Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
Thank you so much for your lovely review!
We’re delighted to hear you found the Conni website easy to use and had a positive experience shopping with us. We’ve worked hard to make finding the right products and placing an order as simple as possible, so it’s wonderful to receive this feedback.
Thank you for taking the time to share your experience!
Thank you for your wonderful feedback, Barbara!
We’re so pleased to hear that your Conni Pull-Ons fit perfectly and that you’ve been happy with the prompt delivery of your orders.
Finding the right fit can make such a difference to comfort and confidence, so it’s lovely to know they’re working so well for you.
And we’ll be right here whenever you’re ready for your next order! Thank you for the fantastic five stars.
Thank you for the five stars, Alison!
We’re delighted to hear that your order arrived so quickly, although we’re sorry that placing the order wasn’t quite as easy as it should have been.
We really appreciate you mentioning this, as feedback about the ordering experience is just as valuable to us as feedback about our products and delivery.
If you ever have any difficulty placing an order, please feel free to give us a call. One of our team will be very happy to help you through the process or take your order over the phone.
What an incredible compliment! Thank you, Susan!
We’re absolutely delighted to hear that you’ve found your Conni products to be exceptional, sturdy and reliable.
Knowing our products are providing the dependable protection and reassurance you need is exactly what we love to hear, particularly when you’ve experienced this across more than one Conni product.
Thank you for taking the time to share your experience and for the amazing five stars!
“Great service the only problem was , I was not home and he delivered it to the door, when I asked who ever to drop off at Mooroolbark post office when not at home.”
Thank you for your lovely feedback about our service, Mag. We are sorry there was some confusion with the delivery instructions.
We have checked your order and can see that Authority to Leave was selected. This gives the courier permission to leave the parcel at the delivery address if no one is home, which is why your order was left at your door.
If you would prefer your parcel to be taken to the Post Office when you’re not home, please leave the Authority to Leave option unticked when placing your order.
Thank you for mentioning this in your review, as it gives us a great opportunity to clarify how this delivery option works for future orders.
“Your online ordering and product descriptions make it easy to identify what you need. I purchased the Conni bed pads for an older friend of mine and I know she is going to love the convenience and dignity they give her. Thank you”
What a beautiful review, thank you, Nicole!
It’s wonderful to hear that you found our website and product information easy to navigate, particularly when choosing something for someone else.
Purchasing our Conni Bed Pads for your older friend is such a thoughtful gesture. We’re so pleased they can provide her with some extra reassurance and make everyday routines a little easier, while helping her maintain her comfort and dignity.
Thank you for choosing Conni for your friend and for taking the time to share such lovely feedback with us.
Thank you for the fantastic feedback, Neville!
We’re delighted to hear you had such a positive experience with our team and that your order was dispatched so quickly. Our warehouse team works hard to get orders packed and on their way promptly, so they’ll be thrilled to hear your lovely comments.
Thank you for taking the time to share your review! Welcome to Conni!
Thank you for sharing your feedback, Cassandra.
We’re sad to hear that our Ladies Chantilly Underwear didn’t meet your expectations.
Our Reusable Underwear is thoughtfully designed to provide discreet, supportive protection for light bladder and bowel leaks. Many of our customers rely on them daily and find them to be a comfortable and reassuring solution.
From what you have described, it sounds like our Reusable Underwear may not be quite suited to your needs.
We understand that everyone’s needs are different, and we’re committed to helping you find the right fit. A member of our team will be in touch shortly to learn more about your experience and offer further details about our Reusable Underwear.
We will do our best to help you find the perfect product that works for you.
Thank you for sharing your feedback, Andy! We’re delighted to hear you were impressed with how quickly your order arrived.
I’m sorry to hear you’re experiencing a few challenges with your Men’s Oscar Underwear. We’d really appreciate the opportunity to understand what isn’t quite working for you, as there may be something we can do to help with the fit or suitability.
Please feel welcome to contact our friendly Customer Service team. We’d be very happy to talk through your concerns and see how we can help.
Thank you again for your kind words about our service and for giving us the opportunity to assist.
“The fitted mattress cover is exactly what I have been looking for and buying it was an effortless experience. It arrived in 2 days first thing in the morning - thank you Conni and Australia Post”
Thank you for such a beautiful review, Philip! We’re delighted to hear that our Premium Micro Plush Mattress Protector is exactly what you’ve been looking for and that you found the ordering process so easy.
It’s also wonderful to know your order arrived within just two days! We’re pleased that Australia Post provided such a prompt delivery experience, and we really appreciate you recognising their efforts alongside our team.
Thank you for taking the time to share your experience and for the fantastic feedback. We’re so pleased everything went so smoothly for you!
Thank you for sharing your feedback! We’re pleased to hear you liked how your Conni Ladies Classic Underwear looked under your jeans and that you didn’t experience any odour.
