Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
We love receiving reviews such as yours! We appreciate that ordering online can be tricky, particularly when trying products for the very first time. We are thrilled you are very happy with your Conni items and that you have had a positive first shopping experience with us.
Please remember that our friendly customer service team are always here if you have any questions and we look forward to spoiling you with more great products and service in the future.
Thank you for the wonderful 5-star review, Wayne! We are over the moon to hear that you are satisfied with our X-Wide Bed Pads. They really do offer so much convenience and protection!
“Got the toilet training undies, didn't find they really helped that much as the wee runs straight out the side of them on to their pants/the floor. I see that they have been padded for absorbancy but the actual design is not that effective.”
Thank you for taking the time to share our feedback with us. Our Kids Tackers are a wonderful toilet-training tool that help to catch those little leaks along the way. It is important to remember that our Tackers are only for light bladder and bowel leaks and are not designed to be used as a replacement for a disposable nappy. Instead, they build the bridge between nappies and regular underwear.
We have so many customers who love the discreet look and feel of the Tackers so we are saddened to hear that you are not satisfied with the design.
A member of our dedicated customer service team will be in touch with further information for you and hope to resolve your concerns quickly.
Thank you so much for your wonderful 5-star rating of Conni! We truly appreciate your loyalty and continued support.
We're delighted to hear that you have used our products several times and found our range to be excellent and practical. It's fantastic to know that our delivery service has consistently met your expectations with its speed.
We sincerely value your trust in our brand, and we can't thank you enough for being such a loyal customer. We'll continue striving to provide you with top-notch products and a seamless shopping experience.
“My elderly father was very happy with the Conni underwear. Looks like normal underwear but has that added protection. He normally wears size medium, we purchased the large size which was the perfect fit. My dad said they were very comfortable.”
Thank you so much for taking the time to leave us a fantastic 5-star review, Theodora! We are thrilled to hear that your father is very happy with our Conni Mens Reusable Underwear.
We designed our underwear to strike a perfect balance between style and functionality, and it's wonderful to hear that your Dad loves the normal look and comfortable fit.
Hearing such positive feedback truly makes our day! So, thank you again, for taking the time to share your amazing feedback with us.
We are thrilled to hear that you have such a positive shopping experience with us Zachary. Thank you for taking the time to share your amazing review with us.
“The training pants are amazing, my daughter is ASD and toilet trainer has been difficult. She has outgrown majority of the supermarket products so it was awesome to find training pants that will fit her! They allow her to feel wet, without big puddles everywhere. Highly recommend!”
Your review has made our hearts sing, Leisha! We appreciate that the toilet-training journey can pose its challenges and our Kids Tackers are a remarkable toilet-training tool to help catch those little leaks along the way.
We are thrilled our Kids Tackers are working so well for you and your daughter. We greatly appreciate your amazing 5-star review and are very grateful for your recommendation.
“Hi We ordered 3 matt's. Great product, look great in our caravan and easy to clean. showed some friends and we are just about to order 7 more non slip mat's”
Wow, Brett! Thank you for such a great review and your continued loyalty to Conni. We are thrilled to hear that the mats have been such a great addition to your caravan and that you love the user-friendly features.
We are very grateful for your recommendation to your friends and look forward to spoiling you and your friends with more great service and products soon.
“Product is good but found staff did not know that GST should not be charged for NDIS Plan holders. He'd to send tax determination for them to read
Did not get issued Tax Invoice as requirered ATO. Reception staff were very helpful and nice.”
We appreciate your feedback, Mark. We take this topic very seriously. We are investigating further. However, all of our information now and for the past 20 years has been that most of our products are GST FREE, with the exception of a few, including floor mats. As promised, we'll certainly get back to you on this once we've gained further clarification.
We are thrilled you have had such a great shopping experience with us and that you love your new Micro Plush Mattress Protectors, Lukey.
Thank you for taking the time to share your amazing 5-star review with us.
