Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my boots roughly when expected. Thank you Shuperb.”

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Posted 2 years ago

“Shoes not arrived and no dispatch email either after ordering 8 days prior. Messaged them over FB, didnt receive any communication back, other than the usual automated reaponse. Following day received email from Royal Mail advising parcel received. Coincidence that RM received parcel day after I queried ETA for delivery/tracking number. Shoes received 3 days later. Good price though so happy with purchase, 3 stars due to slow dispatch”

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Posted 2 years ago

“Great boots very comfortable”

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Posted 2 years ago

“Product long time coming buy satisfied when it did arrive”

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Posted 2 years ago

“I had a great experience with Shuperb. Great price, great communication throughout. Items delivered quickly. I’d be happy to recommend Shuperb to others.”

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Posted 2 years ago

“Can't fault Superb. Arrived a little late due to postal strike otherwise very good.”

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Posted 2 years ago

“Absolutely love my waterproof jacket. Exactly as the photo showed and arrived quicker than expected even with the Royal Mail disruption!”

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Posted 2 years ago

“Great service Happy with the purchase and time frame for delivery, would use again thank you.”

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Posted 2 years ago

“Boots very comfortable and I love the style perfect for any outfit”

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Posted 2 years ago

“good value. soft and comfortable. A tiny bit tight for a 10 but I can get into them;)”

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Posted 2 years ago

“Haven’t had my order”

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Posted 2 years ago

Hi Deborah, Thank you for your review and I'm very sorry you have not received your order yet, I can confirm this has been dispatched. It seems due to the recent Royal Mail strikes, orders are taking longer than expected to arrive, we kindly ask to allow a little longer for your order to arrive and are grateful for your patience during these times. Sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Very quick delivery. Superb boots, excellent fit. One highly delighted customer.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Great service. Unfortunately the boots are too big and I have to return them, but if the returns service is as good as the ordering and customer service were when I had a query, I'll be happy!”

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Posted 2 years ago

“I think you should wait for a review for me to receive the goods”

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Posted 2 years ago

Hi Arthur, Thank you for your review and I'm very sorry you have not received your order yet, I can confirm this has been dispatched. It seems due to the recent Royal Mail strikes, orders are taking longer than expected to arrive, we kindly ask you to allow a little longer for your order to arrive and are grateful for your patience during these times. Sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Just like to say thankyou”

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Posted 2 years ago

“Great price, happy with website and company. Boots received in good order and time.”

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Posted 2 years ago

“Needed slip-ons for wear after hip operation. These are ideal. Light and comfortable”

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Posted 2 years ago

“I cannot fault Shuperb’s customer service. They understood and helped me with my questions. Delivery and packaging brilliant and £1 return label excellent value. And very happy with my Skechers trainers and really good value. Thank you”

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Posted 2 years ago

“Haven't received any emails from you yet. Or Haven't received my parcel”

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Posted 2 years ago

Hi Susan, Thank you for your review and I'm very sorry you have not received your order yet, I can confirm this has been dispatched, we did email you the tracking reference upon dispatch. If for any reason you have not received this, please contact our customer services department and we will be happy to provide this. It seems due to the recent Royal Mail strikes, orders are taking longer than expected to arrive, we kindly ask to allow a little longer for your order to arrive and are grateful for your patience during these times. Sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

Shuperb is rated 4.7 based on 17,699 reviews