Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,466 Reviews

90 %

of reviewers recommend Simple Contacts

4.6

Based on 1,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I moved from GA to LA in September and forgot to change my address on line before reordering. I assume the contacts will be sent back to you & you will then forward to me.”

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Posted 4 years ago

“Took my eye exam test on 12/9/19. Was told my trial contacts would ship in 24-28 hours. Well its 12/26/19 and it still hasn't been shipped per the tracking information....”

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Posted 4 years ago

Hi Danielle, thanks for your feedback on your recent order! We've been in contact over text regarding your concern. Please connect with us there, and we'll get you taken care of, and we'll be sure to answer any further questions :) Thank you!

Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

“Great customer service- quick responses and made everything so simple for me! Thanks Irene! The name Simple Contacts is totally accurate.”

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Posted 4 years ago

“Helpful in so many ways!”

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Posted 4 years ago

“Easy to order, quick verification and prompt delivery.”

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Posted 4 years ago

“Easy order process received very fast thanks”

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Posted 4 years ago

“I got my exam submission reviewed very quickly, much sooner than I expected, and when there was a technical error with my submission on my end, they let me know very quickly via text and I was able to fix it and resubmit only the part with the error, which was very convenient. I received my contacts very quickly, by Christmas, which was a lifesaver because I assumed because my perscription was expired, I was out of luck. The exam only cost me $20. I'm very impressed and will be ordering again!”

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Posted 4 years ago

“Love the simple contacts app!! Contacts come quick and amazing assistance if needed”

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Posted 4 years ago

“Great service even better prices I’m very happy”

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Posted 4 years ago

“They were the correct contacts and arrived quickly.”

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Posted 4 years ago

“Process was quick, easy, and very affordable! A member of the team texted almost immediately after ordering and kept me updated on the complete process. Shipping was also super fast. Highly recommended!!!”

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Posted 4 years ago

“We love the contacts but needed them earlier and couldn’t get through to customer service. We will use the service again but only if we can change the delivery date. Everything else was so easy and reliable.”

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Posted 4 years ago

“Wonderful to work with. Great communication! I will definitely do business with them again!”

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Posted 4 years ago

“I have NOT received my contact lens order yet! It's been a couple of weeks now. Linda Hall 315-802-9238”

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Posted 4 years ago

Hey Linda! Our team just reached out to you via text message and email. Connect with us there and we'd be happy to help you out!

Posted 4 years ago

“Wow! Fast service quick delivery, just what I had hoped for, at a GREAT price!”

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Posted 4 years ago

“Quick to reorder, fast shipping!”

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Posted 4 years ago

“Everything was so easy, cutting out the middle man and buying here every time. So thankful :)”

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Posted 4 years ago

“Very well-established company. Great with communication and customer service.”

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Posted 4 years ago

“So easy to adjust the order time. Everything always arrives as is should. Customer service has been so helpful and I really appreciate the texts I receive from their representatives. Thank you!”

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Posted 4 years ago

Simple Contacts is rated 4.6 based on 1,466 reviews