Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
“Product is was not suitable for me and I phoned re the process for returns. An email with details was promised but did not arrive. I contacted by email and received a response with limited instruction. . I returned the goods but the postage cost me over $13! A return slip would have been helpful and return postage should be included.”
We appreciate you providing us with your feedback which has impacted us greatly. Our committed Customer Service team is committed to delivering outstanding service to each valued customer.
We sincerely apologise for the delayed communication of return instructions, which is not in line with our usual prompt service. Our commitment is to respond to all customer inquiries usually within the hour during business hours and the very next business day when customers contact us outside of those hours.
Please rest assured that this was an exceptionally rare and unintentional oversight, and we sincerely regret any inconvenience this may have caused you.
If you have any questions regarding your return, please don't let this experience deter you from reaching out to our friendly team.
Thank you so much for your fabulous 5-star review, Jenni. We truly appreciate your feedback and are thrilled to know that you had a wonderful experience.
We are especially grateful for your kind words about our customer service team who work incredibly hard to deliver exceptional service every time for our valued customers.
Your recognition means a lot to us and we look forward to spoiling you with great service again in the future!
“Pleased to have received your response. Have looked at website again and feel your suggestions will be too brief for me however I will try the Chantilly design perhaps a little lace will improve them for me.
Many thanks
Kathleen”
Thank you for taking the time to share your feedback with us, Kathleen.
Our Ladies Chantilly Underwear features four layers of waterproof and absorbent material that is built into the underwear. This protection extends from the front waistband, through the gusset to the back waistband. The beautiful lace detail is such a pretty touch.
If you need any further information on the different styles we have available, please do not hesitate to reach out to our friendly customer service team who are always happy to help.
Thank you for taking the time to share your feedback with us, Ashley.
So many families love our Reusable Bed Pads for their dependable protection and fast absorbency. We regret to learn about your experience through your review and are committed to uncovering the details of what happened.
What you have described you have experienced with our Bed Pads has prompted a few questions that we would love to ask you so that we can swiftly find a solution for you. A dedicated member of our customer service team will be in touch shortly.
“Comparing brands to suit my fathers needs in this department has been a learning experience but when there is a standout supplier who is with us to insure dignity and maintain independence there is only one company ..CONNI . For those still comparing or looking for a leader in this sector look no further I promise you CONNI are unbeatable in price quality and legitimacy of care n health . Thankyou for being a leader and we will continue buying from CONNI. You have made my father confident and happy in himself. You can't buy that satisfaction!”
Your amazing 5-star review has made our hearts sing!
We strive to continually deliver high-quality products and service to meet the needs of all individuals experiencing incontinence. We understand just how difficult managing incontinence can be and we want all of our valued customers to feel protected, supported and comfortable during their incontinence journey.
We are over the moon to know that our products have assisted you and your Father and that our products have given your Father so much more confidence.
We are truly grateful for your incredible feedback and recommendation. Thank you for sharing your kind words with us and the Conni community.
Thank you so much for your kind review!
We are thrilled to hear that you found our Mid Runner Floor Mat to be of great quality and such a wonderful addition to your home. It is a great pleasure to know that we have met your expectations.
Once again, thank you for taking the time to leave us your positive feedback. We look forward to serving you in the future.
Thank you so much for giving us a fantastic 5-star review!
We are thrilled to hear that you are so satisfied with the Anti-Slip Floor Mats and we are thrilled that our prompt service has always met your expectations.
Your loyalty as a customer means the world to us, and we couldn't be more grateful for your continued support.
Thank you once again for your kind words and for being part of the Conni community!
Thank you so much for your wonderful 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
Our team works hard to provide great products and fast delivery, so it's fantastic to know that we met your expectations. We hope to serve you again soon!
Thank you so much for taking the time to rate Conni Australia with 5 stars! We truly appreciate your support and are thrilled to hear that you are satisfied with our services.
We always strive to provide the best experience for our customers, and delivering your order quickly is one of our top priorities.
Thank you so much for taking the time to give us a fantastic 5-star rating!
Always excellent service and quick delivery are two factors we strive to consistently provide to all our valued customers. Your kind words reaffirm our commitment to exceptional customer experience.
We are incredibly grateful to have you as a loyal customer, and we look forward to continuing to serve you with the same level of excellence in the future.
Thank you again for your kind review!
Thank you for your wonderful 5-star review, Maxwell. We are delighted to hear that your wife loves her new Conni Pick-Pocket! They are such a convenient item and can be used for so many activities.
We greatly appreciate you taking the time to share your feedback with us.
Thank you so much for your outstanding 5-star review of Conni. We are thrilled to hear that using our website to place your Mother's order was such a breeze and that her order was delivered promptly.
We constantly strive to provide exceptional service and deliver products that meet and exceed our customers' expectations. Your positive feedback serves as a great motivation for our team.
Thank you so much for sharing your amazing 5-star review, Lucia. Your feedback has made our hearts sing! We are delighted to hear about your positive shopping experience with us and that your order arrived so promptly.
We truly appreciate your kind words and are thrilled to know that our efficiency and professionalism exceeded your expectations. It is always our top priority to provide our valued customers with a seamless shopping experience, including dispatching most orders the very same day.
Once again, thank you for choosing Conni and we look forward to spoiling you with more great service again in the future.
Thank you so much for your fantastic 5-star review of Conni. We are thrilled to hear that you had such a positive experience with us.
It is always our goal to provide exceptional service and offer superior quality products to our valued customers like yourself.
Thank you again for taking the time to share your feedback. We look forward to serving you again in the future.
“My husband just wanted light leakage protecting and these underpants were perfect. They didn’t feel cumbersome on and gave him the confidence to be out on the go. They are a very good fit, true to size.”
Thank you so much for your fantastic review!
We sincerely appreciate your feedback and are thrilled to hear that our Mens Reusable Underwear provided the perfect light leakage protection for your husband.
Our underwear is carefully designed to look and feel discreet and definitely not bulky! It is great to know that they fit your husband well and he is super comfy.
It is our pleasure, Shirley. We understand the importance of our products and that our valued customers need their items quickly.
We are delighted to hear that our service has exceeded your expectations. Thank you for taking the time to share your amazing feedback with us.
We will always aim to deliver exceptional service and products and we are delighted to hear that you have found our service and products so helpful, Stephanee.
Thank you for sharing your lovely feedback with us.
We understand the importance of our products and aim to dispatch nearly every order on the very same day! We are over the moon to hear that your order arrived safely and so promptly, Fiona.
Thank you for taking the time to share your amazing review with us.
Thank you for taking the time to share your amazing review with us.
Our amazing warehouse team work incredibly hard to ensure most orders are dispatched on the very same day the order is placed. It brings us great joy to hear that your parcel arrived safely and so promptly!
We are confident you will love the protection our products provide and look forward to spoiling you with more great service and products soon.
“The selection of products is excellent.
Customer service is also excellent with great communication.
Also the price and product I ordered is great quality and competitive pricing.
Will be ordering more and also different other products.”
Thank you so much for your fantastic 5-star rating of Conni, David.
We're thrilled to hear that you found our selection of products to be excellent. We take pride in offering a wide range of high-quality items to meet our customers' needs. Our team also values communication greatly, and we're glad that you found our customer service to be excellent.
Moreover, it's wonderful to know that you are pleased with both the price and quality of the product you ordered. We strive to provide competitive pricing without compromising on the quality of our products.
Once again, thank you for your kind review and for choosing Conni Australia. We look forward to serving you again soon!
