lot of cases, if a style is out of stock and/or out of season, then the factory are prepared to make a single pair to order. It may take a little longer, but the quality, value and comfort are well worth the wait.

Posted 8 years ago

“Initially disappointed that sandals I ordered were not available for two months but no money was taken until sandals were delivered. Would happily use company again.”

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Posted 8 years ago

“They made sure I had my shoes in time for my holiday. They rang me to let me know when they were being dispatched. They were very friendly and helpful.”

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Posted 8 years ago

Dear Karen Johnson, We are pleased that your shoes arrived in time for your holiday and we hope you had a good time. I will pass your kind words onto Lynn, our Padders product manager.

Posted 8 years ago

“I ordered right shoes in wrong colour and phoned to change order staff more than helpful and tracked and I was updated”

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Posted 8 years ago

“Wide range of shoes and prompt and courteous service”

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Posted 8 years ago

“I have ordered twice from you and both times service has been excellent. My feet are small but very wide and I find that you are the only firm who can help me. with my last order you advise me right away that my boots would take 8-10 days to come in and then posted to me. True to your word this happened. I shall be very glad to do business with you again.”

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Posted 8 years ago

Dear Customer, Thank you for your kind review. Customer service is very important to us along with product knowledge. Knowing what is available for people with feet such as yours is one of our strong points, we will always help where we can. Hopefully we will hear from you again. With thanks and kind regards Brian Shoes International

Posted 8 years ago

“Good service! Super quality”

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Posted 8 years ago

“Prompt attention to queries”

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Posted 8 years ago

Dear Customer, May we apologise once again that your first pair of slippers were not perfect. The fault should have been spotted during our pre-despatch quality check. Our despatch dept. were most concerned that this one had slipped through, as they work hard to prevent this sort of thing happening. Nevertheless we hope that you are satisfied with manner and speed with which the issue was addressed and that the replacement pair go on to give you long, satisfactory and comfortable service. Hopefully we may be of better service to you in the future. Kind regards Brian Shoes International

Posted 8 years ago

“My shoes delivered as promised, delivered to Singapore! Wish I had known about Shoes International earlier...Thank you!”

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Posted 8 years ago

“Excellent service and immediate refund if having to return shoes.”

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Posted 8 years ago

“The service was excellent. Very speedy and with a nice little note inside. A very personal touch which i liked.”

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Posted 8 years ago

“An excellent speedy service delivering a beautiful product.”

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Posted 8 years ago

“I was truly happy that you could send me my Samsun shoes by Van Dal. I had a navy pair which I wore all summer and needed a pair in black for this time of year and couldn't find them anywhere, when my daughter suggested your Company. It was as easy as making a phone call! They arrived so quickly and are perfect. I'm delighted with them . Many thanks. I. Coleman.”

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Posted 8 years ago

“My choice of shoe was in stock and quickly delivered.”

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Posted 8 years ago

“Excellent fit and comfort from superb craftsmanship and materials”

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Posted 8 years ago

Shoes International is rated 4.9 based on 4,311 reviews