SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting on delivery from the local company, they put the wrong postcode on the delivery instructions so as of yet the handrail has not arrived.”

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Posted 2 years ago

“We ordered the oak handrail at 3.5m and are very happy with the handrail. It's smart and looks great. There was a small mark on the rail but managed to hide it so no issue. The assembly was straightforward in the main and it was great that all the fixings were provided - they provide a firm fixing. It took just over a week for delivery which is what we were told when we bought. Happy with that. However, the brackets for fixing the rail to the wall are fiddly and took an age to get them lined up at the correct angle to take the bracket. This was slowed down by the tightening bolt being behind the wall plate meaning it had to be unscrewed each time to adjust. We had to drop a star as the delivery was woeful. The handrail was not left on a flat service and they didn't knock on my door, meaning it was left out in the rain for several hours bit luckily didn't bow. I would definitely use again!”

SimpleHandrails.co.uk 4 star review on 22nd November 2021

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Posted 2 years ago

“Excellent website, service and product.”

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Posted 2 years ago

“Cant believe the difference its made to our newly decorated hall. Great quality fast delivery.”

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Posted 2 years ago

“I would write a review if they had arrived. No sign yet - My apologies (wholehearted) that I did not acknowledge the quick and sympathetic response telling me there would be a delay. Product now expected this Thursday. I will be happy to review the product itself once it arrives.”

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Posted 2 years ago

“Thank you for my solid oak, one piece 3.5 metre handrail. Now fitted with fixings provided. Just as expected.”

SimpleHandrails.co.uk 5 star review on 22nd November 2021

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Posted 2 years ago

“Quick sevice really pleased with product and quality”

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Posted 2 years ago

“good service and quality maybe a few tips ,height,stain.”

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Posted 2 years ago

“Still waiting for my order to arrive”

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Posted 2 years ago

Hi Craig, Thank you for your review. Today is your 4th working day. As per our conversation, we are on up to 7 working days and you are also in a remote part of Scotland which doesn't help with the current courier issues. Assured that it is out for delivery 3 days earlier than advertised. Simple Handrails

Posted 2 years ago

“Not fitted the handrail yet but it looks lovely, just as described. Very easy to order and very quick delivery.”

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Posted 2 years ago

“From start to finish I was impressed, price was good,delivery great and the product perfect. Just need to wax it.”

SimpleHandrails.co.uk 5 star review on 20th November 2021

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Posted 2 years ago

“I can’t praise SimpleHandrails enough, excellent service throughout with prompt delivery. I purchased this stainless steel hand rail to add the finishing touch to a refurbishment on our property and have got to say the quality and finish is excellent. I would highly recommend and purchase from them again without a second thought. Alan. S.”

SimpleHandrails.co.uk 5 star review on 19th November 2021

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Posted 2 years ago

“Needed extra rail, due to visiting elderly relatives, the 3 Mtr single piece rail was perfect. Delivery was quick from ordering, and arrived well packed. Only thing was raw plugs weren’t the right size for screws supplied.”

SimpleHandrails.co.uk 5 star review on 17th November 2021

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Posted 2 years ago

“Fantastic service and great product”

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Posted 2 years ago

“Order with confidence quick and reliable and tip top quality products says David from Norfolk.”

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Posted 3 years ago

“Service was excellent”

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Posted 3 years ago

“Placed an order on 28th October and order still not here! Emailed company to br advised it would be with me by last Friday but still nothing. Now being asked for a review. So far, no good at all. Paid for goods 2 weeks ago, no product and no updates. Poor poor poor.”

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Posted 3 years ago

“Despite a small hiccup with my order which was dealt with promptly the service was great. Superb product. Ordering my next handrail tomorrow. Very easy to assemble and install. Super fast delivery.”

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Posted 3 years ago

“Great service, arrived on time as stated, very pleased”

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Posted 3 years ago

“Amazing balustrade. It was delivered promptly and looks way more expensive than it was. Thank you so much for the advice on how to fit it, and Sam in sales is fabulous.”

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Posted 3 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews