Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my shoes late October fit really well first bad downfall of rain today I got caught in they leak really bad both shoes at the toes”

Helpful Report

Posted 1 year ago

Dear Caroline, Thank you for the review and I am sorry to hear this has happened to your pair, we will be more than happy to look into this for you. Please can you kindly contact our Customer Services department via email and we will be more than happy to investigate the matter? Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 1 year ago

“Fast, excellent service. Shoes arrived safely and are absolutely superb. Will definitely use this company again.”

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Posted 1 year ago

“I still haven’t received my boots. The first pair were returned because they were faulty and I have not received a replacement but I’ve now been chased for two reviews!!”

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Posted 1 year ago

“Excellent shoes and good quality”

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Posted 1 year ago

“Ordered with no problems kept updated and received when they said excellent service Will use again”

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Posted 1 year ago

“Beautiful boot slippers . Bought as a gift for my sister who loves them. They look good , feel good and a fabulous price.”

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Posted 1 year ago

“The service was very good, the item that I ordered arrived quickly.”

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Posted 1 year ago

“Great looking boots good quality and so comfy”

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Posted 1 year ago

“Fleece crocs - I hate to say it, but sooo lightweight and cosy! Superb delivered quickly and efficiently.”

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Posted 1 year ago

“Very quick delivery. Boots are beautiful”

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Posted 1 year ago

“V good quality abd delivery”

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Posted 1 year ago

“Great work boots”

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Posted 1 year ago

“Quick speed delivery”

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Posted 1 year ago

“Bought a pair of boots….. arrived quickly, great value, great quality…….I had a size issue, but they more than happy to swap for smaller size……. I’m happy”

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Posted 1 year ago

“Good price and quick delivery boots are THE comfiest boots ever! Quality is good so far and I hope that they last a while as other reviews say they fall apart! Ask me again in 6 months!”

Helpful Report

Posted 1 year ago

“Excellent service, my boots came very quickly and I’m very happy with them.”

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Posted 1 year ago

“Great service. Really pleased with the lovely boots.”

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Posted 1 year ago

“Great boots. My husband is very pleased with them. He says they are so comfortable and well made. Thank you.”

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Posted 1 year ago

“Great crocs - really comfortable”

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Posted 1 year ago

“I am still yet to receive my shoes ?!”

Helpful Report

Posted 1 year ago

Dear Claire, Thank you for the review and I am sorry to hear this, I have looked into this with Royal Mail who attempted to deliver the parcel on 03/11/23 but no one was available. I have rearranged redelivery on your behalf and they will now attempt to delivery your order on 20/11/23, confirmation of this booking has been sent to your email address. Please do let us know if you need anything else and apologies for the inconvenience caused. Kindest regards, Sonal.

Posted 1 year ago

Shuperb is rated 4.7 based on 17,699 reviews