Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and the sandals I ordered are fabulous”

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Posted 1 year ago

“Easy to order. Delivered exactly on time.”

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Posted 1 year ago

“No problems all good pleased with the shoes and delivery wry quick”

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Posted 1 year ago

“Good quality items, great service.”

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Posted 1 year ago

“Love the sandles just wish that they had fitted. Very narrow unfortunately. Even the size up was too tight.”

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Posted 1 year ago

Hi Jenny, Thank you for the review and I am sorry to hear the pair did not fit as expected, unfortunately, the sizing is what is given by the manufacturer and not set by us. We have since received the return and processed a refund as requested. Please do get in touch if you need any further assistance. Kindest Regards, Sonal.

Posted 1 year ago

“Even though you didn’t have the colour the other ones you sent my wife loves and finds them very comfortable to wear”

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Posted 1 year ago

“Very happy with my purchase. The shoes are stylish and very comfortable. No issues with delivery.”

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Posted 1 year ago

“Size sent in US sizing. Therefore too small , and you charge to return.”

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Posted 1 year ago

Hi Sasha, Thank you for the review and I am sorry to hear the pair did not fit as expected, we are more than happy to exchange them for a different size. Please kindly contact our customer services department and we will be happy to talk you through our very simple exchange process, as we allow one free exchange per order we will cover the cost of any returns postage. We look forward to hearing from you. Kindest Regards, Sonal.

Posted 1 year ago

“Fabulous shoes So comfy Bit of a wait for delivery but can't all be 100%”

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Posted 1 year ago

“Well, this us my first time using Shuperb for FitFlops! Much surprised at speed of delivery. Thank you very much As for the shoes. FitFlop has never been a disappointment. They are actually the only shoes myself and my eldest daughter wear. I totally trust FitFlop!”

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Posted 1 year ago

“Shoes nicer than expected. Service fast and efficient. Will definitely be using Shuperb again. Thank you.”

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Posted 1 year ago

“Original brands at great prices, easy to order, fast delivery”

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Posted 1 year ago

“Great product and fast service.”

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Posted 1 year ago

“I bought these for my husband for a birthday present he said they are great.”

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Posted 1 year ago

“I am very pleased with my purchase of brogue leather shoes, although one is a little tight, but I find that with most shoes, When I am ready I will have no hesitation in ordering from Shuperb again”

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Posted 1 year ago

“Still haven't received my order, spoke to sum1 and heard nothing bk I would love a refund pls”

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Posted 1 year ago

Dear Craig, Thank you for taking the time to share your experience with us, we sincerely apologise for any delay in receiving your order. We are aware of the situation and are currently looking into this with Royal Mail as the order was dispatched and handed to the carrier within one day of it being placed. Rest assured, we will have this resolved for you as soon as possible and I am sincerely sorry for the inconvenience caused here. Kindest Regards, Sonal.

Posted 1 year ago

“Found exactly what I had been looking for, for some time, at a very good price. Ordering was easy and delivery quite quick. Recommended.”

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Posted 1 year ago

“Excellent quality of shoes and acceptable price.”

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Posted 1 year ago

“Prompt delivery, and well packaged, these mud boots appear well made but have only worn a handful of times on the beach so time will tell how well they last They are waterproof and reasonably comfortable. I might add an extra innersole as this is not as 'padded' as my previous muck boots (although these are much cheaper!!). As others have said, they come up a little small so I went up a size.”

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Posted 1 year ago

“Great company received Fitflops promptly and at a good price.”

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Posted 1 year ago

Shuperb is rated 4.7 based on 17,699 reviews