Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
Thank you for sharing your feedback, Andy! We’re delighted to hear you were impressed with how quickly your order arrived.
I’m sorry to hear you’re experiencing a few challenges with your Men’s Oscar Underwear. We’d really appreciate the opportunity to understand what isn’t quite working for you, as there may be something we can do to help with the fit or suitability.
Please feel welcome to contact our friendly Customer Service team. We’d be very happy to talk through your concerns and see how we can help.
Thank you again for your kind words about our service and for giving us the opportunity to assist.
“The fitted mattress cover is exactly what I have been looking for and buying it was an effortless experience. It arrived in 2 days first thing in the morning - thank you Conni and Australia Post”
Thank you for such a beautiful review, Philip! We’re delighted to hear that our Premium Micro Plush Mattress Protector is exactly what you’ve been looking for and that you found the ordering process so easy.
It’s also wonderful to know your order arrived within just two days! We’re pleased that Australia Post provided such a prompt delivery experience, and we really appreciate you recognising their efforts alongside our team.
Thank you for taking the time to share your experience and for the fantastic feedback. We’re so pleased everything went so smoothly for you!
Thank you for sharing your feedback! We’re pleased to hear you liked how your Conni Ladies Classic Underwear looked under your jeans and that you didn’t experience any odour.
We’re sorry to hear they felt a little warm during wear. Comfort is just as important as protection, and we appreciate you letting us know. We’ll certainly pass your feedback on to our Product Development team for consideration.
Thank you again for taking the time to share your experience!
“HIGHLY RECOMMEND
I purchased the 3 piece bundle approximately 2-3 years ago. They are still doing their job however one pair's waist elasticity is on the wane after hundreds of washings. So, I have placed an order for another 3 pairs as I know they are excellent products. A no brainer to highly recommend.”
What an incredible review, thank you, Margaret!
We’re absolutely delighted to hear that your Ladies Classic Underwear have provided such dependable protection over the past two to three years, even after hundreds of washes.
It’s wonderful to know that they’ve served you so well and that you’ve chosen to purchase another three pairs. Hearing that you have such confidence in their quality and performance means a great deal to our team.
Thank you for taking the time to share your experience and for such a generous recommendation. We’re so pleased our Ladies Classic Underwear continue to meet your needs!
“They are lovely n soft and do not roll at the top. Last night after one void it leaked from the back leg. Tonight l will lay a thick towel under me and see if it leaks again. So far it has only happened once..”
Thank you for sharing your review with us, Janette.
Many customers find our Pull-Ons invaluable for managing heavy leaks and full voids, so we’re sorry to hear they didn’t meet your expectations.
Our Conni Pull-Ons are designed to hold approximately two full bladder voids. To ensure the best performance, a snug and secure fit is essential. If the fit isn’t quite right, it can impact absorbency and overall protection.
A dedicated member of our team will contact you directly to offer further support and explore potential solutions that better meet your needs.
Thank you for your lovely feedback, Bronwyn!
We’re delighted to hear that you’re happy with the quality of your Conni products, found our team helpful and appreciated our reasonable delivery costs. It’s wonderful to know you’ve had such a positive experience with us.
Thank you for taking the time to share your review. Welcome to Conni!
“The beautiful girl who took my order was enough to swing me 100 percent
Ordered yesterdat and supposed to be here within a couple of hours
Havent tryied the peoduct yet
But live it that we are dealing with lively people”
What a beautiful review, thank you so much, Patricia.
We’re absolutely delighted to hear that your experience with our Customer Service team made such a wonderful impression. We know how much it means to be able to speak with a real person who is happy to take the time to help, and it’s lovely to hear that this made all the difference for you.
We’ll be sure to share your kind words with the team member who assisted you. She’ll be thrilled!
It’s also wonderful to hear that your order is already on its way. We’d love to hear how you find your products once you’ve had a chance to try them.
Thank you again for such a thoughtful review. You’ve certainly made our team’s day!
“Excellent service from ordering to delivery.
Unfortunately I purchased the wrong size. I use Tena Protect pants in large and I saw in your editorial that you buy the same size as what you are using. Luckily I can wear the large but the X Large would be more comfortable.”
Thank you for your wonderful feedback, Kaye!
We’re delighted to hear you had such a positive experience with Conni, from ordering through to delivery.
I’m sorry the Pull-Ons weren’t quite as comfortable as you had expected.
Our Pull-Ons are made with beautifully soft, breathable materials and a reinforced waistband designed to help them stay securely in place, even as they absorb fluid. This can give them a slightly different fit from the brand you’re accustomed to.
While it’s good to hear you can still wear the Large, comfort is just as important as reliable protection. If you’d like any assistance confirming the best size for your next order, our Customer Service team would be very happy to help.
