Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,699 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi. I had been looking for pale blue knitted shoes for a long while, then I found your site and I am so glad I did. These are such a lovely colour and so comfy. I will be wearing these a lot this summer with both dresses and trousers. I hope others find your site too. My shoes arrived packed well and quickly. Thank you.”

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Posted 1 year ago

“Had a problem with the size of the shoes bought which was resolved to my satisfaction.”

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Posted 1 year ago

Dear Paul, Thank you for the review and I am sorry to hear this, we do appreciate you taking the time to share your shopping experience with us. I am sending you a direct email and kindly request the opportunity to rectify this for you, sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 1 year ago

“Very prompt service Ordered size 9 Good fit Happy customer”

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Posted 1 year ago

“Clogs are lovely. Delivery time was very accurate. Thoroughly recommend.”

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Posted 1 year ago

“Good delivery, competitive prices and straightforward returns process.”

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Posted 1 year ago

“shuperb great will recommend.”

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Posted 1 year ago

“Excellent for walking the dog and gardening. Your feet stay dry and are comfortable.”

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Posted 1 year ago

“Excellent service: Ordered 2 pairs of Skechers (at a great price) 15/5/23 which I received 18/5/23. Returned one pair 22/5/23 & refund received 26/5/23. Delighted - would definitely use again”

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Posted 1 year ago

“Great value for money.”

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Posted 1 year ago

“N/A”

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Posted 1 year ago

“I would definitely be ordering from you again”

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Posted 1 year ago

“Very pleased with my purchase. Fast delivery and great that they have different payment methods”

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Posted 1 year ago

“This was my first order from Shuperb and I was very happy with the service and the shoes. Exactly what I was looking for and they were wide enough for me too.”

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Posted 1 year ago

“Excellent service, arrived as informed. Would reccommend.”

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Posted 1 year ago

“Great customer service, & i'm delighted with my new Cuban -heeled boots, they're great!”

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Posted 1 year ago

“Had to return and had a wait for my refund”

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Posted 1 year ago

Dear Susan, Thank you for the review and I am sorry for any delay in processing your refund, we will always endeavour to process your refund as quickly as possible, The return pair was received and acknowledged on 22/05 and the refund processed on 25/05 but we do appreciate you taking time to share your experience and providing invaluable feedback. Please do let us know if you require any further assistance and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 1 year ago

“I ordered the wrong boots in error, and the help with returning them was superb.”

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Posted 1 year ago

“Lovely smart looking and comfortable shoes, bang on trend! I hope I can keep them clean!”

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Posted 1 year ago

“Superb service. Prompt delivery and love my purcgase”

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Posted 1 year ago

“My husband was very pleased with his new shoes. So much so that we are going to order another pair. Excellent product and excellent service.”

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Posted 1 year ago

Shuperb is rated 4.7 based on 17,699 reviews