“I am very pleased with the finished product., and the price was very reasonable. That said, customer service could improve communications by offering periodic status updates. I had to contact them multiple times for order updates (which they did provide), and my order took more than 2 months to complete and ship.”
“So far so good. The ordering process was simple enough. I was happy to get a proof to approve although no communication since then. I would love an estimated ship date.”
“The designing process is very user friendly. I called and spoke to a live person which was very helpful. I received an email stating that my order was in process within a week of placing my order. I’m looking forward to receiving my order!”
“This is the second time ordering one for my grandmother been over 10 years and the stone still looks new. Now I ordered one for my husband. This site is very friendly to navigate..I personally recommend”
“Ordering was easy. Waiting for headstone to arrive. I just ordered and got confirmation that my order is being processed..Also, I was able to review my order to make sure it was to my approval.”
“I have placed two orders with Signature. The first order was for a single headstone - the second order (four headstones) is in process. This company sells quality products and is very price competitive. They are dependable and professional. Proofs for all orders are emailed to the customer before going to final production. I highly recommend Signature Headstones! Phil G.”
“Hedstone I ordered was delivered on time (some 60 days as promissed), has a good quality material and workmanship. Ordering was simple and straightforward. Reasonable price.”
“I’d love to leave a good review but the customer service is completely lacking. Yes, they have affordable prices, and designing a headstone online is very easy, but I can’t get ahold of anyone there. All I want is an update on my mother’s headstone. Disappointed.”
“So far they’ve been super helpful. Responding to my emails the same day, and making sure the headstone is exactly the way we want it before they go in production.”
