Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and well packaged, but not very discrete as a Christmas present. Great product, you really can’t go wrong with Joules boots.”

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Posted 2 years ago

“Great service love love love my boots great to see fashionable boots in larger sizes well done bring on more for me to buy”

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Posted 2 years ago

“Fast delivery , quality beautifully made shoes my husband absolutely loves them especially the red laces 🙂Thank you”

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Posted 2 years ago

“The last pair were worn every day for a year and are getting tatty. Look forward to trying this new pair out”

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Posted 2 years ago

“Easy to order, good selection of shoes etc. delivered really quickly thank you.”

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Posted 2 years ago

“Quick and easy to order and speedy delivery, which is brilliant! My pet rat chewed through and completely runined these exact shoes. I needed to replace them very quickly before my husband noticed. So quick delivery was fantastic. They're are beautifully made shoes, just not rat proof.”

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Posted 2 years ago

“In view of announced Royal mail strikes was disappointed that you used them for delivery. The slippers ended up sitting in a mail hub for nearly 2 weeks and were only just delivered in time for me to deliver as a Christmas gift”

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Posted 2 years ago

Hi, Thank you for your review and I'm very sorry for the delay in receiving your order, I am pleased to hear it arrived in time to be gifted for Christmas. We are grateful for your patience and support during these times, sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“I like soft but this shoes is weighty and hard. I can’t walk properly. And this shoes put on and put off to do difficult for me.”

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Posted 2 years ago

Dear Customer, Thank you for your review and I am sorry the pair are heavier than expected, this is an occupational/safety boot which is why they may be heavier than just a normal pair. You are more than welcome to return the item for a refund, provided it is in its original packaging and is unworn if you are not entirely satisfied with the purchase. Apologies for the inconvenience caused. Best regards, Sonal.

Posted 2 years ago

“Good product. Very comfortable, waterproof boots. I wear them every day and I'm very pleased with them. The order was delivered quickly without any problems. Price very reasonable.”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“A present for my daughter she loves them”

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Posted 2 years ago

“My grandson loved them”

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Posted 2 years ago

“Smooth transaction. Love the boots.”

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Posted 2 years ago

“I got exactly the shoes I wanted quickly with no fuss”

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Posted 2 years ago

“Great boots so comfy even ordered another pair in a different colour and then had to order some for my mum nice boots. Great service and fast delivery 🚚”

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Posted 2 years ago

“Great communication, good price and quick delivery”

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Posted 2 years ago

“Black Ecco leather trainer-styled shoes are exactly as advertised and with a good discount. I like Ecco shoes and these are up to spec.”

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Posted 2 years ago

“I still haven’t received my order”

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Posted 2 years ago

Hi Sylvia, Thank you for the review and I am sorry you do not have your order yet, I have looked into this with Royal Mail and due to the length of time, I would expect this is now lost in transit as no redelivery has been attempted. We are currently investigating this with Royal Mail and will provide you with a further update as soon as we hear back from them. I am sincerely sorry for the inconvenience caused here. Kindest Regards, Sonal.

Posted 2 years ago

“Absolutely brilliant purchase, so comfortable and very stylish”

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Posted 2 years ago

“Quick delivery. Goods as described on the site.”

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Posted 2 years ago

Shuperb is rated 4.7 based on 17,699 reviews