SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality”

SimpleHandrails.co.uk 5 star review on 13th November 2022

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Posted 1 year ago

“First Class service with First Class materials.”

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Posted 1 year ago

“Fast efficient service & handrails are of a good quality.”

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Posted 1 year ago

“Device and delivery excellent product materials excellent but could do with pre drilled holes on ends of pole as fitting with domestic tools difficult”

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Posted 1 year ago

“Spot on service and hand rail easy to fit 👌”

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Posted 1 year ago

“Great service.Looks good.”

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Posted 1 year ago

“Well packed looks to be good quality”

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Posted 1 year ago

“Very happy!”

SimpleHandrails.co.uk 5 star review on 6th November 2022

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Posted 1 year ago

“Perfect. Very accurate measurement and smooth joint and end. I would purchase it again and highly recommend it.”

SimpleHandrails.co.uk 5 star review on 4th November 2022

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Posted 1 year ago

“Very Bad design and have no idea how to fitt,rubbish”

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Posted 1 year ago

Hi Donatas, We are slightly baffled by this review? We have sold over 100k stainless steel handrails and we haven't had a single review like this? If you would like to contact us about the issue we will gladly help, but we haven't had any further correspondence from you from when the handrail was ordered and delivered in two working days? We can gladly help you get this sorted though. SimpleHandrails.co.uk

Posted 1 year ago

“Extremely efficient service, rapid delivery. Very accommodating after-sales team. However, it should be made clear, in the description of wooden handrails, that these are unvarnished. Suggest photos of unvarnished ones. Luckily I was told that they provide a French polishing service (this was not obvious from the site).”

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Posted 1 year ago

Hi Sue, Thank you for your review for your lovely review. On the descriptions of the rails it is stated that they are unfinished. French polishing is something that we don't offer at all, however all rails do come finely sanded. Simplehandrails.co.uk

Posted 1 year ago

“The rail looksl good not fixedf yet,Thank you”

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Posted 1 year ago

“Ordered on a Saturday arrived on a Wednesday. All fixture and fittings were there. Would recommend to use as good value for money.”

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Posted 1 year ago

“Superb product only downfall the screws provided for the wall brackets were too big .l had to buy some that were a better fit”

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Posted 1 year ago

“Excellent quality and speedy delivery”

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Posted 1 year ago

“Ordering was easy but we are still waiting for our handrail to arrive. After an email to Simple handrails the issue with delivery was quickly rectified and the handrail arrived the next day. Great service”

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Posted 1 year ago

“I am thoroughly pleased with these two premium quality oak handrails. The ordering process was clear and delivery was within three working days in sound protective packaging. Their quality is excellent and I can confidently recommend this supplier.”

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Posted 1 year ago

“The handrails were delivered quickly and perfectly match the doors and door handles. My parents are thrilled”

SimpleHandrails.co.uk 5 star review on 23rd October 2022

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Posted 1 year ago

“I have now used Simple Handrails on three sites around the house and am very pleased with the results. The quality of the rails (oak) and brackets are excellent and the handrails give a fine finish to the stairs as well as offering a strong grip point especially for the elderly or those with physical problems.”

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Posted 1 year ago

“Great service!! My order came within 2 days of ordering. Materials were excellent and exactly what I was looking for. Brilliant service.”

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Posted 1 year ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews