“My need was a cycling rain jacket. The Showers Pass web site does a nice job displaying their products, and placing an order went very smoothly - but when I recieved the jacket it was immediately obvious that it was too small. The customer support team did an excellent job of guiding me to another rain jacket of the right size, and getting my new order out the door. I need to point out that the customer reviews that I relied on for sizing (in addition to Showers Pass' own sizing guidelines) are not helpful as there are dozens of reviews where SP's declaration of size conflicts with the customer's narritive of size. That really should be corrected. Overall I'm pleased with Showers Pass and will be ordering other products in the future.”
“I got a Syncine coat from Showers Pass for Christmas. It was so good and such a perfect coat for running I had to buy another one just for everyday use and hiking, and really anything else. It's made me look forward to running when it's raining or snowing, the hood is huge, and it is very waterproof and warm.”
“Products good, customer support not so much. I purchased 3 different products. I like the fit, the design, and the color. The website says items ship either that day or the next depending on when the order is placed. Mine was placed before the cut off but shipped 5 days later. Not good. I wrote the company about this, it took 3 days to respond, and I got a squishy response that didn't address my concern.”
“I secured an Elements bike riding jacket and Timberline pants from your internet site back on November 15. I was in the Porland store on November 20 where I made a size change on the pants and also bought club shoe covers for my shoes. Having ridden through the winter (I live near Tacoma, WA) I am so happy I made my purchases. Looking back, I received excellent and patient help (I range between L & XL sizes) when I was at the store and your personnel were sensitive to my price parameters. Best of all, I have stayed dry and comfortable on my daily recreational rides! Steven Thomas Graham, WA”
“I love my Showers Pass rain pants! They're easy on/off (great to be able to put them on without taking shoes off), very waterproof for Pacific Northwest conditions, not overly hot to wear, and seem to dry fast. I'm finally replacing them after 5 years or so, and it looks like the new ones will be just as good as the ones I've been wearing--at least, I hope so!”
“I lucked out and got a super deal. I inadvertently ordered the wrong size and and had no problem with the return. I can't wait to back to add to my biking gear.”
“Great gear for daily bike commute at reasonable prices. Transit jacket kept me dry other than a little condensation through the Northern California storms this winter. Pants took a few tries but settled on the refuge pants which are working well. Friendly helpful service throughout the process.”
“I stumbled across a recommendation for Showers Pass in an online forum while seeking advice on replacing an old sailing jacket and ended up buying the Elements Night Ride jacket for use as an all-around rain jacket. Love it. The quality is top notch and the fit is perfect - close fitting, not baggy but allows full freedom of motion for cycling, hiking, or everyday wear. Highly recommend this product and company!”
“This was my first purchase with Showers Pass and they were excellent to deal with. One of the items I ordered was out of stock and they immediately contacted me, made a suggestion for a comprable item, and quickly got the order shipped out. I am very happy the the products and the customer service that I received.”
“Order process from Canada was outstanding - Cdn $ pricing on website and use of Fedex for delivery. Received order in less than four (business) days.”
“I purchased these pants in Feburary 2025. I wore them, with shorts, while commuting in a downpour for 45 minutes with temps in the upper 30's. The pants kept me dry and warm. I don't think I would wear these in warmer conditions in rain, temps above 60, as they seem to be a warmer rain pant than my previous rain pants were. I was very happy with the fit and the ability to cinch down the pants at the ankles so they did not get caught up in the front chain ring. I'm 6' and a svelt 195lbs and the extra large pants fit me perfect.”
