Shoon Reviews

Name: Shoon
Address: Mendip Court, Bath Road, Wells
Rating: 4.12

4.1 Rating 633 Reviews

78 %

of reviewers recommend Shoon

4.1

Based on 633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01749 681664

Email:

customerservice@shoon.com

Location:

Mendip Court, Bath Road
Wells
BA5 3DG

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Shoon 5 star review on 26th January 2017

Susan Ritson

Shoon 5 star review on 12th January 2017

Roy Stephenson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received delivery from Shoon, despite order being placed on 10th December; not great!”

Helpful Report

Posted 6 years ago

“Although I made my order for a pair of gentleman's slippers on 5th December, I have yet to receive them! I have tried to contact by 'phone but am repeatedly given the message that the mail box is too full to accept further calls. Please chase this up for me as I would like them by Christmas or failing this, an immediate refund to buy slippers elsewhere! Ref: - 14416. it is now 22nd December . PLEASE REPLY IMMEDIATELY!!!"!”

Helpful Report

Posted 6 years ago

“I have made a purchase and money has been debited from my bank but I have no email confirmations nor any product delivered”

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Posted 6 years ago

“I ordered slippers on 5 December and we’re informed they were in stock but have still not received them. I have tried calling but there is no more room on the answer machine! And I have had no response to two emails. Very concerned as all shops have shut down. A response would be appreciated”

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Posted 6 years ago

“Been trying to phone ever number I can find to get hold of a order I placed nearly a month ago !!! No reply !!! No delivery! !! Then you have the nerve to send me a request to give a review! ! Can't even rate you 0 stars !!!”

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Posted 6 years ago

“Goods not received. No reply to three emails nor voicemail. Subject of PayPal dispute action as a result.”

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Posted 6 years ago

“Lovely shoes, great price, fast delivery - will definitely buy from Shoon again!”

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Posted 7 years ago

“I've purchased from Shoon on line and in store several times and service/goods is always excellent. Unfortunately, this time I had to return the shoes as they didn't fit but returns/refund process was as efficient as purchasing!”

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Posted 7 years ago

“Really love the shoes, I'd been looking for something similar for a long time. I spotted them in your Bath store but unfortunately they did not have my size so I ordered them on-line (not something I tend to do with shoes) . The website was simple and my order arrived very promptly. The shoes are very comfortable and good value for the money, especially as they are leather lined.”

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Posted 7 years ago

“Service excellent and most helpful if clarification is required as to sizing etc.”

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Posted 7 years ago

“Style with comfort. Prompt delivery.”

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Posted 7 years ago

“Have used Shoon online many times. The products are good quality, delivery is quick and returns/exchanges are easy. Highly recommended.”

Helpful Report

Posted 7 years ago

“Very efficient service sadly had to return shoes. It would have been easier to have a return label included with invoice instead of having to download . If my refund is dealt with as efficiently then everything will have been first class.”

Helpful Report

Posted 7 years ago

“Great range of brands of quality shoes, ordering process was straightforward and order, on standard delivery, came within a reasonable time and was well packed. I was kept informed of my order's progress. Five stars if Shoon had given me free delivery as when spending £150, I would expect that. Many other companies give free delivery for spending less. I know returns are free but if you are happy with the product and keep it, that is not a bonus.”

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Posted 7 years ago

“Quick and efficient service.”

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Posted 7 years ago

“The product I purchased was good but unfortunately I had to return it as it didn't fit well”

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Posted 7 years ago

“Good shoes at a reasonable price”

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Posted 7 years ago

“Excellent style and fit.”

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Posted 7 years ago

“First order I have made from Shoon and I am SO impressed with the service. I have to wear orthotics so need to try shoes and boots on to make sure they fit correctly. I couldn't find what I wanted in local stores so had to order online to get what I wanted. I ordered three pairs of boots so I could compare them. My order arrived earlier than expected, I made my choice, returned the two unwanted pairs free of charge and received my refund within two days. Amazing service will definitely use again.”

Helpful Report

Posted 7 years ago

“I fine the shoes I have bought in the pass are so comfortable, so when I saw the slippers they looked smart and they are comfortable.”

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Posted 7 years ago

Shoon is rated 4.1 based on 633 reviews