Shoon Reviews

Name: Shoon
Address: Mendip Court, Bath Road, Wells
Rating: 4.12

4.1 Rating 633 Reviews

78 %

of reviewers recommend Shoon

4.1

Based on 633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01749 681664

Email:

customerservice@shoon.com

Location:

Mendip Court, Bath Road
Wells
BA5 3DG

Write Your review

Tell us how Shoon made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shoon 5 star review on 26th January 2017

Susan Ritson

Shoon 5 star review on 12th January 2017

Roy Stephenson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Neverreceived my refund, despite ordering Schoon from Mode en Pelle. Can't get a response & so now monues lost. Sort it out, Mode dn Pelle - don't damage your great reputation by using these crooks”

Helpful Report

Posted 1 year ago

“Order on june, in August the tracking number said it's delivered which was big lie. I disputed the charges. Please don't order anything from Shoonn It6a scam.”

Helpful Report

Posted 1 year ago

“You crooks!!!! Ordered guitars in April, told me they were delivered, said they would resend order , now they said I probably sent them wrong address and it's my fault because apparently someone signed for them. Won't show me picture of order with address on it,or tell me name of courier who delivered order. Why? Because your scumbags!”

Helpful Report

Posted 1 year ago

“I placed a $33.00 order on July 17 and never got a confirmation number or delivery date. To date still have not received my order. I have a friend who ordered around June 10 and they still have not received their order either. Apparently this company is a scam. I could either use what I ordered or my $33 back in my account. If they come across your facebook page, run, run run and do not order from them.”

Helpful Report

Posted 1 year ago

“Worst company ever. Ordered 2 shirts that never were received. Buyer beware”

Helpful Report

Posted 1 year ago

“I have been waiting for my order for a month now and nothing please send me my order because you got my money.”

Helpful Report

Posted 1 year ago

“ordered mine 6/9/2023 still waiting and complaining its 7/23/23 think i got scammed”

Helpful Report

Posted 1 year ago

“I’m sick of emailing you that my order has not arrived. Many times i have you sent me a email asking for my money back. You then send me a fake tracking information funny is that the tracking says the day I send the the email saying it’s arrived in Australia. Then it does not show any more. When I questioned you about it you said it had arrived I have cameras it never arrives. You are scammers and give genuine on line companies a bad name..”

Helpful Report

Posted 1 year ago

“Ordered 5 guitars in April, never got a single one of them.”

Helpful Report

Posted 1 year ago

“If I could give a zero I would if I wanted to waste my time and money I'd never get back I'd waste it on this deadbeat company if I could sue this scumbag company I'd take it to small claims court”

Helpful Report

Posted 1 year ago

“In March, I ordered $56 of merchandise! It's June and I'm still waiting. 3 times, I received paperwork tell me the order was delivered when it was not. This is a SHAM!! DO NOT WASTE YOUR MONEY WITH THIS FRAUD OF A COMPANY!!! I contacted the FBI and it turns out that I'm not the only person complaining!! Liars, cheaters, thieves!!! What good are low prices when they cheat you out of the money anyway??”

Helpful Report

Posted 1 year ago

“Ordered items 3-17-23 said package came 4-17-23. Wrote to them they would resend. Still waiting!!! I would rate this store NO STAR if that was possible. Very DISAPPOINTED!!!!!!!”

Helpful Report

Posted 1 year ago

“my wife and I ordered from these thieves. We never received our order. Fake website and Fake shipping”

Helpful Report

Posted 1 year ago

“Yep. They are totally fake. At this point, even if they return my money, I still know they are fake and I also know they are not able to produce the clothes I ordered for $5 a piece. I was wrong. I should have know it was too good to be true. I ordered clothes and they sent me a fake diamond. Delivery is showing May 1st. Never happened. Fake courier and tracking service as well -- a company called Ltian Exp from China - yeah. That part!”

Helpful Report

Posted 1 year ago

“I placed and paid for my order in March and up to now I have not received it. I have been fallowing the track number and supposedly it was delivered in April 30 . I think this company and the App that they use to fallow the shipment are fake. (Poor service )😩my money 😡”

Helpful Report

Posted 1 year ago

“I placed and paid for my order in March and up to now I have not received it. I am now getting emails with all sort of stories that maybe the parcel was left with my neighbours or stolen??? This is very unprofessional! Can this company please be investigated on how they are conducting their business.”

Helpful Report

Posted 1 year ago

“Still waiting for western boots I hope get my boots.”

Helpful Report

Posted 1 year ago

“On the 5th day of delivery, I phoned to enquire when the pumps I had ordered would arrive only to find the parcel hadn't been dispatched yet. It did arrive next day by special courier at no cost to me. When the parcel was opened, the shoes were both for the right foot. These were for my daughter's birthday. The saga is ongoing.”

Helpful Report

Posted 5 years ago

“Wish I'd read this before I ordered. Took my money on the 9th June, cancelled my order two days later without explanation. All emails to customer services get bounced back & it's impossible to get through by phone. This is awful service, I would like my account credited . Order ref #17511. Has all the hallmarks of a company going down the pan & shafting consumers. Avoid!”

Helpful Report

Posted 5 years ago

“Placed order on 03/06/19, they have taken my money but heard nothing about despatch. Emailed customer service but my emails keep bouncing and can't get through to customer service, the one time I got through I was promised a call back but never got one. Be Very wary about ordering from Shoon or Moda in Pelle since they appear to be in chaos and I might lose my money, you might too.”

Helpful Report

Posted 5 years ago

Shoon is rated 4.1 based on 633 reviews