SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.64

4.6 Rating 3,445 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant staff . Brilliant product & prompt delivery . I would highly recommend them to anyone .I have already my financial advisor”

Helpful Report

Posted 2 years ago

“Prompt service. All items as described but the 3 metre oak handrail was quite bowed when it was unpacked which I had to allow for when fitting.”

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Posted 2 years ago

“Quick delivery, high standard handrails. Thank you.”

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Posted 2 years ago

“I originally had a small problem with my order, then I had a problem with my installation. However I was in the very capable hands of Lorna of SimpleHandrails.co.uk In both instances, Lorna quickly and efficiently came to the rescue and sorted the problems with no fuss whatsoever. I now have an installation I can be proud of. Thank you SimpleHandrails, but most of all, thank you Lorna for your Customer Care.”

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Posted 2 years ago

“Worth paying a little bit extra for a top quality handrail. Very pleased with it and looks great.”

SimpleHandrails.co.uk 5 star review on 1st July 2022

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Posted 2 years ago

“Amazing company, and very helpful customer service, big shout out for Lorna.”

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Posted 2 years ago

“Fantastic service, really helpful and knowledgable staff. I will definitely use them again. The quality of the product is fantastic.”

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Posted 2 years ago

“Good fashionable looking product, t is a little tricky putting the fitments together, particular a short length.”

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Posted 2 years ago

“I have used Simple Handrails on 2 occasions and on both have been highly satisfied with the quality of the products. On this occasion I contacted Lorna at customer service as I had the misfortune to damage a bracket. After sales was instant as it was on a previous occasion. Unbeatable and what lovely people! Paul Ellis”

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Posted 2 years ago

“The bannister rail was delivered just 3 days after being ordered.....BRILLIANT ! .A beautiful piece of oak , complete with good quality heavy antique brass fittings. All the instructions were easy to follow, and it was installed by my elderly husband and my non DIY self , without a hitch . It looks good with a couple of coats of oil to bring out the grain . What a difference it has made to our stairs. Highly recommended..⭐⭐⭐⭐⭐”

Helpful Report

Posted 2 years ago

“Delighted with the product. Exactly what I was seeking. Sleek and modern looking. Fantastic service. Thoroughly recommend. Very competitively priced solution.”

SimpleHandrails.co.uk 5 star review on 26th June 2022

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Posted 2 years ago

“Excellent product”

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Posted 2 years ago

“I wanted a simple, exterior grade, stainless steel bannister that was easy to fit and that was precisely what was delivered. Exceptional value and beautiful quality.”

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Posted 2 years ago

“Excellent first class service from contacting by email and subsequent telephone conversations. Assisted me in getting exactly what I required at the right measurements. Arrived within a couple of days of order being placed and were exactly what I wanted and were of excellent quality.”

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Posted 2 years ago

“Wonderful service from start to finish.”

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Posted 2 years ago

“Excellent sales and customer service and speedy dispatch. Product is second to none and easy to install. Will use them again.”

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Posted 2 years ago

“Excellent efficient service. Very well priced and quick delivery even though we are in the Highlands.”

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Posted 2 years ago

“Fantastic quality and price, super-fast delivery, even to us here on a peninsula. Would definitely buy from you's again.”

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Posted 2 years ago

“Good quality quick delivery”

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Posted 2 years ago

“Bought steel handrail which did arrive on the same day, I received email informing of parcels arrival, luckily working from home. Put 1x 3.2M and 2x 0.5M rails up in about an hour on my own (already had a woodern beam to fix too, which gave easy measurements) looks good, waiting for new carpet now regards peter”

SimpleHandrails.co.uk 5 star review on 21st June 2022

Helpful Report

Posted 2 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,445 reviews