Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
“The selection of products is excellent.
Customer service is also excellent with great communication.
Also the price and product I ordered is great quality and competitive pricing.
Will be ordering more and also different other products.”
Thank you so much for your fantastic 5-star rating of Conni, David.
We're thrilled to hear that you found our selection of products to be excellent. We take pride in offering a wide range of high-quality items to meet our customers' needs. Our team also values communication greatly, and we're glad that you found our customer service to be excellent.
Moreover, it's wonderful to know that you are pleased with both the price and quality of the product you ordered. We strive to provide competitive pricing without compromising on the quality of our products.
Once again, thank you for your kind review and for choosing Conni Australia. We look forward to serving you again soon!
“Poor why? Because nobody waits for postie no more they want feedback before products even arrives.. that's using Abusing taking advantage of technology lol nobody even knows how or the meaning of communication nomore either lol”
Thank you for taking the time to share your feedback with us, Susan.
We have sent a Company review request via email as we love hearing our customer's feedback about their shopping experience with us. Â
A Product review request is sent 7 days after your purchase as this is the average timeframe most orders are received within.
We strive to deliver the very best customer service possible and any feedback provided motivates us to continue improving and doing the very best we can for our amazing customers.
We are confident you will love your Conni items when they arrive. Our friendly customer service team are always here to assist if you have any questions about your order.
“Items arrived in good time. However the pull-ups were a little disappointing in they were not as thick as I thought they might be and also not as high on the waist as I prefer. Useful for when I need to change during the night.”
Thank you for taking the time to share your feedback with us, Neville.
Our Conni Pull-Ons offer reliable protection against heavy leaks and full voids of the bladder and bowel. We have purposely designed our Pull-Ons with a more discreet design and a wider absorbency area at the rear of the brief to help prevent any leaks.
We are sad to learn about your disappointment with the Pull-Ons. A member of our customer service team will reach out to you today to better understand your concerns, and we aim to address and resolve this matter promptly for you.
Thank you so much for your lovely 5-star review, Elaine. We aim to provide exceptional customer service every time and we are delighted to hear that you found our team so helpful and understanding.
We look forward to spoiling you with more great service and products soon.
“So fast and package came with so many little extras - charts for the kids and colouring in. Lovely little touch to make toilet training not a shameful experience”
Your review has made our day, Caitlin!
Toilet training can indeed present challenges for both parents and children alike. We understand the importance of providing support and solutions to make this journey more manageable and less stressful for both parents and kids.
We are delighted to hear that you love the addition of our toilet training rewards chart and new Magic Water Book. We are confident you will also love the incredible protection our Bed Pads and Kids Tackers provide.
Thank you for taking the time to share your heartwarming feedback with us.
Thank you for taking the time to share your review with us, Stuart. Our Containment Swim Shorts provide a reliable solution when in the water and we have so many customers who love their discreet design.
The neoprene fabric doesn't offer a lot of stretch which is why some customers may find sizing up to be a more comfortable fit. You are very welcome to reach out to our customer service team who are always here to assist with any sizing enquiries.
Thank you so much for lovely 5-star review, Janet. We are committed to maintaining the highest standards to deliver exceptional products to all of our valued customers, so we are delighted to hear that you love the quality of our Mens Reusable Underwear.
We are confident you will also be satisfied with the function, discreet look and comfortable fit
Once again, thank you for your amazing feedback.
Thank you so much for taking the time to give us a wonderful 5-star review, Trish.
We are grateful for your kind words about Narelle and Melanie's understanding and helpfulness. It is so heart-warming to know that our dedicated customer service team was able to meet your needs. We are also delighted your order arrived so promptly!
We hope to have the pleasure of serving you again in the future!
Thank you so much for taking the time to leave us a glowing 5-star review, Samantha. We're so pleased to hear that you had a great experience with us.
We're delighted to know that you found our service to be excellent and our postage to be very quick! At Conni Australia, we always strive to provide top-notch customer service and ensure prompt delivery of our products.
