Mixology Reviews

Name: Mixology
Address: 50 Broadway, Lynbrook, New York
Rating: 4.35

4.4 Rating 245 Reviews

83 %

of reviewers recommend Mixology

4.4

Based on 245 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Mixology 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delivered the wrong item. I emailed customer service 3 days ago and still have not received a response. Will no longer be shopping here.”

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Posted 3 years ago

“I'm usually very happy with my purchases from Mixology, however I was upset with my recent order. All items in my order were 'final sale'. After submitting my order, the item I was most excited about was refunded. I presume because it was no longer available, but I wish the website did not list it as available. Another item I received was very different than how it appeared online. I wish I was able to at least get store credit for these items.”

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Posted 3 years ago

“The jacket was too big, not true to the size.”

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Posted 3 years ago

“The items were final sale. One dress had some slight pulls on, and would like to return, but I was unable to.”

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Posted 3 years ago

“Their stuff is so cute but my first necklace was broken when I got it and then I ordered another and it was canceled with no explanation”

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Posted 3 years ago

“I am a regular shopper at Mixology and normally my shopping experience is excellent. However this last shopping spree was a complete let down. I placed an order and received a confirmation email for that order. 3 weeks went by and I hadn’t received any updates or any items that were purchased. I reached out and sent an email inquiry at which time I learned that most of the sale items I had ordered were no longer available. Shortly thereafter (the usual 2 day delivery time) I received the remainder of the items I had ordered. I was very disappointed. I should have received an email update or notification to my order when I placed my order. It should not have taken 3 weeks and I should not have been the one to reach out first.”

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Posted 3 years ago

“Products are great, however, customer service was AWFUL. I placed and order and after 2 weeks, there was no shipping confirmation and I was unable to track the package. I sent customer service numerous emails and left many voice messages. It took a direct message on Instagram to get help! Unfortunately, by the time Mixology finally realized they forgot to send my order, lots of things I ordered had become sold out. This was frustrating because I ordered sets and now I do not have both pieces. I love the clothes I got but I would not order from here again after this experience. I got one “sorry!” email and nothing else. I would have expected more from such a big mess up.”

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Posted 4 years ago

“One of the items that I ordered which was marked final sale was actually ripped so i have no way to return it!”

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Posted 4 years ago

“Was disappointed to receive the sweater I ordered with stains all over the bottom of it. Hoping customer service is able to resolve.”

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Posted 4 years ago

“I received the wrong necklace and am still waiting on the correct one to be delivered.”

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Posted 4 years ago

“I love the clothes but service is very poor and shipment time for ordering online is extremely long ....”

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Posted 4 years ago

Mixology is rated 4.4 based on 245 reviews