Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good first experience ordering from this company”

Helpful Report

Posted 1 year ago

“Lovely website and quick delivery”

Shuperb 5 star review on 8th October 2023

Helpful Report

Posted 1 year ago

“Good price and delivery. The box was a little damaged which could be a problem if sending back.”

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Posted 1 year ago

“Absolutely lovely fitflop shoes, my first time using Shuperb but will not be my last. Arrived within a few days, good tracking information etc. very satisfied customer.”

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Posted 1 year ago

“Wrong item sent”

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Posted 1 year ago

Dear Laura, Thank you for the review and I am sorry to hear this, we have issued you with a prepaid returns label via email so the order can be returned. We will be sure to rectify this when we have the pair back and send you the replacement. Please accept my apologies for the inconvenience caused here. Kindest regards, Sonal.

Posted 1 year ago

“I need to exchange them, but. Any find the easy return label!”

Helpful Report

Posted 1 year ago

Hi Karen, Thank you for the review, you are welcome to return these for an exchange. Please can you return them in the original packaging with the paperwork enclosed inside the parcel, you can mark exchange/size on there. You can either return them with the returns label from the link below. https://www.shuperb.co.uk/returns-i5 As you are returning the pair(s) for an exchange, we will cover the cost of the return as we allow one free exchange per order and please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 1 year ago

“Bought for my brother, who loves SHUPERB BOOTS”

Helpful Report

Posted 1 year ago

“Thank you - the shoes looked perfect, but they were a little too tight over the toes, so I have returned them with the £1 return label. I am very sorry - Rieker shoes normally fit like a glove - and I have several pairs.”

Helpful Report

Posted 1 year ago

“Very comfortable shoes. I wore them all day and evening without any discomfort. They are described as leather but the sticker on the sole says "upper - other". However, such a great price and look really good.”

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Posted 1 year ago

“Excellent.”

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Posted 1 year ago

“Best price I could find for crocs,delivery came quicker than expected,would use this website again”

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Posted 1 year ago

“Super easy to order, super fast delivery.”

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Posted 1 year ago

“Will write my review once I get my refund as I sent boots back as they were too small.”

Helpful Report

Posted 1 year ago

“Very pleased with the boots. They look smart and are very comfirtable”

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Posted 1 year ago

“I ordered the boots and they are fabulous and very cosy fur inside”

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Posted 1 year ago

“OK !!!”

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Posted 1 year ago

“I was very pleased with my order of Skechers trainers. Very quick service.”

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Posted 1 year ago

“Quick delivery and great price, what’s not to like?”

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Posted 1 year ago

“Good fast service”

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Posted 1 year ago

“Excellent service; smooth transaction and speedy delivery.”

Helpful Report

Posted 1 year ago

Shuperb is rated 4.7 based on 17,699 reviews