Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Good choice of products at competitive prices. Good shipping”

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Posted 2 years ago

“Would have given 5 stars for efficiency to the company but taking 1 star away because, unfortunately, the shoes squeak after a couple of weeks of wear.”

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Posted 2 years ago

“My wife loves them”

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Posted 2 years ago

“Excellent boots and fast delivery.”

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Posted 2 years ago

“Quick despatch but Royal Mail strikes held delivery up. Great comms from the team which was reassuring from a customer point of view. Shoes did not disappoint when they arrived. I would recommend and use Shuperb again. I was lucky to find these trainers as everywhere else sold out.”

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Posted 2 years ago

“Grammarly keeps highlighting 'errors' whilst I'm trying to type and speak as I think fit. Maybe you should ask Grammarly to do the review? The last punctuation mark 'may be incorrect', it said. I disagree, so my review of Grammarly is 0/10.”

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Posted 2 years ago

“Shoes are lovely they must be big made size 2 was far too big for me”

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Posted 2 years ago

“Slippers are lovely. Very disappointed about delivery. Expected them on Friday having paid for next day delivery. Received on Tuesday, with postage not refunded.”

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Posted 2 years ago

Hi Michael, Thank you for your review and I'm very sorry for the delay in receiving your order due to the Royal Mail industrial strikes. We are grateful for your patience and support during these times, sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Fantastic boots, super comfortable and perfect for muddy dog walks although I wear mine rain or shine”

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Posted 2 years ago

“Never received my order, went back to warehouse.?”

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Posted 2 years ago

Dear Linda, Thank you for the review and I am sorry to hear this, DPD returned the parcel to us due to multiple unsuccessful delivery attempts as per the tracking. I have since emailed you, please kindly respond as soon as is convenient, we are more than happy to resend the order to you if you wish. Please accept my apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 2 years ago

“Beautiful and very comfortable boots. Quick delivery. My husband was very happy.”

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Posted 2 years ago

“excellent service very well packed would certainly shop with you again”

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Posted 2 years ago

“I was very pleased with the slippers and so was the person I bought them for! Will certainly use again”

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Posted 2 years ago

“Excellent boots bought for my granddaughter who loves them. Good fit and well made. Very good value. Prompt delivery”

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Posted 2 years ago

“This is the second time I have purchased shoes from Shuperb and I have been very satisfied with the service and quality of goods.”

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Posted 2 years ago

“Excellent boots thank you”

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Posted 2 years ago

“Comfortable and I love them”

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Posted 2 years ago

“Excellent quality product and service”

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Posted 2 years ago

“Excellent purchase and price service was second to none will be purchasing more in the near future .”

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Posted 2 years ago

“Great quality, comfortable sole for a 4-y old girl. Fan design with lights and unicorns. Easy for a toddler to take off, might need a bit of a help with putting them on as velcro is really strong, but this means it will stay on even if running or jumping. Our daughter loves them lots and they also keep her feet warm when outside because of their thick sole. We got them on sale, too, which was a bonus.”

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Posted 2 years ago

Shuperb is rated 4.7 based on 17,699 reviews