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Conni Australia Reviews

4.7 Rating 3,058 Reviews
94 %
of reviewers recommend Conni Australia
Read Conni Australia Reviews

About Conni Australia:

Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.

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Phone:

1300 721 710

Email:

hello@conni.com.au

Conni Australia 5 star review on 15th March 2025
Gillian M
Conni Australia 5 star review on 9th November 2024
WENDY H
Conni Australia 5 star review on 9th May 2024
Wendy S
Conni Australia 5 star review on 3rd April 2024
Annette J
Conni Australia 5 star review on 26th January 2024
Vicki D
Conni Australia 5 star review on 26th January 2024
Vicki D
Conni Australia 5 star review on 15th January 2024
Julia J
15
Anonymous
Anonymous  // 01/01/2019
Great customer service thanks Melanie
Helpful Report
Posted 1 month ago
Thank you for your wonderful 5-star review! We’re so pleased to hear that you had a positive experience with our customer service team. Providing friendly, helpful and personalised support is something we take great pride in, so your kind feedback truly means a lot to us. Welcome to the Conni community!
Posted 1 month ago
VERY GOOD
Helpful Report
Posted 1 month ago
Thank you for your wonderful feedback, Glenn. We are delighted to hear you're happy with your Classic Anti-Slip Floor Mat. Our Floor Mats are designed to help manage everyday moisture while sitting flat and secure on the floor, so it’s great to know it’s working well for you and has been such a great addition to your home. We also really appreciate you taking the time to leave a review, as feedback like this helps other customers feel confident when choosing Conni products.
Posted 1 month ago
The Conni site was easy to navigate, I ordered my items and they were dispatched quickly. Thank you.
Helpful Report
Posted 1 month ago
Thank you for your lovely feedback. We're so pleased to hear that you found the Conni website easy to navigate and that your order was placed and dispatched quickly. Our team works hard to make the ordering process simple and to begin picking and packing orders as soon as the order is placed, so it's wonderful to hear that your experience reflected this. We really appreciate you taking the time to share your review. Welcome to Conni!
Posted 1 month ago
It was a great expereince and the young lady on the phone was deightful and a pleaseuire to deal with.
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Posted 1 month ago
Thank you so much for your lovely feedback. It’s wonderful to hear that you had such a positive experience and that our friendly customer service lady you spoke with was helpful and a pleasure to deal with. We always aim to provide friendly, personalised support whenever our customers reach out, so your kind words truly mean a lot to our team. Thank you for taking the time to share your experience. And, welcome to Conni!
Posted 1 month ago
Delivered quickly
Helpful Report
Posted 1 month ago
Thank you for your wonderful 5 star review, Damien. Our warehouse team works incredibly hard to ensure orders are packed and dispatched as quickly as possible, often the very same day! We also continually review our courier partners to help ensure deliveries arrive in a timely and respectful manner. It’s great to hear your order arrived quickly, and that you had a wonderful shopping experience with us. If you ever have any questions about an order or delivery, our customer care team is always here to help. Welcome to the Conni community!
Posted 1 month ago
Don't ask me!
Helpful Report
Posted 1 month ago
Thank you for taking the time to leave a 4-star review, Edward. We understand that review requests are not for everyone. They are simply an opportunity for customers who wish to share their experience with our products or service to do so, and the feedback helps other customers make informed decisions. In addition, it also help our team to ensure our products are meeting our customers' needs. If you would prefer not to receive review invitations or email communications in the future, you are always welcome to unsubscribe using the link provided in the email. Our customer service team is always here to help with any concerns or queries. So, please don't hesitate to reach out to us.
Posted 1 month ago
Product is good but delivery is always absolutely hopeless. Product never arrives when promised and when its continence products for your elderly parent, its not something they can really just wait a bit longer for. I wont buy from this company anymore and will now purchase elsewhere for more reliable delivery.
Helpful Report
Posted 1 month ago
Thank you for taking the time to share your review with us, Brenda. We completely understand how important it is for essential items such as continence products to arrive when expected, particularly when they are needed to support the care of a loved one. We’re very sorry to hear that the delivery experience did not meet your expectations. Our warehouse team works hard to pack and dispatch orders promptly, and your order was dispatched the next day after it was placed. Once parcels leave our warehouse they are handled by our delivery partners, however our customer service team always does their best to assist if any delivery concerns arise. When we became aware of the delay, our team contacted the courier and stayed in touch with you to help track the parcel. We also refunded the delivery charge as a gesture of goodwill, as your experience with us is very important. We truly appreciate the opportunity to support our customers and their families, and we’re always here if assistance is ever needed.
Posted 1 month ago
Very happy, my order went through quickly and when I needed to change the delivery address I got a call from a lovely lady who assisted me.
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Posted 1 month ago
Thank you so much for your lovely review, Connie. We’re delighted to hear that your order went through smoothly and that we were able to help when you needed to update the delivery address. Our team always does their best to assist quickly and make sure everything runs as easily as possible for our customers, so it’s wonderful to hear that this made a positive difference to your experience. We really appreciate you taking the time to share your feedback. Welcome to Conni!
Posted 1 month ago
excellent customer service, next day delivery, easy to order, will continue to use this service.
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Posted 1 month ago
