Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,700 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these fly shoes - the fit is great and the style fabulous”

Helpful Report

Posted 2 years ago

“Superb offers a great selection of footwear to suit different styles, width fittings and price ranges. Ordering is easy and delivery is quick. This is the second time I have ordered from them and I have been pleased with all my purchases.”

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Posted 2 years ago

“Very good service. Quick response to my query, too.”

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Posted 2 years ago

“Good communication, prompt delivery, great service overall.”

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Posted 2 years ago

“Order placed/paid for 25 Nov 2022 and to date no shoes have arrived! Hugely unimpressed with service and will not place any future orders with this company.”

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Posted 2 years ago

Hi Susan, Thanks for your review and I'm very sorry you have not received your order yet, it seems due to the recent Royal Mail strikes, orders are taking longer than expected to arrive. We kindly ask to allow a little longer for your order to arrive and are grateful for your patience during these times. Sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Great comfy shoes and fast delivery. Thank you!”

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Posted 2 years ago

“Not forme,but for the wife at Xmas, but she tried them on and how very comfortable they were.”

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Posted 2 years ago

“Very good service great boots😊”

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Posted 2 years ago

“I liked very much Thanks 😊 🫂 🙏”

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Posted 2 years ago

“Lovely boots but took a week to arrive & I'd paid £3.99 for express next day delivery so I'm not happy with delivery.”

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Posted 2 years ago

Hi Jayne, Thanks for your review and I'm very sorry for the delay in receiving your order, it seems due to the recent Royal Mail strikes, orders are taking longer than expected to arrive. We are dispatching orders promptly and I can only sincerely apologise for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Order size 42 came in size 42 written but was too big in size it was definitely not the exact size written”

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Posted 2 years ago

“Slippers arrived safely, just what I ordered, shuperb kept me informed of order status. Great service.”

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Posted 2 years ago

“I have not received order so I'm sorry I cannot write a review . I would appreciate a reply to my message enquiring as to where it is”

Helpful Report

Posted 2 years ago

Hi Debra, Thanks for your review and I'm very sorry you have not received your order yet, it seems due to the recent Royal Mail strikes, orders are taking longer than expected to arrive. We kindly ask to allow a little longer for your order to arrive, the tracking will update as the parcel moves through the network and we are grateful for your patience during these times. Sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Great boots”

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Posted 2 years ago

“Order not yet received. Please investigate.”

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Posted 2 years ago

Hi Peter, Thanks for your review and I'm very sorry you have not received your order yet, it seems due to the recent Royal Mail strikes, orders are taking longer than expected to arrive. We kindly ask to allow a little longer for your order to arrive and are grateful for your patience during these times. Sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Amazing 🤩”

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Posted 2 years ago

“Not even received my order yet and getting asked to review the item”

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Posted 2 years ago

Hi Ellie, Thanks for your review and I'm very sorry you have not received your order yet, it seems due to the recent Royal Mail strikes, orders are taking longer than expected to arrive. We kindly ask to allow a little longer for your order to arrive and are grateful for your patience during these times. Sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“The sandals were as described and a fair price for Birkenstock. They were true to size. Reasonably quick although I would check anything I buy now to see who the carriers are. Royal Mail is disappointing.”

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Posted 2 years ago

“Great service thanks”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

Shuperb is rated 4.7 based on 17,700 reviews