Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
“The telephonist was excellent. She knew the product. Very very happy and will look forward to emailing when I receive and use the product
Regards Julie”
Thank you so much, Julie, for your wonderful feedback!
We're delighted to hear you had such a positive experience with our Customer Service team and felt confident in the product information provided. Our Customer Service team works closely with the entire Conni team to ensure we're always equipped with the most up-to-date knowledge about our products and can provide genuinely helpful guidance when our customers need it.
It's wonderful to know this came through in your conversation with us. We really appreciate your kind words and are confident you will love your Conni products once they arrive.
“Thanks to Connie, I found the right product for my 2 granddaughters. Who are night training without pull ups. Unicorn Print 🦄 ❤️😊 is a hit, Material is soft, absorbent and trustworthy, protection plus 😃 I recommend Connie to all mums while night training their bubs. Also as my daughter said, these will come in handy when the girls become teenagers.”
Thank you so much for sharing such a beautiful review, Roberta! 🦄
We're delighted to hear our Conni Kids Bed Pads have been such a helpful addition for your two granddaughters as they navigate nighttime training, and that the gorgeous Unicorn print has been a hit too!
Having something soft and comfortable to sleep on, while providing that extra layer of protection and reassurance through the night, can make this stage a little easier for everyone.
We also love that your daughter is already thinking ahead to how the Bed Pads can continue to be useful as the girls grow. They're certainly designed to be used well beyond the toilet training years.
Thank you for your wonderful recommendation and for sharing your family's experience with us. It truly means so much to the entire Conni team.
Thank you for the fantastic feedback!
We're delighted to hear you had such a positive experience with our team and that your order arrived the very next day. We know how important it is to receive the products you need without unnecessary delays, so it's wonderful to hear everything reached you so quickly.
Thank you for choosing Conni!
Thank you so much for the wonderful review and recommendation, Rachael!
We're delighted to hear your order arrived quickly and that you were happy with the care taken in packaging your products. Our warehouse team works incredibly hard to have orders packed and on their way as quickly as possible, so we'll be sure to share your lovely feedback with them.
It's wonderful to know you had such a positive experience with Conni.
“Incontinent pants absolutely useless any leak goes straight to leg edge pant stays wet against your body and my outer trousers wet what is the point of making something that costs a fortune and doesn’t work Livid to say the least!!”
Thank you for sharing your feedback, Cheryl.
We’re sorry to hear that your recent purchase didn’t meet your expectations.
Our Reusable Underwear is thoughtfully designed to provide discreet, supportive protection for light bladder and bowel leaks.
Many of our customers rely on them daily and find them to be a comfortable and reassuring solution. That said, we understand that everyone’s needs are different, and we’re committed to helping you find the right product for your needs.
A dedicated member of our Customer Service team will be in touch shortly to learn more about your experience and offer further details about our Reusable Underwear.
We will do our best to help you find the perfect product that works for you.
Thank you so much for your lovely feedback!
We're delighted to hear you found what you needed from our range and that you were happy with your experience.
We're always looking for ways to make our customers' experience even better, so we'd love to know if there is anything we could have done differently to turn those four stars into five. Your feedback is always welcome and helps our team continue to improve.
Thank you again for taking the time to share your experience with us.
Thank you for sharing your feedback, Brian. We're sorry to hear that you've found the number of emails regarding your order frustrating, and we appreciate you letting us know.
Our order confirmation and tracking notifications are intended to keep customers informed of the progress of their order and delivery. We do, however, understand that you simply want to receive your products as soon as possible.
Your order was dispatched by our warehouse team on the very next business day and is currently on its way to you, with delivery expected within the timeframe provided by the courier.
We'll also be reaching out to you directly to discuss your concerns and ensure you have the latest information regarding your delivery.
We're always here to listen and help where we can.
“When you go into your website to order it promises a $10 voucher if you sign up to your mailing list. I did that but no confirmation came for that voucher until an hour later. I thought it wasn’t going to come so I went ahead and made my order. A very unfavourable first experience.”
Thank you for taking the time to share your feedback, Anna. We're sorry to hear that your first experience with Conni was disappointing.
We understand how frustrating it would have been to sign up expecting to receive your voucher and then be left wondering whether it was going to arrive before placing your order. We pride ourselves on providing a reliable and straightforward ordering experience, so we'll certainly look into why there was a delay on this occasion.
We'll also be reaching out to you directly to see how we can help.
If you ever experience an issue with a discount code or placing an order, you're always very welcome to contact our friendly Customer Service team directly. We're only a phone call away and will gladly assist wherever we can.
Thank you for the positive review. We’re glad our range of products meets your son’s needs. Appreciate the kind words.
Kind regards,
Team Conni Australia
Thank you for the positive review, Gilbert! We’re glad the online ordering was easy, delivery was on time, and you’re happy with the packaging and product.
Kind regards,
Team Conni Australia
Thank you so much for your review, Lynette! We're delighted to hear your delivery was quick and you’re happy with Conni Australia.
Kind regards,
Team Conni Australia
“Keely was very helpful.My package went astray in the mail but she investigated the whereabouts and the issue was resolved successfully.Thank you Keely.”
Thank you so much for your wonderful review, Keely!
We're delighted to hear that Keely was able to assist you and help resolve the issue with your delivery. While we're sorry your parcel went astray, it's wonderful to know Keely was able to investigate and keep everything on track.
We'll be sure to pass your kind words on to Keely, who will be absolutely delighted to receive your feedback.
Thank you again for taking the time to share your experience. We truly appreciate your kind words.
Thank you so much for your review! We're glad to hear you're very happy with your floor mat and with all your purchases from Conni.
Kind regards,
Team Conni Australia
Thank you so much for your review! We're glad to hear your query was answered promptly and resolved. We hope you enjoy trying the product.
Kind regards,
Team Conni Australia
Thank you so much for your wonderful review!
We're delighted to hear you were so pleased with both your experience and your recent purchase. It's fantastic to know you're happy with your Recliner Chair Cover and Waterproof Pillow Protector, and that they have met your expectations.
Thank you for choosing Conni and for taking the time to share your experience. Your kind words mean a great deal to our team.
Thank you so much for your wonderful review! We're glad to hear the service was quick. Thanks for taking the time to share your experience.
Kind regards,
Team Conni Australia
Thank you so much for your wonderful review, Dion!
We're glad to hear you found our customer service and product knowledge excellent. Thanks for taking the time to share your experience.
Kind regards,
Team Conni Australia
