SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought the service I got was excellent from start to finish, I was kept informed from the placing of the order to receiving the rail. Well done to all”

Helpful Report

Posted 3 years ago

“Quality of the oak rail excellent. Brass fittings look great. However no instructions included? The screws to fix the rail to the brackets were Crome?. Why? And getting the exact position of at the ends so the brass caps fitted exactly is very difficult. A simple paper card disc cut to the exact size and printed with a cross at the precise centre wood be helpful and at very little cost.”

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Posted 3 years ago

“Excellent service all round. High quality product and worth the money.”

SimpleHandrails.co.uk 5 star review on 24th April 2021

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Posted 3 years ago

“Quick deliver and looks good, thanks”

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Posted 3 years ago

“Really impressed with this company. There was an unfortunate mistake with the hand rail I ordered, I phoned and explained the situation, they apologised and sent me a replacement within a week. Thank you”

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Posted 3 years ago

“Excellent and simple ordering. Knowledgeable and helpful advice. Delivery within stated timescales and product is great quality and looks great fitted.”

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Posted 3 years ago

“I ordered the American oak and it said that woods comes bare but can used as or varnished etc. The wood we received could not be used bare as wood was too rough. You would get splinters, so you have to varnish. Product arrived as on time.”

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Posted 3 years ago

“EXCELLENT SERVICE”

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Posted 3 years ago

“Nice oak and good quality fittings. Looks good.”

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Posted 3 years ago

“Delivery within time scale, and very happy with product. Well made and easy to install although had to purchase different fixings to those supplied.”

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Posted 3 years ago

“Great product delivered on time at a good price”

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Posted 3 years ago

“Good quality Hard wood hand rail and Stainless steel fittings with all accessories included”

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Posted 3 years ago

“The handrail is beautiful. However the delivery company gave no indication when to expect the delivery - between 9-3pm as an example. They left the rail on my front drive. Anybody could of taken the rail and I wouldn't of known. I have a doorbell and a door knocker of which they used none. I work from home my car was on the drive they had no excuse.”

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Posted 3 years ago

“easy to order, quick delivery within 8 days of ordering”

SimpleHandrails.co.uk 5 star review on 17th April 2021

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Posted 3 years ago

“Really pleased with our new handrail. Beeswax has brought out the lovely grain in the oak”

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Posted 3 years ago

“Very happy with service”

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Posted 3 years ago

“50CM Stainless Powder coated handrail. Nice solid rail, came with stainless screws and plenty of rawl plugs. Would happily but more from them in the future. Possibly a bit more communication on delivery dates, but otherwise a good experience.”

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Posted 3 years ago

“Super product and delivered in timely fashion during lockdown. Small screws for rail to bracket fixings were missing but everything else present a d correct, easy and self explanatory to fit.”

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Posted 3 years ago

“I think that you should use a better courier!! The handrail was due to be delivered yesterday; having been on hold with tuffnells for over 30 minutes I still don’t know when the handrail will be delivered. We had booked a carpenter to fit the rail today so will have to re book.”

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Posted 3 years ago

“Good product, good service, good price. Nuf said”

Helpful Report

Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews