SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very pleased with our handrail .From ordering to delivery was excellent.”

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Posted 3 years ago

“Lovely handrail,looks great.Alas had to buy a box of 40mm screws to do the job. Screws sent were 75mm long instead of 40mm.”

SimpleHandrails.co.uk 5 star review on 26th March 2021

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Posted 3 years ago

“Exactly as depicted. Good quality. Arrived when it should. Very pleased with the product and service.”

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Posted 3 years ago

“Brilliant customer service”

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Posted 3 years ago

“Ordered two panels of replacement glass. I found them quick, efficient and the sales team were extremely helpful. Glass was delivered on the 6th working day so within the stated time frame. Wouldn't hesitate using the company again.”

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Posted 3 years ago

“Just brought a 3m oak antique for a customer. What fantastic service and as usual quality product. Looks amazing once varnished.”

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Posted 3 years ago

“Had a few queries with our new handrail which were quickly sorted by a concerned Dan. Great customer service. Thanks SimpleHandrails.”

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Posted 3 years ago

“Customer service is second to none. Great company to deal with, knowledgeable staff and good quality products.”

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Posted 3 years ago

“I cannot write a review because I have not received anything. Can you please rectify this and send me what I ordered. Thank you.”

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Posted 3 years ago

Hi Bob, Thank you for your review. At the moment your handrail isnt late. It is due for delivery tomorrow as per our email conversation which is within the 8 working days as advertised. SimpleHandrails.co.uk

Posted 3 years ago

“Handrail didn’t come on time, however, Dan was very cooperative when trying to source another one when mine didn’t turn up. It was worth the wait though can’t wait to get it fitted.”

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Posted 3 years ago

“This product met every expectation and I would definitely use this company again.”

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Posted 3 years ago

“The packaging was very good. The rails were excellent and the brass ware was a good heavy quality. Installation was tricky as it was my first time but with careful measurements they look superb”

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Posted 3 years ago

“I cannot yet give a review on this handrail yet the reason being the tube the handrail should have been in arrived empty might have dropped out in transit, Simplehandrairs have handled sorted this matter very quickly and I am expecting a new rail tomorrow very pleased with their response”

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Posted 3 years ago

“Your product was what was described [ good quality ] and service to match.”

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Posted 3 years ago

“A good service experienced by this company. My handrail and brackets were delivered within the expected time frame. I would recommend to others. Helen”

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Posted 3 years ago

“excellent service, delivered on time. product of a good quality, would use this company again.”

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Posted 3 years ago

“Excellent product delivery very good no problems experienced well done”

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Posted 3 years ago

“Great quality product....definitely recommend. Thank you.”

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Posted 3 years ago

“I've used SimpleHandrails before and the good choice, good prices and good service for an excellent product haven't changed”

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Posted 3 years ago

“I’m so glad I found this company. I initially ordered a hand rail from Amazon, after 2 months of notifications saying it was late, I eventually got my money back. But British. Excellent quality hand rail, delivered within the 3-8 working days as specified at the time of placing my order. All fixtures and fittings supplied, and it looks stunning.”

SimpleHandrails.co.uk 5 star review on 16th March 2021

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Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews