Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
We love receiving reviews such as yours, Margaret. We are so pleased the Conni Pull-Ons are working so well for you and providing the support you need. Thank you for taking the time to share your wonderful feedback with us.
“Hi Conni
thank you for your email l appreciated that, because l've only just ordered the pillowcase l don't know yet ? but I am so happy you are an Australian Company that's wonderful l was so happy to find you on the internet. I always try and buy Australian products good on you and thank you. I love to support our beautiful Country and Companies like you.
Many Thanks
baba-108”
Thank you for your lovely review, Gwendolyn. We pride ourselves on delivering quality products and great service and we are confident you will love the protection our Waterproof Pillow Protectors provide. If you have any questions about your order, please do not hesitate to contact our customer service team who are always here to help.
“I ordered on Wednesday morning and I paid for it to be expedited. My order wasnât even packed until Friday afternoon. Now itâs Friday night and my order hasnât even made it to âin-transitâ I am disappointed at how slow it has been getting out the door and hope there will be no further delays on the shipping side. I donât even know why you would send this survey through email asking about my delivery when you havenât even finished the process of sending it. I canât answer any more of the questions bc the item has not arrived yet.”
Thank you for taking the time to share your feedback with us, Amanda. We pride ourselves on delivering exceptional service and quick dispatch as we appreciate just how important our products are for our valued customers. After looking into your order, I can see that you placed your order late Thursday afternoon and our amazing warehouse team dispatched your order the very next business day. Your delivery is on board for delivery today. Please do not hesitate to contact our customer service team if you have any questions as we are always here to help.
“Great online store. Ordering, shipping and delivery were all excellent. I wish they had a physical store, just because I'm more of a go and get it myself buyer.”
Thank you so much for your 5-star review, Lisa! We are so happy to hear that you had an excellent online shopping experience with Conni. We appreciate your feedback and we understand that some customers prefer to shop in person. We are always looking for ways to improve our customer service and make it more convenient for our valued customers. Thank you for taking the time to leave your review!
Thank you so much, Julie, for your 5 star rating of Conni Australia! We really appreciate your kind words about our fantastic service and helpful, thoughtful staff.
Thank you for your 5 star rating of Conni Australia. We really appreciate your feedback! We're so glad that Conni was good to deal with and that delivery was fast.
“The service is excellent and I have been very pleased with the bed pads and now I am awaiting my order for disposable underpants for my husband who has dementia.”
Thank you so much Patricia for the 5 star rating and your kind words. We strive to provide excellent customer service and it is very rewarding to hear that you have been pleased with your bed pad and are waiting for your order of disposable underpants. We are so appreciative of your loyalty and continued support.
Thank you, Wendy, for your 5 star rating for Conni Australia! We are glad to hear that you were assisted in opening an account for easy ordering, and that it was very helpful. We appreciate your loyalty to Conni Australia and thank you for choosing us.
Thank you so much for your 5-star review, Jordan. We appreciate your positive feedback and are glad to hear that you found our website easy to use and your order was received quickly.
Thank you for your review, Julie. Our Conni Pull-Ons offer wonderful protection from full bladder and bowel voids. Our Customer Service is always here to assist our valued customers. You are very welcome to contact our customer service team via our web chat service, phone or contact us page on our website to arrange an exchange.
Thank you for your wonderful 5-star review. We are delighted to hear that you are happy with your Anti-Slip Long Runner. We are so grateful for your lovely feedback and look forward to assisting you again in the future.
Thank you so much, Jonathan, for your 5-star rating of Conni Australia! We are delighted to hear that you found our team to be "prompt and easy to deal with". We appreciate your loyalty as a customer.
“Unfortunately the period underwear I purchased (Eve model) has a very plastic feel about them. I used one pair and found that the product caused so much sweat/heat generation that I developed heat rash. I purchased this brand as I love the Conni bed pads and have used those for all 4 of my kids. The period underwear was not a good fit for my body.”
Thank you for taking the time to share your feedback with us, Natalie. We have so many satisfied customers who use our Accallia underwear. I am sorry this has not been the case for you. A member of our customer service team will be in touch to address your concerns and hope to resolve this matter quickly for you.
Thank you Joe for your amazing 5 star rating! We are so glad to hear that you had a pleasant experience with us from inquiry, to order and delivery, and that you were pleased with our communication and service. We greatly appreciate your review!
Thank you so much for your 5 star rating of Conni Australia. We are glad to know that you found our delivery to be on time and efficient. Appreciate the feedback and support.
“Fabulous customer service. Courteous, helpful and efficient staff. Also, the product exchange process was quick and easy. The turn around from returning the product to receiving the new product was 2 days. Best customer service.”
We are overjoyed reading your review, Liz. Delivering exceptional customer service is always our aim and we are delighted to know that our customer service team was able to assist with your product enquiries and your exchange request so promptly. Thank you for taking the time to share your heartwarming feedback with us.
Thank you for your wonderful 5-star review. We are so pleased you have had such a positive shopping experience with us and that you found our website so easy to navigate and seamless when placing your order. We greatly appreciate your lovely feedback.
We love receiving reviews such as yours, Kaye. We pride ourselves on delivering the very best service possible and we are thrilled to hear that we have met your expectations and that you are also happy with your Conni products. We look forward to hearing from you again and greatly appreciate your continued loyalty to Conni.
Your review has made our day! We are over the moon to hear that you are so happy with your Conni items and we look forward to serving you again in the future! Thank you for taking the time to share your amazing feedback with us.