We’re sorry to hear they felt a little warm during wear. Comfort is just as important as protection, and we appreciate you letting us know. We’ll certainly pass your feedback on to our Product Development team for consideration.
Thank you again for taking the time to share your experience!
“HIGHLY RECOMMEND
I purchased the 3 piece bundle approximately 2-3 years ago. They are still doing their job however one pair's waist elasticity is on the wane after hundreds of washings. So, I have placed an order for another 3 pairs as I know they are excellent products. A no brainer to highly recommend.”
What an incredible review, thank you, Margaret!
We’re absolutely delighted to hear that your Ladies Classic Underwear have provided such dependable protection over the past two to three years, even after hundreds of washes.
It’s wonderful to know that they’ve served you so well and that you’ve chosen to purchase another three pairs. Hearing that you have such confidence in their quality and performance means a great deal to our team.
Thank you for taking the time to share your experience and for such a generous recommendation. We’re so pleased our Ladies Classic Underwear continue to meet your needs!
“They are lovely n soft and do not roll at the top. Last night after one void it leaked from the back leg. Tonight l will lay a thick towel under me and see if it leaks again. So far it has only happened once..”
Thank you for sharing your review with us, Janette.
Many customers find our Pull-Ons invaluable for managing heavy leaks and full voids, so we’re sorry to hear they didn’t meet your expectations.
Our Conni Pull-Ons are designed to hold approximately two full bladder voids. To ensure the best performance, a snug and secure fit is essential. If the fit isn’t quite right, it can impact absorbency and overall protection.
A dedicated member of our team will contact you directly to offer further support and explore potential solutions that better meet your needs.
Thank you for your lovely feedback, Bronwyn!
We’re delighted to hear that you’re happy with the quality of your Conni products, found our team helpful and appreciated our reasonable delivery costs. It’s wonderful to know you’ve had such a positive experience with us.
Thank you for taking the time to share your review. Welcome to Conni!
“The beautiful girl who took my order was enough to swing me 100 percent
Ordered yesterdat and supposed to be here within a couple of hours
Havent tryied the peoduct yet
But live it that we are dealing with lively people”
What a beautiful review, thank you so much, Patricia.
We’re absolutely delighted to hear that your experience with our Customer Service team made such a wonderful impression. We know how much it means to be able to speak with a real person who is happy to take the time to help, and it’s lovely to hear that this made all the difference for you.
We’ll be sure to share your kind words with the team member who assisted you. She’ll be thrilled!
It’s also wonderful to hear that your order is already on its way. We’d love to hear how you find your products once you’ve had a chance to try them.
Thank you again for such a thoughtful review. You’ve certainly made our team’s day!
“Excellent service from ordering to delivery.
Unfortunately I purchased the wrong size. I use Tena Protect pants in large and I saw in your editorial that you buy the same size as what you are using. Luckily I can wear the large but the X Large would be more comfortable.”
Thank you for your wonderful feedback, Kaye!
We’re delighted to hear you had such a positive experience with Conni, from ordering through to delivery.
I’m sorry the Pull-Ons weren’t quite as comfortable as you had expected.
Our Pull-Ons are made with beautifully soft, breathable materials and a reinforced waistband designed to help them stay securely in place, even as they absorb fluid. This can give them a slightly different fit from the brand you’re accustomed to.
While it’s good to hear you can still wear the Large, comfort is just as important as reliable protection. If you’d like any assistance confirming the best size for your next order, our Customer Service team would be very happy to help.
Thank you again for your lovely comments about our service and for sharing your experience with us!
Thank you for your incredible heart-warming review, Debra!
We’re so pleased to hear how happy you are with your Conni purchases and that the quality of your products has impressed you.
It’s also wonderful to know your order arrived quickly and that you felt well informed along the way. From choosing your products through to having them arrive at your door, we want the whole experience to feel simple and reassuring.
Thank you for sharing such lovely feedback and for the amazing five stars!
Thank you for the amazing 5-star review, Robert!
We know how important it is to have your order on its way as quickly as possible, so it’s wonderful to hear you were impressed with how promptly yours was dispatched.
There’s a hardworking team behind every Conni order, from the systems that help keep everything moving smoothly through to our warehouse team who work incredibly hard to have orders packed and dispatched, often on the very same day.
Thank you for recognising their efforts and welcome to Conni!
We love receiving reviews like yours, David!
We’re delighted your Conni Anti-Slip Floor Mats have found the perfect place in both your kitchen and bathroom, and that the colour blends so well with your home.
It’s also wonderful to hear your order arrived promptly and was so well packaged. From choosing a colour that works beautifully in your space to having the mats exactly where you need them, we’re so pleased everything has come together so well.
Thank you for sharing your experience and for the wonderful five stars!
Welcome to Conni!
Thank you for the lovely review, Julia!
We’re glad to hear your delivery is on time and that you rate the product so highly.
Kind regards,
Team Conni Australia
