Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,698 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick delivery”

Helpful Report

Posted 10 months ago

“Good quality pair of boots easy to order and arrived following day as promised. Would use again”

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Posted 10 months ago

“The boots are fantastic, very comfortable and fit great. I received them on time and in perfect condition.”

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Posted 10 months ago

“Delighted with my Gabor sandals at a reduced price. (Bought through Amazon Prime). Thank you so much, did nt think these sandals were available, I ve had my old pair for years and years, so comfortable.”

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Posted 10 months ago

“Quality purchase which arrived promptly”

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Posted 10 months ago

“Shoes turned out to be too big so I need to exchange them but the process of exchange/refund is a rip off and not as per standard online shop policies. Read up before you buy from them”

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Posted 10 months ago

Dear Customer Thank you for the review and I am sorry for any misunderstanding here. We do offer one free exchange per order and we will cover the cost of the returns postage as specified on our website. I have sent you a detailed email response on how you can exchange items(s) with a link for a prepaid returns label and my contact number should you need any further advice. Best Wishes, Sonal.

Posted 10 months ago

“Order promptly dispatched and as per pics. Updates of progress throughout - would order again!”

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Posted 10 months ago

“Returned my boots received confirmation on 12th January today is 7th February still no refund.. when contacted should be with you soon 26 days and counting .. far too long”

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Posted 10 months ago

Dear Customer, Thank you for the review and I am sorry for any delay in processing your refund, we will always endeavour to process your refund as quickly as possible. In exceptional circumstances, refunds can take slightly longer but this has now been refunded for you. We thank you for your patience and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 10 months ago

“Lovely trainers, fit is perfect! Quick delivery too!”

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Posted 10 months ago

“Excellent value for money paid. They look far more expensive than what was paid for them. Delivery was quick. Very, very happy customer and without a doubt will place further orders”

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Posted 10 months ago

“Have you refunded my return please”

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Posted 10 months ago

“Ordered a lovely pair of sandals for my granddaughter which didn’t fit so had to return them. Despite them confirming they received my return on 16.1.24 still not received my refund just fobbed off every time I contact them. Won’t use them again.”

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Posted 10 months ago

“These boots are beautiful, very Good quality and an amazing bargain price. Unfortunately I have had to return that as the fit wasn't right for me.”

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Posted 10 months ago

“Fantastic service and great prices”

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Posted 10 months ago

“Prompt delivey”

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Posted 10 months ago

“Excellent service combined with best price.”

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Posted 10 months ago

“Thanks,i like it.”

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Posted 10 months ago

“Really happy with the service from Shuperb and the quality of the boots received. I have bought a few pairs from them and had to return one with no problems and speedy refund.”

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Posted 10 months ago

“Great prices, fast delivery. Love my new trainers.”

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Posted 10 months ago

“Great tracked delivery and the hot water bottle feels to be good quality.”

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Posted 10 months ago

Shuperb is rated 4.7 based on 17,698 reviews