Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,466 Reviews

90 %

of reviewers recommend Simple Contacts

4.6

Based on 1,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t gotten my contacts yet? 🤷🏼‍♀️”

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Posted 4 years ago

Hi Zoe, thanks for your feedback on your recent order! Just sent you a text to follow up on your concern, and given the holiday shipping schedule it looks like your lenses will be arriving within the timeframe for the shipping option you selected! Please follow up with us there if you have any other questions or concerns :)

Posted 4 years ago

“Simple Click, order receive! No hassles ! This was my second order. I am highly satisfied. Love the text confirmation as well.”

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Posted 4 years ago

“prompt, courteous, exactly what was ordered”

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Posted 4 years ago

“My contacts arrive very quick, however I did not have a invoice inside of the box, and my left eye seems to have something on it so right now I am only wearing my right and I will try to put my left contact in tomorrow, I will in the office”

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Posted 4 years ago

“Fast and easy”

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Posted 4 years ago

“AMAZING chat-based customer service - I felt like they went above and beyond! After connecting with my eye doc my contacts were shipped same day and delivered 2 days later, I’m extremely happy and would recommend this to anyone who wears contacts!”

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Posted 4 years ago

“Great Company! Great customer service and fast shipping ! Haven’t had a complaint yet!!! Thank you !!!”

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Posted 4 years ago

“Super simple and quick! Where I live doesn’t have an extended area of great lighting (10 ft as the at home test requests) so I had to redo the test about 5 times, on the last few using my lighting set up for making videos to get their system to pick up my face from far away 😅 but overall it was extremely easy and definitely worth the time to not have to go to the doctor just to tell me my prescription is still the same. 👍🏼”

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Posted 4 years ago

“So helpful every time!!!!!”

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Posted 4 years ago

“The best ever. So convenient and so quick, I love it. Amazing service, amazing product, amazing price. I have 0 complaints.”

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Posted 4 years ago

“Prompt shipping, order accurate. Wished that the left and right boxes had been labeled before receipt.”

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Posted 4 years ago

“Super convenient, and the order came promptly as requested. Great service that I will continue to use!!!!”

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Posted 4 years ago

“Awesome App.”

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Posted 4 years ago

“Quick and painless process every time. The Simple Refresh makes it even easier when you need to order more contacts!”

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Posted 4 years ago

“This is the hands down the most convenient way to get your contacts. The customer service is amazing. I forgot to update my address after moving and I ordered some contacts that were sent to my old address (totally my fault). I messaged Simple Contacts and they resent my order to my new address overnight!! It’s also easy to use your health care flexible spending account time cover the cost. This is seriously a company that will make sure you are happy!! Highly recommend.”

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Posted 4 years ago

“The service representative was so helpful when my ophthalmology office had not corrected my prescription. Once this was corrected the order was processed quickly and arrived a day early. I will use Simple Contacts again in the future.”

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Posted 4 years ago

“Love simple contacts!!!”

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Posted 4 years ago

“Comes very quickly!”

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Posted 4 years ago

“I am very happy! Very quick shipping and I got six pairs for a few dollars more than I got one pair at one 800 contacts. I will never buy from them again.”

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Posted 4 years ago

“Contact lenses met with my satisfaction. Comfortable and non irritant. Highly recommended!”

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Posted 4 years ago

Simple Contacts is rated 4.6 based on 1,466 reviews