Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,698 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality, easy to order”

Helpful Report

Posted 9 months ago

“Excellent service and just what I wanted I’ve ordered twice for the same boots”

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Posted 9 months ago

“Really pleased with my MARLEY Leather Ballerina Shoes in Gold. The are comfortable, stylish and will be so useful for both smart and casual dressing.”

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Posted 9 months ago

“Excellent quality and service.”

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Posted 9 months ago

“I had never used Shuperb website before but after reading the reviews decided to go for it. So glad I did as I bought Gracie Fitflops for a great price. Delivery was super quick and I was kept up to date with delivery details. Fitflops arrived in perfect condition and well packaged. I will certainly be returning for future purchases. Thank you!”

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Posted 9 months ago

“Exactly as described, delivered on time. No problems at all.”

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Posted 9 months ago

“Ive never had a problem with shoes. Having said this these shoes arrived promptly and l could not get my foot in them at all. Returned them within an hour of receipt. Still waiting for a refund.”

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Posted 9 months ago

“Over the moon with my purchase and the delivery.”

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Posted 9 months ago

“Incorrect product arrived. Had to send 3 sets of photos over several days to prove it. No answer as to when I will receive the refund once they receive the returned pair. Won't buy from here again.”

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Posted 9 months ago

Dear Customer, Thank you for the review and I am sorry to hear of the issue with your order. We did request images but not by way of proof, it was more because we wanted to look into this with supplier to find out why the design on the pair had been changed slightly. We have since received the return as per the prepaid returns label issued and processed a full refund. I am sincerely sorry for the inconvenience this may have caused. Kindest regards, Sonal.

Posted 8 months ago

“Shoes arrived in good time and fit well”

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Posted 9 months ago

“I am very satisfied with my shopping at Shuperb. It was businesslike, straightforward and simple”

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Posted 9 months ago

“Excellent company, efficient and kept me informed every step of the way. Shoes were perfect and exactly as advertised, thoroughly recommend this company.”

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Posted 9 months ago

“The shoes are lovely came very quick, fit very well just the right size.”

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Posted 9 months ago

“Lovely slippers good delivery”

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Posted 9 months ago

“Arrived quickly lovely shoes great service thank you”

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Posted 9 months ago

“Very prompt delivery.”

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Posted 9 months ago

“Brilliant price .. quick delivery ...so comfortable and definitely would buy again”

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Posted 9 months ago

“I would like to contact the exchange department but nobody will send me the correct telephone number or email address”

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Posted 9 months ago

Dear Customer, Thank you for the review and I am sorry to hear this, we have no other communication from yourself but our very easy returns/exchange guide can be found using the link below: https://www.shuperb.co.uk/returns-i5 You are also welcome to call us on 0116 326 0605 and we will be more than happy to talk you through the exchange process on the telephone. Kindest regards, Sonal.

Posted 9 months ago

“Great choices and prices at Shuperb. I had to rerun my shoes as the slip on didn’t hold my heel well.”

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Posted 9 months ago

“Amazing Skechers trainers. Yet to use them but the buying experience was simple and quick I will use again if I need to. Thanks Shuperb!”

Helpful Report

Posted 9 months ago

Shuperb is rated 4.7 based on 17,698 reviews