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Simple Contacts Reviews

4.6 Rating 1,466 Reviews
90 %
of reviewers recommend Simple Contacts
4.6
Based on 1,466 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent customer service! All of my questions were answered quickly, professionally, and accurately!
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Posted 4 years ago
Easy to navigate and very friendly communication.
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Posted 4 years ago
Easy to order. Got my order in two days. Can't beat that!
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Posted 4 years ago
Awesome customer service! I made a few mistakes and they were more then happy to help me and fix the errors! Thank you, makes buying contacts easier!
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Posted 4 years ago
A little expensive but very easy to get new contacts fast!
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Posted 4 years ago
Very good company! Great service and will use again.
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Posted 4 years ago
So easy and simple to order! Received my contact fast, that was the best part! Will definitely put my second order in soon!
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Posted 4 years ago
Easy to upload prescription, had my brand of contacts, and arrived quickly!
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Posted 4 years ago
Easy and great customer service!
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Posted 4 years ago
Easy enough website to use. I wish when entering my prescription they would specify right/left and addition to OD/OS so it’s easier to enter it in. Quick shipping!
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Posted 4 years ago
My prescription expired and with 2 kids and a full time job I just couldn't find time to schedule eye doctor visit. Loved super simple quick home eye exam. Very simple with clear instructions. Loved personal updates over texts. Very quick next day doctors approval and immediate shipment. I'm super happy
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Posted 4 years ago
Such a simple process to get contacts!
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Posted 4 years ago
Very fast. Very easy
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Posted 4 years ago
Fast service and delivery. I never have problems with them.
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Posted 4 years ago
Love the ease of Simple Contacts. Their customer service is great with texting and if there is a concern they are on it fast!
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Posted 4 years ago
thanks for your help . good service
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Posted 4 years ago
Ordering from Simple Contact is super convenient and the lenses come fast!
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Posted 4 years ago
I have ordered contracts a few times now. It's literally simple, and so much better than ordering from somewhere else. Having them come to my house saves me so much time and it's one less thing to think about.
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Posted 4 years ago
Got what I ordered in a timely manor at a lower price than my eye doctor had. I will definitely order from them again!
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Posted 4 years ago
Great service for easy ordering! You can text to place an order! Only wish they would confirm shipping address since mine was outdated and I didn’t realize it was going to the wrong place. Overall good customer service.
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Posted 4 years ago
Simple Contacts is rated 4.6 based on 1,466 reviews