Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Mud dog boots were terrible quality- no grip to the sole in muddy conditions and so thin you could feel every bump on the path.”

Helpful Report

Posted 1 year ago

“These petit boots are Fabulous !Almost exactly the same exterior pattern colour design but with 100% same comfort on the inside , I was going to buy two pairs of these fabulous petit boots for my wife but she said no ! It’s taken me ten years to wear these down . You don’t argue with a woman that’s totally satisfied .”

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Posted 1 year ago

“Was not happy with delivery service. Shoes were not despatched as promised. Delivery was very late. I had to return the item as I bought them quicker from another website for same price.”

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Posted 1 year ago

Hi Maira, Thank you for the review and I do apologise for any delay in receiving your order. We always aim to have orders dispatched within 24-48 hours of an order being placed. In exceptional circumstances whereby we are ordering a specific pair/size in, it can take longer. Please accept my sincerest apologies for any inconvenience caused here. Kindest Regards, Sonal

Posted 1 year ago

“Easy online sight. Quick delivery”

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Posted 1 year ago

“Excellent service On time and good price”

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Posted 1 year ago

“Lovely boots arrived promptly just what I wanted for a wedding in Georgia”

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Posted 1 year ago

“I had never heard of this website so with a little trepidation I ordered a pair of trainers for my Grandson in size 8. I was so very pleased with the speed in which they arrived. The sizing was perfect and very true to the picture as advertised I am over the moon with this purchase and his Mummy and Daddy love them as much as me. Will be buying again from this site for sure.”

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Posted 1 year ago

“They are beautiful znd elegant but the size isn't right It was for my mum My mums a size 5 but takes one size up So I get 6 in cosy slippers But in these I got 7 Which was still small The feet wasn't going in full”

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Posted 1 year ago

“I won't be ordering of uses again the customer service and the help is rubbish”

Helpful Report

Posted 1 year ago

Hi Daniel, Thank you for the review and I am sorry for the experience you had. Royal Mail unfortunately left the parcel on your doorstep and as per our correspondence, you informed us the parcel was missing when you came home. We did look into this with the carrier and have since issued a full refund. Once again, I am sorry for the trouble you had with delivery. Kindest Regards, Sonal.

Posted 1 year ago

“Excellent price, boots are a super fit”

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Posted 1 year ago

“I bought these in a size 5 and they are a perfect fit, and super comfy. Perfectly rain proof and of really good quality. I did have to buy a sheepskin insert - as with most wellies they were cold. Having done so they’re really great and I would highly recommend them more especially at this very reasonable price. The colour is also perfect!”

Shuperb 5 star review on 3rd February 2023

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Posted 1 year ago

“Great shoes but the colour was not as expected but I kept then as comfortable”

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Posted 2 years ago

“My new boots are so so comfortable and I wore them none stop for four days in Belfast. Wish I’d bought them earlier.”

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Posted 2 years ago

“Very good service. Easy to order. Reviews helpful. Cheap return order label.”

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Posted 2 years ago

“Easy to shop and quick to deliver”

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Posted 2 years ago

“Very good for the price good fit thanks”

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Posted 2 years ago

“Super quick service.Boots are great quality so comfy just a perfect fit”

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Posted 2 years ago

“Prefect beautifully made coat .”

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Posted 2 years ago

“Found just what I wanted (a Skechers trainer that seemed hard to find elsewhere) and the ordering was easy and delivery swift. And they were reduced.”

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Posted 2 years ago

“I love my rain jacket and rain boots. They are made of very high quality.”

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Posted 2 years ago

Shuperb is rated 4.7 based on 17,699 reviews