Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good slippers, reasonable price.”

Helpful Report

Posted 1 year ago

“Excellent service was kept informed from start to finish”

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Posted 1 year ago

“Great service, great item. Very happy with my purchase.”

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Posted 1 year ago

“Purchased some Gabor sandals for my wife in tan as she already has the same in black and the half sizes are a bonus! Ordered easily, kept up to date with delivery and luckily in the sale too, arrived quickly, good quality and price! Very happy with the service”

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Posted 1 year ago

“Great shoes,good value and prompt delivery.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I ordered two pairs of gumbies for my husband and myself. Really fast delivery with great communication from Shuperb on arrival time. The gumbies are fabulous, and at a very reasonable price in comparison to other stores. Would recommend this company 100%.”

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Posted 1 year ago

“Excellent. My FitFlops were much cheaper than on other sites. They arrived very quickly, fit well and I love them! Would definitely purchase again from Shuperb.”

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Posted 1 year ago

“Shoes looked good and are comfortable, however I ordered navy blue and was sent black. Fortunately my boyfriend didn’t mind so has kept them rather than faff around exchanging them”

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Posted 1 year ago

Dear Jane, Thank you for the review and firstly let me sincerely apologise for the experience you have had with your purchase. I have looked into the order and we only stock this style in Navy Blue, If we have sent you an incorrect item, please kindly contact our customer services team via email and we will be more than happy to look into this further. We look forward to hearing from you and once again please accept my sincerest apologies for the inconvenience caused here. Kindest regards, Sonal.

Posted 1 year ago

“Excellent choice and ease of ordering . Prompt response when I had a query like the option of ordering a £1 pre paid label . But not needed !”

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Posted 1 year ago

“Comfy but very slippery , so wouldn't be safe if a bit unsteady on feet”

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Posted 1 year ago

“Shoes was ordered for a wedding day Never arrived still no refund”

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Posted 1 year ago

Dear Stephen, Thank you for the review and I am sorry to hear this, Royal Mail did attempt to deliver the parcel but when the order was placed on the website, your delivery address was incomplete. They have since returned the parcel to us on a return to sender and we have issued a full refund, I do apologise for the inconvenience this may have caused you. Kindest regards, Sonal.

Posted 1 year ago

“Very quick delivery, great value and I love the Flip Flops, great fit and so comfy”

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Posted 1 year ago

“Excellent service. Everything arrived very quickly. My husband kept one pair of shoes which was purchased for a wedding. Very smart and good quality. Fingers crossed the two pairs returned will run just as smoothly.”

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Posted 1 year ago

“Very quick delivery. Excellent service.”

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Posted 1 year ago

“Haven’t received my order yet. The email says they have delivered but does not say where.”

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Posted 1 year ago

Hi John, Thank you for your review and I'm very sorry for the delay in receiving your order, the tracking has since updated to show the parcel was delivered on 21/08/23, a day earlier than the estimated delivery date of 22/08/23, I do hope you now have your order. Please do get in touch if you need any further assistance and sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 1 year ago

“Excellent price and service”

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Posted 1 year ago

“My wife loves her shoes and at a good price to what's not to like”

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Posted 1 year ago

“So comfy and love the colour great for feet when swell in summer as can be altered 10/10”

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Posted 1 year ago

“Very good. Quick acknowledgement and very quick delivery. Thank you.”

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Posted 1 year ago

Shuperb is rated 4.7 based on 17,699 reviews