Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,698 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth transaction from start to finish with online purchase Very professional company with excellent customer service”

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Posted 9 months ago

“Needed this colour for upcoming wedding,more competitive priced than anywhere else.beaitiful sandal as you expect from remonte and so comfortable”

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Posted 9 months ago

“Great price spot on product super delivery many thanks”

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Posted 9 months ago

“Perfect, quick delivery”

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Posted 9 months ago

“Great service. Arrived really quickly. Perfect!”

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Posted 9 months ago

“Love them”

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Posted 9 months ago

“Excellent, quick delivery good price will use again”

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Posted 9 months ago

“Arrived on time. Lovely Hush Puppies at a good price.”

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Posted 9 months ago

“They were very professional and I received exactly what I wanted. Thank you so much.”

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Posted 9 months ago

“I ordered some shoes. The courier delivered them. They are good.”

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Posted 9 months ago

“Easy to order, arrived earlier than expected, product perfect”

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Posted 9 months ago

“Very quick and very reasonable delivery, and fab boots”

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Posted 9 months ago

“Very pleased with the Shuv clogs (just as in the photo online) which arrived packaged well and very speedily.”

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Posted 9 months ago

“Just what I wanted”

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Posted 9 months ago

“Ordered 2 pairs of mens brogues on offer. Arrived well packaged but 1 pair was faulty. Sent them by their returns portal explaining I needed replacement in a week as shoes were for my wedding. This did not happen I had to purchase elsewhere. I requested refund and only part was made I had to request a full refund! Terrible customer service did not believe even with photos that the shoes were faulty due to manufacturing fault. It has taken 3 weeks to sort out. Would not recommend at all. Was made to feel the damage was my fault when it was found to be manufacturing fault! Never again....awful company who have no regard for consumer rights. Update been added by company to revise the review to reflect positive feedback!”

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Posted 9 months ago

“Good quality and so very comfortable”

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Posted 9 months ago

“Service was first class, ordered boots which arrived promptly. Problem was they were a different colour to the ones advertised on website, ones advertised were a cherry brown not light tan so i have returned them and am looking forward to getting my money back, would definitely use shuperb again thogh, good service, cheers Paul”

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Posted 9 months ago

“I ordered a pair of Mud Dog boots that were on sale in January. The service was quick and the boots fit very well. I have been using them to walk my dog and the weather has been challenging they have held up brilliantly, warm dry feet.”

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Posted 9 months ago

“Unfortunately I need to return these boots but there is no return form or return address so could i please have the return form sent to me .”

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Posted 9 months ago

Dear Kate, Thank you for the review and I am sorry to hear this, our very easy returns guide can be found using the link below: https://www.shuperb.co.uk/returns-i5 You are also welcome to call us on 0116 326 0605 and we will be more than happy to talk you through the returns process on the telephone. Kindest regards, Sonal.

Posted 9 months ago

“Bought some Riekers ladies shoes. Excellent price. Delivered very quickly, very pleased.”

Helpful Report

Posted 9 months ago

Shuperb is rated 4.7 based on 17,698 reviews