Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,700 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

Write Your review

Tell us how Shuperb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still awaiting delivery. You have my money.what are you going to do about that?”

Helpful Report

Posted 1 year ago

Dear Euan, Thank you for the review and I am really your order has not arrived, it appears Royal Mail have returned the parcel back to us. As per our telephone call today, I have requested a full refund be processed promptly. Sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 1 year ago

“First class service & first class shoes.”

Helpful Report

Posted 1 year ago

“Excellent service, quick delivery would recommend”

Helpful Report

Posted 1 year ago

“Easy quick purchase and delivery”

Helpful Report

Posted 1 year ago

“Easy order process, kept updated re delivery and delivered in a couple of days. Excellent service”

Helpful Report

Posted 1 year ago

“Very happy with my first order from shuperb. Would definitely use again.”

Helpful Report

Posted 1 year ago

“My boots were as described and arrived promptly.”

Helpful Report

Posted 1 year ago

“Love these boots. Could feel the 'bobbly' soles though, so added foam insoles (sizes are a little bit on the large size) insoles solved both problems and they are now lovely and warm and comfy. Bit difficult to get on as I have thick swollen ankles and there is a seam across the front of the ankle, but it is also elasticated so hopefully will get easier with use.”

Helpful Report

Posted 1 year ago

“Quick delivery and great price.”

Helpful Report

Posted 1 year ago

“The service was excellent. The Rieker shoes l ordered were nice shoes but sadly they were narrow made,so l had to return them.”

Helpful Report

Posted 1 year ago

“Fast delivery Super quality Very comfortable”

Helpful Report

Posted 1 year ago

“Good service and really good prices.”

Helpful Report

Posted 1 year ago

“These are my second pair never had such a comfortable boot so glad I found them again on your website”

Helpful Report

Posted 1 year ago

“Great price and great delivery.”

Helpful Report

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

“Quick delivery, really lovely fit and very comfortable very happy.”

Helpful Report

Posted 1 year ago

“Good value for money I’ve been looking for long boots for years but these certainly meet all expectations”

Helpful Report

Posted 1 year ago

“Simple ordering process, fast delivery with tracking and quality shoes at a competitive price. Thanks”

Helpful Report

Posted 1 year ago

“Not impressed.....”

Helpful Report

Posted 1 year ago

Dear Eileen, Thank you for the review and I can only apologise for the delay in processing your return. I have contacted our finance department and asked them to refund this as a priority, please kindly allow up to 48 hours. Best regards Sonal.

Posted 1 year ago

“All OK. All OK.”

Helpful Report

Posted 1 year ago

Shuperb is rated 4.7 based on 17,700 reviews