Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

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“Excellent service, good quality products.”

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Posted 7 years ago

“On two orders, one a present which was superbly gift wrapped, delivered rapidly and accurately in all respects.”

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Posted 7 years ago

“Very impressed by the range of shoes on offer on the website. The sandals I wanted were out of stock but a pair was ordered from Germany for me and so I knew I would have to wait a while for them to arrive. They're here now, fit well and I'm looking forward to wearing them next summer.”

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Posted 7 years ago

“Prompt service - had to wait a little while for delivery as shoes were coming from Germany, but was kept informed. Very pleased with product”

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Posted 7 years ago

“Great shoes, packaged well, great service. Thank you.”

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Posted 7 years ago

Dear Customer, Thank you for your review and kind comments. Our aim is always to provide good service and quality footwear. We look forward to hearing from you again. Kind regards Brian Shoes International

Posted 7 years ago

“An extensive choice of good shoes. Prompt service and easy returns if necessary.”

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Posted 7 years ago

Dear Customer, Thank you for your kind review. We are very pleased to hear you had such a positive experience ordering from us, and that the returns process was easy. We hope to be of service to you again soon. Kind Regards Brian

Posted 7 years ago

“Making the order was very easy. The shoes arrived quickly and in good condition. It's the second time that I ordered from them and the experience is good.”

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Posted 7 years ago

“the personal touch with the email is great- real people!”

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Posted 7 years ago

“Really great shoes at a fantastic price. It took a while for them to come but I was kept informed regularly of the status. They were definitely worth waiting for!! Really hard to get anywhere else. Well done Shoes International.”

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Posted 7 years ago

Dear Mr Attenborough, We have worked hard over the years to broaden our range and include brands/styles not readily available elsewhere. We are pleased that this has worked to your benefit. Hopefully we will hear from you again. Thank you for your kind comments and the 5 stars. Kind regards Brian Shoes International

Posted 7 years ago

“I ABSOLUTELY LOVE MY SHOES. They are so damn comfortable. The delivery was fast and also got a complimentary letter from a lady! Amazing service and amazing shoes”

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Posted 7 years ago

Dear Zaheera, Thank you so much for your 5 star review. We are very pleased to hear that you are as happy with our service as you are with your new shoes. Our aim is always to provide good service and quality footwear. Hopefully we will hear from you again. Kind regards Brian Shoes International

Posted 7 years ago

“Incompetent! Shoes advertised for sale were not available any more - expect delivery delays of up to 20 working days for those that are available. Very expensive international shipping costs.”

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Posted 7 years ago

Dear Customer We are sorry to hear of your adverse experience with our website. Whilst we do endeavour to keep the site as up to date as is possible, unfortunately sometimes there can be unexpected delays on products which become out of stock. Please note customers can always check availability via live chat or email. By UK law we are only permitted to charge shipping at cost - and indeed to do otherwise would make us uncompetitive. We actually charge less than it costs to send most items to your destination. Unfortunately, it can take up to 7 working days for items to arrive at your destination which contributes to the delay estimate we give customers. We certainly appreciate your frustration at finding items unavailable but we do assure you this is the exception rather than the rule. We are sorry that on this occasion we could not be of better service. Kind Regards Mike Small Shoes International

Posted 7 years ago

“I found exactly what I wanted on Shoes International, and ordering was easy. I had helpful emails, delivery and packaging were faultless, and I am delighted with my purchase.”

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Posted 7 years ago

“The whole shopping experience was excellent from ordering through to delivery (even had a compliment slip in the box signed by the lady who confirmed my order on line). Would definitely use again and highly recommend the company to others.”

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Posted 7 years ago

Dear Madam Thank you for this review. We are very pleased that you've enjoyed shopping with us and that, like many of our customers, you appreciated the hand-written note. We remain at your service and look forward to hearing from you again. Kind regards Brian Shoes International

Posted 7 years ago

“After ordering shoes I noticed on the same day that they were reduced. I contacted the company and they gave me the reduction without any problem. I was very impressed with this service”

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Posted 7 years ago

“Price of the shoe very reasonable compared to actual shop bought ones. Delivered well within time allocation. Regular updates on status of order.”

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Posted 7 years ago

“Product shipment delivered within the timeframe provided by this company including a nice welcome note from the site.”

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Posted 7 years ago

“10/10 say no more.”

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Posted 7 years ago

“I love this store and always recommend to their friends. Shop always pay more attention to the client and tries to fulfill the order. I love that kind of attention.”

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Posted 7 years ago

“Excellent Service for ordering and delivery and also with excellent products”

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Posted 7 years ago

“Good service and communication on the order.”

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Posted 7 years ago

Shoes International is rated 4.9 based on 4,311 reviews