Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

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“Very comfortable shoes for my problem legs”

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Posted 7 years ago

“Excellent service and communication.”

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Posted 7 years ago

“The boots I ordered were not in stock and had be made from scratch. These were for my husband and They were to replace a pair he had had a few years now. They were delivered in a great timescale and they fit perfectly. Would definitely use Shoes International again. Great service!”

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Posted 7 years ago

“Shoes international have a wide range of footwear from sandals to boots in a range of widths, many are reduced if only by a little, every little helps. Delivery is usually quick or you will be informed of any delay with the choice to proceed with the order or cancel. All in all a good first stop.”

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Posted 7 years ago

“Fantastic packaging and prompt service - my boots arrived in New Zealand quickly and even the box was in perfect condition.”

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Posted 7 years ago

Dear Customer, Many thanks for the 5 star review, your comments will be forwarded to our despatch dept. I'm sure they will be pleased to hear their efforts are appreciated. Kind regards Brian Shoes International.

Posted 7 years ago

“They are very obliging and have large sizes which is what matters to me . Interesting different makes of she's and endless patience”

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Posted 7 years ago

Dear Customer, thank you for taking the time to send a review. We endeavour to offer our customers the widest range possible, not just those we have in stock but also styles and sizes that we can usually obtain within a few days. This, combined with the knowledge and experience of our product managers means that we can often help with the unusual and difficult to find items. Kind regards Brian Shoes International.

Posted 7 years ago

“Great shoes, prompt delivery, as described.”

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Posted 7 years ago

“I called shoes International intending to place an order if my inquiries were satisfactorily answered They were in a clear and polite manner. So I placed the order, received the goods and was so pleased; that I have given the contact details of the supplier to a close friend.The whole process couldn't have been bettered.”

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Posted 7 years ago

Dear Customer, Thank you so much for a very kind review. We strive hard to ensure our customers experience a good service and receive quality shoes. It is pleasing to hear our efforts are appreciated. May we thank you once again in the hope that we will hear from you and your friend in the future. Kind regards Brian Shoes International.

Posted 7 years ago

“I would highly recommend this online footwear store. The customer service department is more than excellent. In fact, it is superb. You are notified by email and text regarding your order and delivery status. Nothing is too much trouble regarding any form of query that you may have. A huge thank you to all of the people that work for this company.”

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Posted 7 years ago

“Bought the leather slippers, very pleased, as usual.”

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Posted 7 years ago

“Recently I went to purchase a pair of Mephisto sandals, sadly when the order was to be filled they were out of stock. Shoes International was most apologetic and offered me a 10% discount on another pair of shoes. I took them up on it, and ordered a different style. I LOVE them. Shoes International gave wonderful customer service and delivers a great product at the best price.”

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Posted 7 years ago

“The shoes took over three weeks to arrive and I was only advised of this after I had placed the order but was offered the chance to cancel. As it happened I was in no rush for the summer shoes so I proceeded with the order. The shoes arrived as promised and am extremely pleased with them.”

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Posted 7 years ago

Dear Catherine Senior, Thank you for your review. In order to offer our customers the widest choice possible, not only do we offer shoes in stock but also those that we can usually obtain within a few days. In the event that there is a delay, we aim to advise you, often on the day the order is placed. Thus giving our customers the option to cancel should they so wish. We are happy that you are 'very pleased' with shoes. Thank you for keeping your order with us we hope you feel it was worth the short wait. Kind regards Brian Shoes International

Posted 7 years ago

“Excellent service, communication and great shoes.”

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Posted 7 years ago

“Very good service. Shoes were lovely and I wished they would have fitted my wide feet.”

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Posted 7 years ago

“I ordered some Mephisto shoes but, as they were not this season's, I did not expect to be able to buy them. Not only did I receive both the pairs I ordered but the service was superb. I particularly appreciated being told when the ordered had been despatched although I was unable to actually track it which was a shame. I would certainly recommend Shoes International and I would definitely order again in the future.”

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Posted 7 years ago

“A competitive price backed up with good service. Just unfortunate that the website doesn't say which shoes are in stock and which have to be ordered from the manufacturer, which can take a number of weeks to arrive.”

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Posted 7 years ago

Dear Customer Thank you for your review. We are pleased that you were happy with our service. We do endeavour to keep the website updated so that we are showing stock which is either at our warehouse or immediately available from stock from the manufacturer. However, if ever you require it we are available via live chat, email and telephone and can check stock levels for you. We hope to be of service to you again. Kind Regards Mike Small Shoes International

Posted 7 years ago

“Quick and well delivererd”

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Posted 7 years ago

“Prompt and efficient service.”

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Posted 7 years ago

“Very satisfied with your service. Will certainly return to you another another time.”

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Posted 7 years ago

“happy to receive them and they were as expected”

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Posted 7 years ago

Many thanks for your review. We wonder what we can improve to justify the 5th star, constructive comments are always welcomed as they give us an insight we may not be aware of. Kind regards Brian Shoes International

Posted 7 years ago

Shoes International is rated 4.9 based on 4,311 reviews