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Shoon Reviews

4.1 Rating 633 Reviews
A-
Happiness Grade
Read Shoon Reviews
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Phone:

01749 681664

Email:

customerservice@shoon.com

Location:

Mendip Court, Bath Road

A-

Customer Service - Good

87.73%
Industry Average
Very good service - most helpful
posted 5 years ago - P Spreckley (Mrs)
Excellent service,very well packaged, goods as described.
posted 5 years ago - K Hart
Excellent service and fab boots
posted 5 years ago - A Hope
Smooth and fast customer service
posted 5 years ago - A
Good that delivery is free over £50 but the lead time is a bit long. Had to chase my order with customer services and they speeded things. It took a full 5 days after placing the order to receive delivery. Delighted with the product once received.
posted 5 years ago - G Watts
Never had confirmation of purchase. Never had confirmation of custom service acknowledgement when questioning delivery of purchase. Did receive an email to confirm one item would not be dispatched- obvious why but no explanation given! I liked my boots though - when they arrived!
posted 5 years ago - A
Great products and great service. I am never disappointed.
posted 5 years ago - L Barnett
Clear website, excellent service and communications.
posted 5 years ago - A
Great service from the customer service once I managed to phone them. The email was not working, so I had to phone. The call back service was very good and the lady who served me was polite and sorted my enquiry. I am delighted with the boots I received.
posted 5 years ago - A
Excellent service, also if the fit isn't good very easy to return.
posted 5 years ago - C West