Simple Booth Reviews

Name: Simple Booth
Rating: 4.72

4.7 Rating 119 Reviews

91 %

of reviewers recommend Simple Booth

Company Reviews

Metrics

Info

4.7

Based on 119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Simple Booth:

Simple Booth is the modern photo booth platform.

Visit Website

Write Your review

Tell us how Simple Booth made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple Booth is a user-friendly photo booth solution that effortlessly captures fun and memorable moments at our events! It's a fun way to get our customers engaged at and provides them with something to look back on. There has been times where attendees are not able to sync their photo to their phone, but more times than not, we have little to no issues! Overall, it’s a perfect choice for creating lasting, shareable moments with minimal effort on the user side.”

Helpful Report

Posted 4 months ago

Hi Hannah, Thank you so much for sharing your feedback! We're really glad to hear that Simple Booth has been a hit at your events, and that your customers are enjoying the experience. We definitely hope to earn that last star from you! Could you share more details about the sync issue you mentioned? We think it might be WiFi-related, and we’d love to help resolve it. If you could send any additional information to support@simplebooth.com, we’ll make sure to look into it and get things sorted for you. Thanks again for your support, and we look forward to hearing from you! Many thanks, Emilie from Simple Booth

Posted 4 months ago

“We use Simple Booth for our work events and people love it. The data capturing is perfect for sales events that we host. The program is easy to use however sometimes we have issues with the web information syncing up with the table. Overall, would recommend for any work event or function.”

Helpful Report

Posted 4 months ago

Hi Erica, Thanks so much for the kind words! We’re glad to hear Simple Booth has been a hit at your events and the data capture feature is working well for you. About the syncing issue—could you share more details about that via email, like when it tends to come up or if you’re seeing any error messages? Please send those to support@simplebooth.com, and we’ll be happy to take a closer look and help get it sorted out. Thanks again for the great feedback—it really means a lot! Many thanks, Emilie from Simple Booth

Posted 4 months ago

“I found the app set up and use difficult. Multiple people on my team tried to use it and we never could figure it out. I reached out to simple booth for support but it was after hours. I followed up with an email requesting a refund b/c I purchased it the same day I tried to use it but no photos were ever loaded and my profile was never completely set up. It took a couple of weeks but someone responded and did provide a refund. My rating was solely based on their customer service, which I found to be above PAR for this day and age. For this reason alone, I would recommend trying the technology.”

Helpful Report

Posted 1 year ago

Dear Haley, Thank you for taking the time to rate Simple Booth. We appreciate your feedback and are glad to hear that our customer service exceeded your expectations. We apologize for the difficulties you encountered during the setup and use of our app. We understand that it can be frustrating when multiple attempts to figure it out prove unsuccessful. Additionally, we regret not being available for immediate assistance when you reached out for support. We're glad to know that when you contacted us requesting a refund, our team was able to respond to your email and provide a refund in a timely manner. We strive to ensure our customers have a positive experience with our technology, and we are pleased to hear that our customer service helped in resolving the issue. Thank you for recommending our technology despite the initial challenges you faced. We value your support and are here to assist you whenever you need us. Best regards, The Simple Booth Team

Posted 6 months ago

Simple Booth is rated 4.7 based on 119 reviews