Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sandals are wonderful. So easy to order from you, will definitely use you again.”

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Posted 1 year ago

“Lovely Gabor sandals stylish and comfortable Great customer service would recommend”

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Posted 1 year ago

“The slippers are not wide fit they are closer to standard. Saved the bag they came in but no returns label on it or in it. Will go online to find where to return the slippers.”

Helpful Report

Posted 1 year ago

Dear Anna, Thank you for the review and I am sorry to hear the pair is not as wide as expected, they are specified as being a wide-fitting style by the manufacturer and advertised as such. We do offer a 30-day returns period if you are not completely satisfied with your purchase and you are welcome to return any unworn item for a refund, please kindly see the link below to our very easy returns guide: https://www.shuperb.co.uk/returns-i5 Please do let us know if you need any further assistance and apologies for the inconvenience caused. Kindest regards, Sonal.

Posted 1 year ago

“Well-made slippers and the quality of the materials seemed good. Unfortunately the material is not cut high enough on the arch of the instep which means that the slippers are difficult to keep on the feet. The feet keep sliding out of them. Will not be wearing them and have popped them in the bag for the charity shop.”

Helpful Report

Posted 1 year ago

Dear Roger, Thank you for the review and I am sorry to hear the pair did not fit as expected, all brands and styles can vary with their fit but thank you kindly for your invaluable product feedback. We do offer a 30-day returns period if you are not completely satisfied with your purchase and you are welcome to return any unworn item for a refund. Please do let us know if you need any further assistance and apologies for the inconvenience caused. Kindest regards, Sonal.

Posted 1 year ago

“Fast delivery, lovely comfy, but stylish sandals. A1”

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Posted 1 year ago

“Pleased with my clogs.”

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Posted 1 year ago

“Good service and communication”

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Posted 1 year ago

“Great lightweight comfortable shoes, and speedy delivery.”

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Posted 1 year ago

“Quick delivery. Lovely shoes. Would recommend!”

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Posted 1 year ago

“Quick delivery, great product. Really happy. Would order from you again”

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Posted 1 year ago

“Really fast service . Super quality shoes . Love them”

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Posted 1 year ago

“Good pair of shoes. I've already had a pair (in another colour); so was confident buying them online - also, no shoe shops left in my area (West Wales).”

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Posted 1 year ago

“Quick delivery and good communication. Shoes were well packed, very happy with quality”

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Posted 1 year ago

“Good price...fast delivery..packed well.”

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Posted 1 year ago

“Items arrived OK. They haven't been completely unpacked as they are a present. Did not receive the returns label I paid for , just in case. Have now received a returns label thank you very much”

Helpful Report

Posted 1 year ago

Dear Irene, Thank you for the review and I am sorry to hear the prepaid returns label was not enclosed inside the parcel, I have sent you a direct email and attached a label you may use should you need to return the pair. Please do let us know if you need any further assistance and I am sorry for the inconvenience caused. Kindest regards, Sonal.

Posted 1 year ago

“First class service. 2nd pair that I purchased for a relative . .”

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Posted 1 year ago

“Great trainers and service”

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Posted 1 year ago

“The shoes I ordered were in great condition, matched the photo and arrived quickly”

Shuperb 5 star review on 6th September 2023

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Posted 1 year ago

“Shoes were just as advertised and fitted perfectly”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Shuperb is rated 4.7 based on 17,699 reviews