“I have worn my size 12 conni for a week,I have found that they are very comfortable. I think next time I shall buy a size smaller, they get a bit baggy over night.”
Thank you for taking the time to share your feedback with us, Jeanne. We are so pleased you find your new Ladies Classic Underwear so comfortable. We offer a flexible returns policy for any size exchanges of unworn/unused products. Please do not hesitate to contact our friendly customer service team who are always here to assist.
“Brilliant service and fantastic product. The night underwear was shipped very quickly and my daughter is thrilled. She has very significant sensory difficulties and yet she loves the fabric. So happy!”
We are over the moon to hear that you have had such a great shopping experience with us and that your daughter loves the feel and comfort of our Kids Tackers.
Thank you for taking the time to share your amazing review with us and the Conni community. We look forward to delivering more great service and products soon.
Thank you so much for your amazing 5-star rating of Conni! We truly appreciate your support and feedback.
We are thrilled to hear that you have been using Conni products for over 10 years and have never encountered any issues with them. It's wonderful to know that our products have consistently met your expectations and served you well throughout the years.
Thank you once again for your kind words and continued support. We value customers like you and look forward to serving you for many more years to come!
Thank you for taking the time to share your review with us, Patricia. We are delighted to hear that your parcel has arrived safely and we are confident you will love your Conni items.
If you have any questions about your order, please reach out to our friendly customer service team who are always here to help.
“I find them uncomfortable. The length is too short as there is no stretch or give in the lining. They won't sit on my waist they sit higher at the font than the back. I am not incontinent I have had cervical cancer and bought them as I am on an overseas holiday and don't want any embarrassments. Very disappointed. Karen Graham”
Thank you for taking the time to share your review with us, Karen. We appreciate that choosing the right size and style can be a challenge and we are sorry to hear that our Ladies Reusable Underwear is not giving you the fit you desire. The waterproof material that is built into our underwear does not offer a lot of stretch which is why some customers may find sizing up to be a more comfortable option for them. Our Customer Service team is readily available to help with any sizing inquiries. We will be in touch with some more information for you and hope to resolve your concerns quickly.
Thank you so much for your amazing 5-star rating of Conni Australia! We truly appreciate your support and are thrilled to know that you had a great experience with us.
We are very grateful for the lovely feedback about our comfy Reusable Underwear and quick dispatch.
Thank you for taking the time to share your feedback with us, Amber. We have so many customers who love the soft feel of our Micro Plush Mattress Protector and we are sad to hear that this has not met your expectations. A friendly customer service team will be in touch shortly to better understand your experience and hope to resolve this quickly for you.
Thank you so much for giving Conni a stellar 5-star rating, Susan! We truly appreciate your support and are thrilled to hear that you had a positive experience with us.
We are glad you found our range of products to be good and of excellent quality. We take pride in offering a wide selection to cater to our customers' needs. Once again, thank you for your lovely feedback and we look forward to serving you again in the future!
“The service that Shalbi gave me was fantastic. She is certainly an asset to your Company and she went far beyond what she needed to do to help me. Her knowledge of your product is second to none and I can't praise her enough for guiding me in choosing what I needed for my problem. In this day and age it is certainly hard to find someone who gives you such customer service. Thank you, I'm extremely grateful and if I need any further product I will certainly give her a call.”
Your heartfelt review is truly appreciated, Jenny. Our dedicated customer service team take great pride in delivering the very best service possible and aims to provide all of our valued customers with detailed information so that they can make informed choices when purchasing from our range. The Conni Team, including Shalbi, are thrilled to hear that you have had such a wonderful shopping experience with us and we look forward to spoiling you with more great service in the future.
Thank you for taking the time to share your feedback with us, Heather. Our Reusable Underwear is packaged individually to ensure the quality of the garment is well protected during transit to our amazing customers. We also love to include detailed product descriptions and care information as a reference. Please do not hesitate to reach out to our customer service team if you have any questions as we are always here to help.
