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Shoon Reviews

4.1 Rating 633 Reviews
78 %
of reviewers recommend Shoon
4.1
Based on 633 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Shoon Reviews
Visit Website

Phone:

01749 681664

Email:

customerservice@shoon.com

Location:

Mendip Court, Bath Road
Wells
BA5 3DG

Write Your review

Shoes arrived next day, 2 pairs perfect. 2 no good. Short telephone call, answered immediately, no ridiculous press button 1.2 or 3. Return label arrived in the post the following day. Great firm to order through, very efficient, good value, would recommend to everyone.
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Posted 7 years ago
Good looking cream suede shoes, stylish and comfortable
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Posted 7 years ago
Lovely boots arrived in timescale
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Posted 7 years ago
By providing prompt delivery of exactly the shoes I required.
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Posted 7 years ago
Quick and efficient service. Really happy with my sandals and would definitely shop at Shoon again.
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Posted 7 years ago
Brilliant service, excellent website with large choice and great prices. Delivery was quick and within advertised time. I would definitely use their service again!
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Posted 7 years ago
Although there was an error in the original delivery the customer service manager was unbelievably efficient in resolving the issue both in terms of speed and keeping us informed. Mistakes can happen. but the true mark of service is how well issues are resolved.
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Posted 7 years ago
Shoes are true to size and, unusual for canvas shoes, there is a tiny bit of arch support. Nice colour too
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Posted 7 years ago
Easy to order and quick delivery so I am very happy!
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Posted 7 years ago
Quick delivery, great product
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Posted 7 years ago
I really like shoon styles and shoes, I have 4 pairs. But the latest pair of sandles I have just returned were not a good fit, usually a 7 is great. This particular Sandle my foot would not go through to the end of the shoe, my 17 year old daughter whom is a 7 could not get her foot in she has slim feet. Was disappointing because I really like the style. S Evans
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Posted 7 years ago
Quick, efficient service.
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Posted 7 years ago
Excellent product and delivery was super quick and well managed.
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Posted 7 years ago
User friendly website and efficient delivery. No fuss.
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Posted 7 years ago
Really pleased with my shoes great delivery service plus information provided
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Posted 7 years ago
Geox shoes I ordered are very good quality, fitted perfectly, are very comfortable and were delivered promptly.
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Posted 7 years ago
Order placed 31/7 and as yet no item delivered. Now 9/8. Contacted Shoon and ambiguous replied eg 'will try and look in to it'. Have had to chase them all the way so far. Unusual for a web trading company as they usually sort problems very quickly.
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Posted 7 years ago
I needed to return a pair of shoes which were too big and the customer services were very helpful and efficient assistig me as I had some problems with the return.
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Posted 7 years ago
great shoes, great sale price, sorry that your Kent retail shop has closed.
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Posted 7 years ago
I ordered some lovely Josef Seibel shoes online but sadly their fit was too narrow for me. I was delighted at how quickly my order arrived and delighted at how easy the FREE return process was. I always look at Shoon either in the Guildford shop or online and sometimes both.
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Posted 7 years ago
Shoon is rated 4.1 based on 633 reviews