Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I wanted. Cosy and warm.”

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Posted 1 year ago

“Good delivery, boots are great, price very good for real patent leather.”

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Posted 1 year ago

“Great quality and just what I was looking for and very comfortable . I found I needed a smaller size as generous fitting . Fast and efficient delivery .”

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Posted 1 year ago

“Very comfortable boots excellent for winter and dressy for waring with jeans.”

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Posted 1 year ago

“Fast and efficient, a great seller to deal with, and the boots are lovely! Thank you.”

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Posted 1 year ago

“I absolutely love these boots, they are true to the picture, and,fit perfectly, and, so comfortable. Very Happy.”

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Posted 1 year ago

“Great service and absolutely love my boots”

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Posted 1 year ago

“Cheaper then anywhere else online fast delivery”

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Posted 1 year ago

“Loved the shoes and delivery was quick”

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Posted 1 year ago

“Great fit very comfy! Wonderful service,very pleased with order. Will shop again from Shuperb.”

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Posted 1 year ago

“the product was exactly what I was looking for.” “I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item.” “I was very impressed with the quality of the product I received. Very happy with the delivery 5 stars all the way 👍”

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Posted 1 year ago

“The shoe it’s self was of good quality lovely and soft was wide and comfy to wear but sadly just a bit to high up on the ankle and as I need lower shoes because I have very bad arthritis in my ankles and feet I had to return looking for more soft shoes but they all seem to be out of stock but will keep looking”

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Posted 1 year ago

“My experience Superb. 😀”

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Posted 1 year ago

“Great service. Fast delivery”

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Posted 1 year ago

“Excellent service.Product arrived very quickly.Managed to get product at good sale price.”

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Posted 1 year ago

“Lovely boots, quick delivery. Lace front means they are adjustable. Sadly not adjustable enough to cope with a calf over 40cm. The returns process was also very easy.”

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Posted 1 year ago

“good service & quality product”

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Posted 1 year ago

“Great service and product arrived very quickly, can’t fault it.”

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Posted 1 year ago

“Very poor quality leather and inconsistent sizing. And complete ignorance from the customer service team- no response or even an acknowledgment of my attempt t try to address these- either by sending a brand new pair with no scratches that were not returned a number of times- the box is by now half broken or having at least offer to be allowed to return it free of charge for the full refund including the postage I paid for delivery. Shambolic!”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for the review and I am sorry to hear this, if I may, we are currently liaising with you directly via email to get this resolved. You have left this review before really giving us the opportunity to look into this for you, we have responded to your messages and emails within the 24 hour period, we aim to answer all queries in this time frame. We will be happy to issue a prepaid returns label and cover the cost of the returns postage, please kindly respond to our email with the additional information requested so we can get this resolved for you. I am sorry for any inconvenience caused. Kindest regards, Sonal.

Posted 1 year ago

“Site was easy to navigate, payment straightforward and delivery was quick.”

Helpful Report

Posted 1 year ago

Shuperb is rated 4.7 based on 17,699 reviews