Thank you again for your lovely comments about our service and for sharing your experience with us!
Thank you for your incredible heart-warming review, Debra!
We’re so pleased to hear how happy you are with your Conni purchases and that the quality of your products has impressed you.
It’s also wonderful to know your order arrived quickly and that you felt well informed along the way. From choosing your products through to having them arrive at your door, we want the whole experience to feel simple and reassuring.
Thank you for sharing such lovely feedback and for the amazing five stars!
Thank you for the amazing 5-star review, Robert!
We know how important it is to have your order on its way as quickly as possible, so it’s wonderful to hear you were impressed with how promptly yours was dispatched.
There’s a hardworking team behind every Conni order, from the systems that help keep everything moving smoothly through to our warehouse team who work incredibly hard to have orders packed and dispatched, often on the very same day.
Thank you for recognising their efforts and welcome to Conni!
We love receiving reviews like yours, David!
We’re delighted your Conni Anti-Slip Floor Mats have found the perfect place in both your kitchen and bathroom, and that the colour blends so well with your home.
It’s also wonderful to hear your order arrived promptly and was so well packaged. From choosing a colour that works beautifully in your space to having the mats exactly where you need them, we’re so pleased everything has come together so well.
Thank you for sharing your experience and for the wonderful five stars!
Welcome to Conni!
Thank you for the lovely review, Julia!
We’re glad to hear your delivery is on time and that you rate the product so highly.
Kind regards,
Team Conni Australia
Thank you for the lovely review, Jessie!
We’re glad to hear you found our response quick, the website easy to use, and our staff kind and friendly. Your feedback means a lot to us.
Kind regards,
Team Conni Australia
“A really great company to deal with. So easy to buy online and a fabulous product. Nobody would ever know you are wearing their pull-ons. Trying the black now, as I think it is a terrific idea. Highly recommend this company - super fast service and so accommodating. Definitely 5 stars!”
What an incredible review, thank you, Llona!
We’re delighted to hear how happy you are with your Conni Pull-Ons and particularly that you appreciate how discreet they are when worn. Feeling comfortable and confident in what you’re wearing can make such a difference, so this is wonderful feedback to receive.
It’s also fantastic to hear you’re giving our Black Pull-Ons a try. We introduced Black to provide another choice for those who prefer something a little different from traditional white, and we’d love to hear what you think of them.
Most of all, thank you for your lovely comments about your experience with Conni. Knowing you found ordering easy and our team accommodating, with your order arriving quickly, means a great deal to us.
Thank you for the glowing recommendation and the amazing five stars!
Thank you for the wonderful feedback, Christine!
We’re delighted you appreciated the variety of products available across our Conni range and that your order arrived quickly and well packaged.
From having plenty of options to choose from through to receiving your order safely at your door, it’s wonderful to know you had such a positive experience with Conni.
Thank you for the fantastic five stars and for choosing Conni!
What fantastic feedback, thank you!
Hearing that your Conni products are just perfect for you is the kind of feedback we absolutely love to receive. We’re also delighted your order arrived promptly and that you had such a positive experience from ordering through to delivery.
Thank you for the wonderful five stars, John! 👌
“I purchase from Conni because the prices are are reasonable. I find the sample packs affordable at the moment. The "Conni" website is user friendly and the payment process is smooth and easy. The after sales notifications are timely and keep me informed of the order status. I will buy from Conni again.”
What fantastic feedback, Joy!
We’re glad to hear you find our prices reasonable, sample packs affordable, and the website and payment process smooth, with timely order updates. We appreciate you choosing Conni and look forward to serving you again.
Kind regards,
Team Conni Australia
What fantastic feedback, thank you, Dorothy!
We’re delighted to hear your order arrived quickly and well packaged, and that the sizing was just as expected. It’s especially wonderful to hear how impressed you are with the quality of your Conni product.
Thank you for sharing your experience and for the five stars! And, thank you for choosing Conni!
“found purchasing on line rather difficult at first. especially the payment. Went back to the site several times. However that could be my incompetence!! or my age - 88? Have not recd product yet but expect them soon.”
Thank you for sharing your experience with us. We’re sorry to hear you found parts of the online ordering and payment process a little difficult to navigate.
Please know our Customer Service team is always here to help, whether you have a question while ordering or would simply prefer some assistance along the way. You’re always very welcome to give us a call, and one of our friendly team will be happy to assist.
We can see your order is due to arrive very soon and look forward to hearing what you think of your Conni products!
What wonderful feedback to receive, Libby!
We absolutely love hearing that you think your Conni Ladies Classic Underwear is “magic”! Knowing you’ve been so happy with them that you’re already planning to order more in black is a fantastic compliment.
Thank you for sharing your experience and for the five stars!