“We have already made a review. Goods are fine and comfortable but we were disappointed with delivery as we ticked the box to have goods left at the front door which did not happen and it was most inconvenient to travel to the depot to collect and find time to do this. We shop on line to avoid having to manually shop as we work long hours daily.”
Thank you for taking the time to share your feedback with us. We are pleased to hear that you are finding Men's Oscar Underwear of great quality and comfortable to wear.
Our amazing warehouse team prides itself on carefully packing and choosing individually for every order the quickest and most reliable delivery partner to get you your goods as quickly as possible. We are sorry to hear that you're unhappy with the service of the courier.
Please remember that our customer service team are always here to assist you. And, if needed, we can contact the courier on your behalf if you have any concerns.
Thank you so much for your outstanding 5-star review of Conni! We truly appreciate your kind words and are thrilled to know that you had a positive experience with us.
We take pride in our quick and efficient warehouse systems, and we are delighted that you received your order the very next day. Your satisfaction is our utmost priority, and we are grateful to have been of assistance to you.
Thank you so much for giving Conni a fantastic 5-star review, Janet We are thrilled to hear that you had such a positive experience with us.
We always strive to provide our customers with the best service possible, and we are delighted that we were able to exceed your expectations.
Thank you so much for taking the time to give Conni a glowing 5-star review, Xu.
We're thrilled to hear that you had a fantastic experience with us. Our team always strives to provide excellent and professional service and it's great to know that we met your expectations.
Thank you so much for your amazing 5-star rating of Conni! We are absolutely thrilled to hear that you had an excellent experience with our service. Your kind words, especially about Melanie's helpfulness, mean a lot to us. We truly appreciate your recommendation and look forward to serving you again in the future.
Thank you so much for your amazing 5-star review, Shirley. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
We're delighted to know that our quick dispatch exceeded your expectations and that you are satisfied with your new Conni products.
If you have any further feedback or need assistance with anything, please don't hesitate to reach out. We look forward to serving you again in the future!
“Melanie, was very patient with me as I was asking questions.
Melanie , was patient with all my questions, very polite in explaining about the products.
Thank you”
Thank you for taking the time to give Conni a glowing 5-star review, Phillip.
We're thrilled to hear that Melanie was able to provide excellent customer service and answer all your questions with patience and politeness. We understand that having a knowledgeable and attentive team member can make a significant difference in your shopping experience.
Once again, thank you for choosing Conni Australia, and we hope to serve you again soon!
“Hi Conni team,
Looks like the product didnot fit the size. I'm looking for Adult XXL size diaper - pull on type.
Could you help?
Thanks.
Kind regards,
Samson Alexander”
Thank you for taking the time to share your feedback with us, Samson. Our Conni Pull-Ons are available in 3 sizes; Medium, Large and X-Large as detailed on our website.
A dedicated member of our customer service team will be in touch shortly to discuss the details of the sizes available. We look forward to assisting you and finding the right product for your needs.
We are sorry that your Floor Mat was lost in transit and it was our pleasure to assist with organising a replacement for you. We know how amazing our Floor Mats are and what a difference they make to the home.
We are confident you will love the protection and secure footing our Floor Mats provide.
Thank you for taking the time to share your amazing review with us and for allowing us to help resolve this matter for you.
Thank you so much for your amazing 5-star rating of Conni, Karen. Your satisfaction is our utmost priority, and receiving such positive feedback reaffirms our commitment to providing the best experience for our valued customers like you.
We are delighted to hear that you found our service and the quality of our Conni Pull-Ons outstanding and we look forward to spoiling you with more wonderful service and products soon.
Thank you so much for your outstanding 5-star rating of Conni.
We are delighted to hear about your positive experience with our team, specifically with Narelle. We are very fortunate to have her as part of our team, and we will be sure to pass along your kind words.
Your satisfaction is our utmost priority, and we are thrilled that we were able to provide you with a seamless and enjoyable experience. If there is anything else we can assist you with, please do not hesitate to reach out to us.
