Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic looking boots. Well made. Excellent fit. Absolutely love them. Would like them in metallic blue now. Thank you for a smooth transaction”

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Posted 1 year ago

“Easy to order online. Great discount. Quick well packaged delivery. Fantastic item. Shame you don’t do the blue metallic boots as well. Would have loved to have them too. Thank you for a smooth transaction”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Quick efficient Service , purchase dispatched quickly and tracking very easy also and very pleased with the product”

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Posted 1 year ago

“Really happy with the boots I bought from superb! I got them at a great price and delivered on time. I would highly recommend!”

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Posted 1 year ago

“Excellent product, comfortable and a great quality”

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Posted 1 year ago

“Great to deal with and swift delivery”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“My favourite place to shop shoes 👞. Excellent value and service great customer service.”

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Posted 1 year ago

“The shoes are lovely, unfortunately they are small for my feet I sent a message via your WhatsApp mobile number do far no one has contacted me. I need a return slip/form that was not included in the shoe box. Please sent it to me via email. Thank uo”

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Posted 1 year ago

Dear Gladys, Thank you for the review and I am sorry to hear you are having difficulty returning your order. We have messaged you via WhatsApp and provided full instructions on how to return the order for a refund, please do let us know if you need any further assistance. Kindest regards, Sonal

Posted 1 year ago

“Excellent delivery and price, would definitely shop with shuperb”

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Posted 1 year ago

“Best slippers i ever have had got first pair in 1998 in Lerwick Shetland. Seconded pair online 2012 and this pair now”

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Posted 1 year ago

“Cheapest price for my Sketchers walking boots anywhere! Good communication from Shuperb and delivered quickly.This is my first purchase from Shuperb but won't be my last.”

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Posted 1 year ago

“Arrived promptly. I like the shoes but they are not cotton as described.”

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Posted 1 year ago

“Love the boots!!!”

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Posted 1 year ago

“They are lovely..not worn yet..”

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Posted 1 year ago

“Prompt delivery, item as expected!”

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Posted 1 year ago

“I have not yet received my refund”

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Posted 1 year ago

Dear Kenesha, Thank you for the review, I can confirm the return has been received and we are currently looking into the issue you raised with the pair. We will be sure to contact you with a further update via email shortly and have this fully processed as soon as possible. Kindest regards, Sonal.

Posted 1 year ago

“Unfortunately, these boots did not look like the picture. The leather on the top and at the back of the boot was wrinkled, it looked like they had even already been worn. I hadn't even tried them on and knew straight away I would send them back.”

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Posted 1 year ago

Dear Audrey, Thank you for the review and I am sorry to hear the pair arrived like this, we have been in direct contact with you via email. Please kindly return the pair with the prepaid returns label we have issued, we will be sure to look into the issue raised with the boots when we have them back and sincerest apologies for the inconvenience caused here. Kindest regards, Sonal.

Posted 1 year ago

“Vey happy with the boots and service, would recommended to anyone. Thank you”

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Posted 1 year ago

Shuperb is rated 4.7 based on 17,699 reviews