Thank you for your amazing 5-star review, Kerry. We are so pleased to hear that you found the ordering process easy and that your order arrived quickly. Our team works hard to ensure orders are processed promptly and delivered as efficiently as possible, so it is wonderful to hear this reflected in your experience. We truly appreciate your feedback and look forward to assisting you again in the future. Welcome to Conni!
Posted 1 month ago
Excellent service. Very helpful.
Helpful Report
Posted 1 month ago
Thank you for your amazing 5-star review, Lynette. We’re thrilled to hear you had excellent service and found our help helpful. It is wonderful to know you had such a positive shopping experience with us. Welcome to Conni! And, we look forward to spoiling you with more great service & products again soon.
Posted 1 month ago
Amazing quality and their service is second to none. I received my order within a couple of days. Perfect for the kiddies. The material is soft and cosy.
Helpful Report
Posted 1 month ago
Thank you for your amazing 5-star review, Shar. We’re thrilled to hear you’re enjoying the quality of our Reusable Bed Pads with Tuck-Ins. It’s wonderful to know the material feels soft and cosy. We are also delighted you found our service second to none, and that your order arrived quickly and is perfect for the kiddies. Thank you for choosing Conni!
Posted 1 month ago
Excellent
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Posted 1 month ago
Thank you for your amazing 5-star review, Barbara. We are so pleased to hear that your shopping experience with us was excellent. We can also see that your order was delivered in under 24 hours! Our warehouse team works hard to dispatch orders as promptly as possible, so it is wonderful to hear that it reached you so promptly. We truly appreciate your wonderful feedback, and we know you will love your Conni products as well! Thank you for choosing Conni!
Posted 1 month ago
Easy to use website, great communication, timely delivery, product looks good quality.
Helpful Report
Posted 1 month ago
Thank you so much for your wonderful review, Tracey. We are so pleased to hear that you found the website easy to use and that the communication and delivery met your expectations. It is also lovely to hear that our products have made a great first impression. Our team works hard to ensure both the ordering experience and the quality of our products are something customers can rely on. Thank you again for your kind words and for taking the time to share your experience. Welcome to Conni!
Posted 1 month ago
So far very efficient and prompt service - our order was processed and on it's way the same day I ordered on line . Both Conni and the post office advised me . More comment after we receive it
Helpful Report
Posted 1 month ago
Thank you so much for your lovely review, Henry. We are so pleased to hear that your order was processed quickly and that you received updates from both Conni and Australia Post along the way. Our warehouse team works hard to get orders packed and dispatched as quickly as possible, so it is always wonderful to hear when that experience stands out. We are confident everything will arrive safely, and we look forward to hearing what you think once your order is received. Thank you again for taking the time to share your experience. Welcome to Conni!
Posted 1 month ago
Best bathroom mats we have ever had, very good quality, non slip, easy to clean, and a good size. We initially bought one and have since bought another 2.
Helpful Report
Posted 1 month ago
Thank you for your wonderful 5-star review, Clare. We are delighted to know that our Anti-Slip Floor Mats have been such a great addition to your bathroom. It is especially lovely to hear that you came back for more after your first one. Knowing that the quality, anti-slip backing, size and easy care are working well for you means so much! Thank you again for your loyalty and for taking the time to share your experience. And, thank you for choosing Conni!
Posted 1 month ago
Amazing communication and delivery .
Helpful Report
Posted 1 month ago
Thank you so much for your wonderful 5-star review, Dianne. We are thrilled to hear you had a positive experience with both our communication and delivery. Keeping our customers informed and ensuring orders arrive promptly is something we genuinely prioritise. We truly appreciate you taking the time to share your experience. Welcome to Conni!
Posted 1 month ago
Quality excellent Delivery very fast Will order from you again
Helpful Report
Posted 1 month ago
Thank you so much for your lovely review. We are delighted to hear you found the quality excellent and the delivery fast. That combination is exactly what we aim for. It means so much to know you would order from us again. We truly appreciate your support and look forward to assisting you in the future. Welcome to Conni!
Posted 1 month ago
Paraplegia and Autotomic dysreflexia (SCI) Spinal fusion surgery recovery i belive that the furnitur items will help with mobility assistance.
Helpful Report
Posted 1 month ago
Thank you so much for sharing a little of your journey with us, Satasha. We truly hope your recovery is progressing well following your spinal surgery. It means a great deal that you have chosen our Reusable Bed Pads to support you during this time. Many customers find that having reliable bedding protection in place can make daily routines and transfers a little easier to manage, particularly during recovery or when mobility is limited. We are genuinely confident that they provide you with practical support and added peace of mind. If there is ever anything further we can assist you with, please do not hesitate to reach out. Thank you for choosing Conni in your time of need.
Posted 1 month ago
The quality of Conni products is superb. Well worth the investment.
Helpful Report
Posted 1 month ago
Thank you so much for your kind words, Diane. We’re truly grateful you’ve taken the time to share your experience. Hearing that you find the quality of our products superb and well worth the investment means a great deal to our entire team. We put a lot of care into the design and performance of every Conni product, so feedback like this is incredibly encouraging. Thank you again for your wonderful feedback. We’re so pleased to have you as part of the Conni community.
Posted 1 month ago
Very pleased fit was perfect very comfortable thank you
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Posted 1 month ago
Thank you so much for your wonderful feedback, Kathy! We are so pleased to hear the fit was perfect and that you are finding them comfortable to wear. Getting the right fit makes all the difference, so it is fantastic to know they are working well for you day to day. Thank you again for taking the time to share your experience. We truly appreciate it. Welcome to Conni!
Posted 1 month ago
Conni Australia is rated 4.7 based on 3,058 reviews