Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
“I asked her complain anonymously and the company still contacted me.
The product isn't as described and isn't plush and feels like plastic.
That was my only complaint I didn't wish to be contacted that's why I wished to remain anonymous.
So beware. If you wish to make a complaint and ask to be anonymous, you really aren't with this company.
Well they did the right thing in asking me if they could rectify it. I did not wish for this. I just wanted to comment on the product I received.”
Thank you for your feedback, Kalee. We are sorry if reaching out to you has caused you any worry. Your previous review will certainly remain anonymous to the public eye. We pride ourselves on delivering the very best service possible and want to ensure our customer's needs are met. We will always attempt to rectify any concerns because we care deeply about our customers. Please know that our customer service team are always here to help.
Thank you for the wonderful 5-star review, Darren. We are so pleased you are loving your Conni items and that they are giving you the peace of mind you need. Our warehouse team who work incredibly hard will also be chuffed to hear that your order arrived so quickly.
Thank you for the wonderful 5-star review, Seow. We are so pleased to hear that the Conni Anti-Slip Floor Mat has been such a great addition to your home.
Thank you for the wonderful 5-star review, Fiona. Our warehouse team work incredibly hard to dispatch orders usually the very same day and we are so pleased your items arrived quickly and that you are happy with our service.
We love reading reviews such as yours, Lynette. Thank you so much for sharing your lovely feedback with us. We are so pleased to hear that our service and the quality of the Conni products have exceeded your expectations.
“The help from your staff when ordering was very reassuring as she explained the product to me. So I am looking forward to receiving parcel and trying your product.”
Thank you for the lovely feedback, Shirley. We are so pleased our customer service team were able to provide the information you were seeking which left you feeling reassured. This is always our goal and we are so happy our service has met your expectations. Thank you for the wonderful review and we are confident you will love your Conni items when they arrive.
Thank you for taking the time to share your review with us. Our amazing warehouse team often dispatches orders the very same day. A member of our customer service team will be in touch to advise the status of your order.
Thank you for the wonderful 5-star review, Vanna. We are so pleased you found our website easy to navigate and place your order. We greatly appreciate your lovely feedback.
Thank you for the wonderful 5-star review. We are so pleased to hear that you are happy with the quality of the Conni range of products and our service has exceeded your expectations.
We are over the moon to hear that your order arrived so quickly, Barbara. Our amazing warehouse team often dispatch orders the very same day and works extremely hard to ensure our customers receive their Conni items safely. Thank you for taking the time to share your wonderful feedback with us.
Thank you for the wonderful review, Lisa. Our warehouse team work extremely hard to ensure orders are out the door quickly and efficiently. We are over the moon to hear your parcel arrived quickly and that you are happy with your underwear. Thank you for sharing your fantastic feedback with us.
Thank you so much for the fantastic review, Sandra. We are so pleased you are happy with your Conni products and that they have exceeded your expectations.
“Having just discovered this great product after talking with other friends and family members, it would seem that the product speaks for itself so let me speak for the company. In the short time I have had interaction with them all I can say is 'Wow" the best customer service I have received in a very long time. I rang late in the afternoon to sort out issues I was having creating an account online. The female staff member who answered my call made the whole process effortless. Not only did she organise and fix my issues through their IT department she then proceeded to complete my order over the phone saving me so much time I just didn't have that afternoon. Will be returning and recommending this company to anyone in the future who needs any Conni-type products. Well done Conni!”
Thank you for taking the time to share such beautiful words with us. We are delighted that your experience was so positive and that you found our customer service team so helpful. Your wonderful review has definitely made our day. Thank you.
