SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my handrail”

Helpful Report

Posted 1 year ago

“Perfect, look really good, easy to put up. Quick delivery and tracking was excellent.”

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Posted 1 year ago

“Good quality fittings, actual rail/ pole is fine but it will be down to you to obtain the quality and type of finish required as the wood comes ‘as cut’. I needed to buy extra brackets, these I later discovered were way overpriced. Precisely the same were significantly less in B&Q. Overall way over priced for what is in effect a pole of wood and some brackets.”

Helpful Report

Posted 1 year ago

Good Evening Mick, Thank you for taking time to reply to our review request. There are a couple of things I would like to point out to you. Our brackets are stainless steel and sourced from Italy. I can assure you b and q do not sell the same. They will be a cheap mild steel bracket which is coated in chrome plating. We do regular checks on the larger diy companies and although they look similar they 100% are not. The timber we use is solid oak. It’s not laminated or veneer etc. it’s sustainably sourced from the USA and is solid American Oak. Whilst I agree our handrails are expensive they are of the best quality. If you need any further help please give us a shout. SimpleHandrails.co.uk

Posted 1 year ago

“The handrail was just as we expected and arrived within a few days”

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Posted 1 year ago

“Nice straight real oak hand rail, looks and feels good.”

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Posted 1 year ago

“Exemplary service.”

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Posted 1 year ago

“Product really good no issues at all. Communication poor for delivery, finally had a response and arranged an adjusted delivery date, then came a day late! Sent a follow up on arranged date which hasn’t been responded too. Shame as the quality of the product is great.”

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Posted 1 year ago

“Arrived quickly was not expecting till after Christmas love them finished the hall and matching the new radiators”

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Posted 1 year ago

“Ordered stainless steel handrail and requested it to be cut to size. Confirmation e mail received on adaption and received within time stated on order. Really pleased with the quality - in fact it surpassed my expectations. They make it clear that there are alternatives out there but please be aware they may not be compliant with Building Regs. SimpleHandrails are compliant and worth every penny for that peace of mind. Brackets were very sturdy and all fixings were supplied with the handrail. Once installed it looked amazing. Can't recommend this company enough.”

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Posted 1 year ago

“Wooden handrail was excellent, well-packed and good quality. Quality of the screws supplied was disappointingly poor.”

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Posted 1 year ago

“Superb service and superb product would highly recommend”

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Posted 1 year ago

“Very nice oak handrail that looks great fitted. Good prompt service and delivery. Recommended.”

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Posted 1 year ago

“Delighted with my handrail it matches my staircase.”

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Posted 1 year ago

“Excellent service, very helpful. Handrails look very nice, good quality and by chance match the stair case handrail!”

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Posted 1 year ago

“Now fitted the handrails .. look great and a nice finish”

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Posted 1 year ago

“Very easy to deal with. Quick turn around and great value for money”

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Posted 1 year ago

“Great company to get your Stair Handrail from, very helpful in supplying me with the length I needed all in 1 piece, no joints. Very helpful in delivering my handrail to a safe place while I was at work. Very good free delivery, quick and extremely well protected. Great quality handrail.”

Helpful Report

Posted 1 year ago

“Very pleased with our oak handrail purchase, it is exactly as described and we are happy with the look and quality. Fitted the rail ourselves easily. Delivery process was good, I would recommend this company.”

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Posted 1 year ago

“Very pleased with the handrail, looks stylish against my wall and my son found it very easy to fit”

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Posted 1 year ago

“Great quality handrail, reasonable price and free fast delivery!”

Helpful Report

Posted 1 year ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews