Hi Robert, thank you for using Keranique. Keranique Hair Regrowth Treatment with 2% Minoxidil contains the only ingredient FDA approved to regrow your hair. Keep in mind, Keranique contains 2% Minoxidil which is FDA approved for women's regrowth, whereas men require a higher percentage of Minoxidil to see regrowth. Your Product Specialists are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131
Hi Francie, we are happy to hear that you're loving your results. Your shipment is on its way! Your estimated delivery date is October 1, 2024. Please check your email for your tracking details. Thank you and remember Your Product Specialists are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131. In addition, you can monitor your active automatic shipment programs via our online portal
https://myaccount.keranique.com/login
“Product is great!!! I cancelled my auto ship also returned the unopened products. I have been billed again and cannot seem to get through to customer service. Please have someone call me 706-888-3951 thank you. Kathaleen Miller”
Hi Kathaleen, thank you for reaching out. We have reviewed your account and see that the tracking on the shipment that was refused has not been updated. We are so sorry for the frustration, and have processed a refund for the items returned. Please don't hesitate to reach out to Your Product Specialists so we can support you with your orders, we are happy to help Monday through Friday from 9am-9pm EST at (888)237-4131. Thank you
“I think the product worked well in the beginning but kind of slacked off on the hair "shedding" after a while. I do like the 2% Minox Spray Extended Nozzle product and feel it works very well with starting new growth and wish I could order that by itself.”
Hi Vicki, you can definitely order individual products, including Keranique Hair Regrowth Treatment with 2% Minoxidil, without the full kit!
Our full Keranique Hair Care collection can be seen right here: https://shop.keranique.com/collections/all
In addition, you can find Keranique products in Ulta Beauty, Sally Beauty, CVS, RiteAid - and on Amazon.com and Keranique Product Specialists are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131. We hope this helps, thank you for using Keranique.
Hi Alyssa, thank you for reaching out. We have cancelled your automatic shipment program. You will not receive future shipments, nor will you be billed again. A confirmation of cancellation was emailed along with your cancellation number. Please don't hesitate to reach out to Your Product Specialists, we are happy to assist you Monday through Friday form 9am-9pm EST at (888)237-4131. You may also access your account online right here: https://myaccount.keranique.com/login
Hi Wendy, thank you for using Keranique. To combat dry hair caused by external factors such as hard water, we recommend our Deep Repair Hair Mask, which will nourish each hair strand and seal in moisture for increased strength and manageability, leaving dry and damaged hair soft, shiny, and smooth. We have a wide collection of healthy hair products designed to support the health of your hair and scalp. You can see our full catalog, including our Deep Repair Hair Mask right here: https://shop.keranique.com/collections/all
Keep in mind, your Product Specialists are happy to discuss your goals with Keranique so we can better customize the system to your needs. We are available Monday through Friday from 9am-9pm EST at (888)237-4131. Thank you
Hi Anna, we are very sorry to hear about your experience. Our goals are for you to be successful with both our products and our services, and we are sorry to hear that we did not meet our expectations. Your account with Keranique is closed, you will not receive future shipments, nor will you be billed again. Please check your email for further information regarding your cancellation. Your Product Specialists are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131. Thank you
Hi Candy, you can find our products individually sold through our online catalog right here: https://shop.keranique.com/collections/all
You may also find us in Ulta, Sally Beauty, CVS, and Rite-Aid, and on amazon.com
We hope this helps.
Thank you
“great product. But I bought it for a friend. Know I need to cancel the auto ship. she is buying her own. thank you, for helping me get her help. sincerely, Mrs Wharton”
Hi Sharon, thank you for reaching out. We have processed the cancellation, please check your email for your cancellation number. Please don't hesitate to reach out to Your Product Specialists we are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131. Thank you
“Love your product. Although I have used your product for over a year I must cancel as it is no longer affordable. When my son passes my hair started to fall out in clumps , your product has helped bring it back. Please cancel my subscription.”
Hi Cheri, thank you for reaching out. We have processed the cancellation, please check your email for your cancellation number. Please don't hesitate to reach out to Your Product Specialists we are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131. Thank you
“I have a bone to pick with Keranique..
You continue to send boxes of your product, and I cannot use it because I had an allergic reaction to it, which caused my scalp to burn with bumps all over...
Please stop!”
Hi Marcy, we are so sorry to hear about your experience with Keranique. Our goals are for you to have a rewarding experience with both our products and our services. We have stopped your automatic shipment program, you will not receive future shipments nor will you be billed again. Please check your email for your confirmation of cancellation and your cancellation number. Your Product Specialists are here to support you with Keranique Monday through Friday from 9am-9pm EST at (888)237-4131.
