“I ordered some shampoos and conditioners on November 27th 2024 but didn’t receive them till 3 weeks after, I called your customer service , the lady said I will get them in 4 days! But after 5 days I have to call back due to I didn’t receive anything! Unfortunately I have to cancel the order. I like your product but service no good!”
“Used Keranique and my thin hair started to grow. Then I got Covid and lost most of my good results. I tried another product but didn't get the results I got with Keranique. So I'm back to the Keranique hair growth product and seeing results by the short hair that is coming in on the top of my head (my problem area). I'm happy.”
Hi Robert, thank you for using Keranique. Keranique Hair Regrowth Treatment with 2% Minoxidil contains the only ingredient FDA approved to regrow your hair. Keep in mind, Keranique contains 2% Minoxidil which is FDA approved for women's regrowth, whereas men require a higher percentage of Minoxidil to see regrowth. Your Product Specialists are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131
Hi Francie, we are happy to hear that you're loving your results. Your shipment is on its way! Your estimated delivery date is October 1, 2024. Please check your email for your tracking details. Thank you and remember Your Product Specialists are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131. In addition, you can monitor your active automatic shipment programs via our online portal
https://myaccount.keranique.com/login
“Product is great!!! I cancelled my auto ship also returned the unopened products. I have been billed again and cannot seem to get through to customer service. Please have someone call me 706-888-3951 thank you. Kathaleen Miller”
Hi Kathaleen, thank you for reaching out. We have reviewed your account and see that the tracking on the shipment that was refused has not been updated. We are so sorry for the frustration, and have processed a refund for the items returned. Please don't hesitate to reach out to Your Product Specialists so we can support you with your orders, we are happy to help Monday through Friday from 9am-9pm EST at (888)237-4131. Thank you
“I think the product worked well in the beginning but kind of slacked off on the hair "shedding" after a while. I do like the 2% Minox Spray Extended Nozzle product and feel it works very well with starting new growth and wish I could order that by itself.”
Hi Vicki, you can definitely order individual products, including Keranique Hair Regrowth Treatment with 2% Minoxidil, without the full kit!
Our full Keranique Hair Care collection can be seen right here: https://shop.keranique.com/collections/all
In addition, you can find Keranique products in Ulta Beauty, Sally Beauty, CVS, RiteAid - and on Amazon.com and Keranique Product Specialists are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131. We hope this helps, thank you for using Keranique.
