Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
“The service I have received from the customer service team has been fantastic. I had made an error in the quantity of one of the Connie floor mats I wanted and advised customer service ASAP. I received an immediate phone call, and my order was able to be cancelled, and a refund processed. Whilst I was still on the phone the customer service team member was able to put through my correct order. I was very grateful for this, as it meant I did not have to do another online order.
I have received updates on the processing of my order and tracking information.
Thank you very much for first-rate service.”
Thank you for the wonderful review, Susan. We are so pleased our service has exceeded your expectations. We love what we do here at Conni and feedback such as yours always brightens our day. Once your order has arrived, if you have any questions please let us know as we are always here to help in any way we can.
“You lost one star by keep emailing me about different things. I have bought these previously and find they are better than most on the market. But I do not want so many emails. They just clutter up my in box.
If you keep sending them I will just send direct to spam and find a different supplier next time
Jacqueline”
Thank you for submitting your review, Jacqueline. We are thrilled to hear that you are loving your Conni items and we greatly appreciate you sharing your feedback with us. We do like to keep you updated about your order and delivery and we certainly don't want you to miss out on any upcoming sales. You are very welcome to unsubscribe from our marketing emails at any time if you are no longer wanting to receive communication from us.
Thank you for the wonderful review and feedback, Qurat. We are thrilled to hear that your child has conquered nighttime toilet training in such a short time and our Reusable Bed Pad helped you all through this journey. It is such a great achievement for both parents and kids and we are so excited for your family! Thank you for sharing this amazing news with us!
Thank you for the wonderful review, Graeme. We are thrilled to hear that you are happy with your Conni items and our service has exceeded your expectations.
“The waterproof mattress protector fits well but, luckily, I can’t comment on the waterproof qualities yet. It is noticeable under just a sheet (rustles) so I plan to cover it with a quilted fabric layer and then a sheet to muffle the noise and make it seem less like a hospital bed.
As you may guess, I’m not the one with the incontinence problem.”
“Mum has always felt more secure in using your pull-up pants over anyone's. She is now in care and could get her pull up for free, but she hates them and insists that I keep getting Connies for her and so she would rather pay for them.”
“Very happy with my liaison with this company particularly Narelle who was incredibly patient, helpful and caring with my enquires. Narelle steered me in the right direction with her professional knowledge for our needs and was a delight. I will be certainly ordering again from this company.”
We must say, our warehouse team are pretty awesome and often dispatch orders the very same day! We are so pleased your items have arrived quickly and they are just what you need. Thank you for the wonderful 5-star review and feedback.
Thank you for the wonderful review, Lynette. We are so pleased to hear your online purchase was seamless and easy to navigate. Our amazing warehouse team often dispatch orders the very same day as we know our customers need their items quickly. Thank you for sharing your great feedback with us.
Thank you for sharing your feedback with us, Glen. We are so pleased to hear you are happy with your Conni items and they are fitting well. We greatly appreciate the 5 star review.
