Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

Write Your review

Tell us how Shuperb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of brands on their website and the speed of my delivery was excellent.”

Helpful Report

Posted 1 year ago

“my second pair of boots ( brown chelsea boots are diferent colours one lighter than the other so not really pleased with them,but the other two pairs that i bought were good.would have been 5 stars”

Helpful Report

Posted 1 year ago

Dear David, Thank you for the review and I am sorry to hear this has happened to your pair, we will be more than happy to look into this for you. Please can you kindly contact our Customer Services department via email or telephone so we can rectify this for you. Sincerest apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 1 year ago

“Very Good”

Helpful Report

Posted 1 year ago

“Great price and speedy delivery”

Helpful Report

Posted 1 year ago

“Good quality footwear at a good price. Quite broad fitting so if you have narrow feet you should take advantage of the £1 return label at time of ordering. I now have 3 pairs of boots from Shuperb so as you might guess, I would recommend them.”

Helpful Report

Posted 1 year ago

“Excellent prices Prompt delivery”

Helpful Report

Posted 1 year ago

“Great shoes, great company to deal with, making the shopping experience online really easy.”

Helpful Report

Posted 1 year ago

“Very pleased with Shuperb. Items arrived well packed & on time. Very happy with items & ordered more items from them.”

Helpful Report

Posted 1 year ago

“Really nice shoes”

Helpful Report

Posted 1 year ago

“Disappointing that you charge for returns”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for the review and I am sorry to hear this, at present, we do not offer free returns, this is something we continue to monitor and hope to implement in the future. To counteract this, we offer every customer the option to buy a prepaid returns label for £1 extra & we cover the rest of the returns postage. We also allow one free exchange per order, should you need a different size. Please do contact us directly if you need any assistance and sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 1 year ago

“Fantastic quality.”

Helpful Report

Posted 1 year ago

“Prompt and efficient service. Thanks”

Helpful Report

Posted 1 year ago

“Great shoes 👍”

Helpful Report

Posted 1 year ago

“Really pleased with my slippers, great price and customer service from this shop thank you”

Helpful Report

Posted 1 year ago

“The shoes I purchased were just as shown and at a very goof price. Delivered on time.”

Helpful Report

Posted 1 year ago

“Very good product.”

Helpful Report

Posted 1 year ago

“First timebuyer on Shuperb but wont be the last as order came prompt. Sandals were as described and very comfortable, definitely worth a look 👌”

Helpful Report

Posted 1 year ago

“Ordering went well and delivered without problem”

Helpful Report

Posted 1 year ago

“Good value especially on new ranges”

Helpful Report

Posted 1 year ago

“i love my shoes the service is amaizng defo ordering again from here! fits perfectly i’m very happy i found this compnay”

Shuperb 5 star review on 27th April 2023

Helpful Report

Posted 1 year ago

Shuperb is rated 4.7 based on 17,699 reviews