Shoon Reviews

Name: Shoon
Address: Mendip Court, Bath Road, Wells
Rating: 4.12

4.1 Rating 633 Reviews

78 %

of reviewers recommend Shoon

4.1

Based on 633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01749 681664

Email:

customerservice@shoon.com

Location:

Mendip Court, Bath Road
Wells
BA5 3DG

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Shoon 5 star review on 26th January 2017

Susan Ritson

Shoon 5 star review on 12th January 2017

Roy Stephenson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality shoes and boots in a wide range of styles. Very prompt delivery too”

Helpful Report

Posted 6 years ago

“Bought a pair of boots from Shoon Bath store, the fit was a little loose and the sales assistant suggested using an insole which i agreed might work. Took the boots home and tried an insole which didn’t work. Took the boots back and was told I couldn’t have a refund only a credit note. This was never stated at point of sale but was then told it does say that on the receipt (a little too late)And i thought the consumer had the right to have their money back if not satisfied. Will never shop at this store again.”

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Posted 6 years ago

“Have bought shoes from SHOON for many years and was glad to find them online when the Brighton shop closed. Smart, good fit, comfortable, good quality - what else can one ask for?”

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Posted 6 years ago

“ORDERED 2 PAIRS,AND PAID FOR 2 PAIRS,ONLY TO BE TOLD A FEW DAYS LATER THAT 1 PAIR WOULD NOT BE SENT OUT AS IT WAS DAMAGED. RECEIVED THAT REFUND . SENT THE OTHER PAIR BACK,STILL WAITING FOR THE REFUND!”

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Posted 6 years ago

“Dreadful manageress in Bath branch really rude and unhelpful not sure how they get any customers Shoes were nice though but didn't buy them obviously !”

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Posted 6 years ago

“Love my new Legero shoes, and delivery was very fast. Happy with the service”

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Posted 6 years ago

“Good quality shoes. Took a bit longer than expected to arrive.”

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Posted 6 years ago

“Bought Legero Waterproof Trainers. Very happy with them and service.”

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Posted 6 years ago

“Very impressive, did have a communication issue early on, but after 1 phone call it was sorted and my shiny new shoes were delivered next day as promised.”

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Posted 6 years ago

“Selling a product that they didn't have - the shoes I had were two left feet when they checked before despatch. Should have been checked before offering for sale. Means a 2-3 day delay before I get my money back, which is also poor.”

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Posted 6 years ago

“I bought these for my husband, he loves them great quality and they look great very comfortable! Thank you for a great service as always”

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Posted 6 years ago

“Very poor communication after dispatch of shoes. We'll over a week since ordered now, still no shoes. Tried contacting Shoon but no one answers phone or has responded to email.”

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Posted 6 years ago

“Joseph Seibel shoes are the best, so comfortable & Shoon price was very good Thanks Fred”

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Posted 6 years ago

“Nearly all my shoes come from Shoon. They are always comfortable and trendy and smart. These boots are very comfortable, and smart and easy to wear, I love them.”

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Posted 6 years ago

“Quick delivery. Very happpy with service”

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Posted 6 years ago

“The member of staff I spoke to dealt very efficiently with my query. Delivery was also very quick and efficient.”

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Posted 6 years ago

“I love my shoes. They came very quickly and it was really easy to order them on their website.”

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Posted 6 years ago

“I bought the shoes for my granddaughter and she was very pleased with them, also quick delivery.”

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Posted 6 years ago

“The item has still not even been delivered after being ordered a week last Tuesday!!!!!!!!!!!”

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Posted 6 years ago

“Unfortunately I had to return the shoes that I ordered as when I received them they had been worn and the soles were dirty Danny in customer service has been brilliant and is helping me with the returns”

Helpful Report

Posted 6 years ago

Shoon is rated 4.1 based on 633 reviews